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Cruise Cafe

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Remembrance Avenue | The Featherbed Company, Knysna 6570, South Africa
+27 44 382 1693
Website
Today
08:00 - 22:00
Closed now
See all hours
Hours:
Sun 08:00 - 17:00
Mon - Sat 08:00 - 22:00
More Info
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321 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Knysna, South Africa
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

My husband and I stopped for a quick meal with our daughter. We ordered two cheese burgers, without garnish. Both arrived with garnish, when I pointed it out to our waitress, I was told: Well, I told the kitchen it was without. No offers to fix it or apologies. The burger itself was drenched in oily melted cheese and onions... More 

Helpful?
Thank Ophelia_ZA
The Featherbed C, Guest Relations Manager at Cruise Cafe, responded to this review

Dear Ophelia Thank you for review and we are appalled at the experience you describe. Please could you kindly email us your contact details to sales@featherbed.co.za so we can discuss this with you further and pinpoint the date and time of your visit. Regards Management More 

Horsham, United Kingdom
Level Contributor
84 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Great location but let down by lacklustre food. The beef in my wrap was tough and smothered in a horrible sauce and the salad had way too much dressing making it inedible. My husband tried the ostrich which was tough and again smothered in a sauce. Our waiter tried to be funny but was simply irritating. He forgot to bring... More 

Helpful?
Thank Sarah T
The Featherbed C, Guest Relations Manager at Cruise Cafe, responded to this review

Dear Sarah T Thank you for your comments. Please kindly email us your contact details to sales@featherbed.co.za so we can investigate this incident further to enable us to take the appropriate action. The experience you have described is definitely not what Cruise Cafe strives for and we take reviews such as yours very seriously. Regards Management More 

Level Contributor
19 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

My mom and I had the laksa seafood curry - it was lovely, but mild for my taste. The service was friendly. Drinks reasonably priced. Extensive wine list. Good views over the lagoon from outside. Not a vibey young persons place, but if you're looking for good food with a view, then you can't go wrong.

Helpful?
Thank cindHoffmann
1 review
1 of 5 bubbles Reviewed 4 weeks ago

We often come here, we Normally love it there and always walk out with a smile on our faces! Yesterday we had one of the most horrid experiences! Firstly the waitress, she was terrible never mind the fact that we had 2 serving our table I won't even mention the aloof look she had the whole time as if everything... More 

Helpful?
Thank 771taishab
The Featherbed C, Guest Relations Manager at Cruise Cafe, responded to this review

Dear 771taishab We read your review with the utmost concern and take your comments extremely seriously as you experiencer is definitely not what Cruise Cafe is known for. Please could you email us your contact details to sales@featherbed.co.za so we can discuss your review with you. This will enable us to address the relevant staff involved. Regards Management More 

N Yorks
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Had drinks on the terrace several times and a couple of evening meals. Good service and reasonable value for money. My fish and one evening a steak were delicious. However my husband was disappointed with his malay curry-too bland but this could just be a comment on malay curries from a lover of hotter Indian ones! Very friendly helpful staff.

Helpful?
Thank cmb53
The Featherbed C, Guest Relations Manager at Cruise Cafe, responded to this review

Thank you so much for your review. We totally agree with you that your husband, as a lover of hot indian curries, might have needed some more spices and we would have gladly have spiced up his curry had he asked at the time. Please let management know when you visit us again so we can make him a spicy... More 

Cheshire
Level Contributor
159 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Visited twice during our week stay in Knysna. Unpretentious menu, just good food at a good price. Very nice restaurant with lagoon views. Good service. An excellent place to eat.

Helpful?
Thank RODNEYANDPAT
The Featherbed C, Guest Relations Manager at Cruise Cafe, responded to this review

Thank you Rodney and Pat for your review!! More 

New Forest, United Kingdom
Level Contributor
149 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

This was our second visit to the cafe and this time it was disappointing. The food (fish and chips) was tasteless and the waiting staff were very offhand. We would not go there again.

Helpful?
Thank Jane I
The Featherbed C, Guest Relations Manager at Cruise Cafe, responded to this review

Dear Jane1 Please could you email us your contact details so we can discuss and investigate your review further. More 

UP NORTH
Level Contributor
99 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 123 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

Good range for lunch time menu and in a great location. The service was welcoming and efficient, the food and wine of a very high standard.

Helpful?
Thank DaveT8282
The Featherbed C, Guest Relations Manager at Cruise Cafe, responded to this review

Thank you so much for your lovely review!! More 

London, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 February 2017

A lovely setting on a warm summer evening but no line fish available so we chose ostrich fillet and venison as a main course. Both were enjoyable with good vegetables but the menu appeared to be the same as last year.

Helpful?
Thank Brian161
The Featherbed C, Guest Relations Manager at Cruise Cafe, responded to this review

Thank you for you review and we are very pleased you enjoyed the ostrich fillet. Fresh linefish is sometimes difficult to get due to a restriction on the quotas for shoretrawlers. We prefer serving fresh fish rather than freshly frozen. We do change our menu from time to time and perhaps next time you visit you will enjoy some new... More 

Aars, Denmark
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 14 February 2017

We had an excellent dinner and very good service.We had Kudu which was very good cooked and served with a good bottle of wine.

Helpful?
Thank larskynde
The Featherbed C, Guest Relations Manager at Cruise Cafe, responded to this review

Thank you so much for your lovely review! More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$7 - US$21
Cuisine
Seafood, Grill, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
View, Romantic, Groups, Special Occasion Dining, Kids, Local cuisine, Business meetings, Child-friendly
Open Hours
Sunday
08:00 - 17:00
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:00
Location and Contact Information
  • Address: Remembrance Avenue | The Featherbed Company, Knysna 6570, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Knysna
  • Phone Number: +27 44 382 1693
Description
Cruise Cafe is known for its fresh seafood and modern styled cuisine, a relaxed atmosphere with exceptional views of the Knysna Lagoon. Cruise Cafe presents diners with a soothing yet sophisticated ambiance, graced by lots of blond wood, sepia coloured alcoves and enlarged nautical photographs. Enjoy specialty coffees and classy cocktails on the lagoon deck with superb views, or sample the delightful breakfasts, healthy lunches and mouth-watering dinners from our fine selection of menu items.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cruise Cafe and other visitors
1 question
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Knysna, South Africa
5 months ago

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Questions? Get answers from Cruise Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?