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Pizza Factory

Certificate of Excellence
€€ - €€€
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238 East State Highway 260, Payson, AZ 85541
+1 928-474-1895
11:00 - 21:00
Open now
See all hours
Sun 16:00 - 21:00
Mon - Sat 11:00 - 21:00
More Info
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93 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 93: English reviews
Payson, Arizona
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

They have changed there gluten free pizza not the same anymore. They have kids there that don't have customer service skills they don't smile and the manager is not friendly

Thank George H
Gilbert, Arizona
Level Contributor
63 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

The pizza is pretty good, but the prices are staggering! If a quality pizzeria opens with more reasonable prices, these guys will suffer..

Thank Lawdrum
Level Contributor
51 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Well it was a Saturday night and was busy. We were going to stay but my husband wasn't feeling well. As I looked around waiting for our order they could clean a bit better, table very sticky. If you want to get your order to go order call ahead since our wait was about 40 minutes, that was our fault.... More 

Thank denise s
Level Contributor
104 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 3 December 2016 via mobile

Being new in town, I listened to a few people who said this is the best in town. I went on Saturday evening. It slow as in most of the young staff was hanging out by the cashier. Which made for a noisy environment and if I wanted to hear everyone's plans for the evening wife is waited to see... More 

Thank Mark R
Phoenix, Arizona
Level Contributor
24 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 December 2016

Good, well made pizza! I would suggest the Rim Country Combo. We ordered and it was done in 15 minutes. Fast and friendly.

Thank Eduarda51
Central Arizona, Arizona
Level Contributor
151 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed 5 September 2016

Monday 9/5/216 Labor Day We stopped here coming down the mountain from Lakeside, AZ. The traffic going through Star Valley was atrocious even though the traffic Camera's are off line and covered with tarp. Actually the reason was the freeway narrowed to two lanes about 7 miles North. The traffic came to a stop 10 miles north and it took... More 

Thank pigseyepeg
Payson, Arizona
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 23 August 2016

They hire teenagers, which would be wonderful if they bothered to train them. We have waited over an hour for our food, while it sat on top of the oven. We were told they couldn't find us, then they served us reheated pizza. Check the pricing, the teens have over charged me on several occasions. Make sure they have your... More 

Thank aAzLady2
Virginia, Minnesota
Level Contributor
50 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 25 July 2016 via mobile

Easy to find in a strip mall at the crossroads of highways 87 and 260 in Payson, the Pizza Factory has great food, fast service, and a relaxed atmosphere. We ordered one of the menu specials, which included soft drinks, salad, and pizza. The salad bar is fresh and loaded with choices. And the pizza: Delicious...with chewy crust, fresh ingredients,... More 

Thank PaulDuaneBrinkman
Phoenix, Arizona
Level Contributor
86 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 25 June 2016

I was with friends of mine, just got done with a long and hard mid-June hike in the rim country. This place enticed us with their colorful signage and exteriors to come in and try their pizzas. And so we did, much to the delight of the people that worked there. Soon enough, we understood why they were delighted: they... More 

Phoenix, Arizona
Level Contributor
376 reviews
214 restaurant reviews
common_n_restaurant_reviews_1bd8 141 helpful votes
5 of 5 bubbles Reviewed 9 May 2016

On our way to Pinetop, my wife and I had to stop into Pizza Factory. Friendly service and delicious pizza make for one heckuva great dinner! We almost always get one white pizza and one pizza with the works. We have our fill and take the leftovers to our hotel for some great late night snacking! Excellent crust, superb cheese,... More 

Thank PhlegmMaster

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Italian, Pizza
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Wheelchair Accessible, Television
Good for
Child-friendly, Kids, Groups, Cheap Eats
Open Hours
16:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
Location and Contact Information
  • Address: 238 East State Highway 260, Payson, AZ 85541
  • Location: United States  >  Arizona (AZ)  >  Payson
  • Phone Number: +1 928-474-1895

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pizza Factory and other visitors
1 question
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over a year ago

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Questions? Get answers from Pizza Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?