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Golden Spur Steak Ranch

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Cnr Main Rd & Dean St. | Ashley Cooper House, Newlands 7700, South Africa
+27 21 685 1764
Website
Today
09:00 - 22:00
Open now
All hours
Hours:
Sun - Thu 09:00 - 22:00
Fri - Sat 09:00 - 23:00
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24 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Hillcrest, South Africa
Level Contributor
69 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

We needed a place to eat and as it was getting quite late (after 20h00, which by our standards is late for an evening meal), we drove past this Spur. We decided as non Cape Townians to not try and be fancy but stick to something we know. Service was adequate - not outstanding and we think our waitron had... More 

Helpful?
Thank irishmike60
1 review
4 of 5 bubbles Reviewed 28 October 2016 via mobile

Very good place food service very fast plus staff very good and helpfull just top management not helpfull rude

Helpful?
Thank Eugene S
Level Contributor
11 reviews
4 restaurant reviews
2 of 5 bubbles Reviewed 7 October 2016 via mobile

I must say I really don't like writing reviews like these I won't say much but before I ordered my drink I nicely asked the lady if they have 100% mango juice and she said yes we do And yes you guessed right the juice was not 100% mango as it was thin and tasted like it was diluted...needless to... More 

Helpful?
Thank Thabo N
Spur_Steak_Ranches, Guest Relations Manager at Golden Spur Steak Ranch, responded to this review

Dear Thabo N, Thank you for the review of Golden Spur! We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of food quality we pride ourselves on. We would appreciate the opportunity to get in touch with both you and the store's management team. Please email us your contact details along with... More 

Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 7 September 2016

A friend and I went for breakfast this past week. There was no one to seat us, and when we placed our order, the waitress was not friendly at all, as though she was doing us a favour. This however is an odd occurrence for this restaurant, but something that management needs to address.

Helpful?
Thank Deon L
Spur_Steak_Ranches, Guest Relations Manager at Golden Spur Steak Ranch, responded to this review

Dear Deon L, Thank you for taking the time to send us your feedback. We are sorry to hear that the service was not up to standard. Your feedback is much appreciated. If you would like to discuss this further, please forward this on together with your contact details to customer-care@spur.co.za and we'll get in touch with you. Kind regards... More 

Level Contributor
20 reviews
11 restaurant reviews
4 of 5 bubbles Reviewed 4 September 2016 via mobile

It's a great place to pop into for a quick bite: Food is good, staff are friendly and helpful. There's even a button to call for attention... If you have allergies they assist and ensure your food is as you need it to be.

Helpful?
Thank KatyRSA-2016
Spur_Steak_Ranches, Guest Relations Manager at Golden Spur Steak Ranch, responded to this review

Dear KatyRSA-2016, Thanks so much for taking the time to send us your feedback. Great customer service and excellent food is our aim. We hope to see you again soon. Kind regards, Spur Steak Ranches More 

London
Level Contributor
112 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 1 June 2016

We came here after the cricket finished, and it's one of the places with the latest opening hours in the area(until 11pm). Food is standard Spur grub, well cooked and well priced. It was not too busy when we were there, so we had good, fast service. I'm sure this might not be the case when it really busy before... More 

Helpful?
Thank budgetfussy
Spur_Steak_Ranches, Guest Relations Manager at Golden Spur Steak Ranch, responded to this review

Dear budgetfussy, We are thrilled that you had a positive experience at Golden Spur. We hope to see you again, soon! :) Kind Regards, Spur Steak Ranches More 

Level Contributor
51 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 24 March 2016 via mobile

Underwhelming food and service. Disappointed. Our food stayed on the pass for ages while wait staff stood around at the top of the stairs.

Helpful?
Thank Melissa H
Spur_Steak_Ranches, Guest Relations Manager at Golden Spur Steak Ranch, responded to this review

Dear Melissa G, Thank you for rating Golden Family restaurant. We are extremely disappointed and concerned about the quality of food and service you experienced. We would like an opportunity to address this. Would you kindly email your contact details along with a copy of this review to customer-care@spur.co.za or call us on 086 000 7787 Kind Regards, Spur Steak... More 

London, United Kingdom
Level Contributor
47 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 24 January 2016

I think we had a new waiter who forgot about our entrées until prompted. Food was a little slow in coming out, but the usual Spur standard.

Helpful?
Thank Albie-on-tour
Spur_Steak_Ranches, Guest Relations Manager at Golden Spur Steak Ranch, responded to this review

Dear Albie-on-tour , Thank you for your review and rating of Golden Spur, we appreciate your feedback. Kind regards, Spur Steak Ranches More 

Rawsonville, South Africa
Level Contributor
44 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 28 September 2015

We were here for a quick lunch stop, and was very surprised by the fast and efficient service. The food was great too. The only down side was that the restaurant was boiling hot as all the heaters were on.

Helpful?
Thank Gerhardus D
Spur_Steak_Ranches, Digital Customer Relations at Golden Spur Steak Ranch, responded to this review

Dear Gerhardus D, Thank you for your review of Golden Spur, we appreciate your feedback. Kind regards, Spur Steak Ranches More 

Cape Town Central, South Africa
Level Contributor
93 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 13 September 2015

On a early Saturday evening we went with 2 friends to our usual Spur in Newlands. Usually the service and food is good if not spectacular. But this evening the food was as good as usual but the service was a bit slow given the number of customers (not that busy).

Helpful?
Thank SharkySA
Spur_Steak_Ranches, Digital Customer Relations at Golden Spur Steak Ranch, responded to this review

Dear SharkySA, Thank you for taking the time to review Golden Spur. Please do not hesitate to get in touch with our customer care team should you feel that meals served are below the Spur standard so that this may be addressed with management. 0860007787 Kind Regards, Spur Steak Ranches More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Steakhouse, Fast food, Barbecue
Meals
Breakfast, Lunch, Dinner
Restaurant features
Highchairs Available, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Delivery, Takeout, Reservations, Wheelchair Accessible
Good for
Child-friendly, Local cuisine, Groups
Open Hours
Sunday
09:00 - 22:00
Monday
09:00 - 22:00
Tuesday
09:00 - 22:00
Wednesday
09:00 - 22:00
Thursday
09:00 - 22:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Cnr Main Rd & Dean St. | Ashley Cooper House, Newlands 7700, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Cape Town  >  Newlands
  • Phone Number: +27 21 685 1764
Description
Spoil your family & eat out at Golden Spur Spur. We are the best steakhouse & burger restaurant in Newlands. Bring along your kids for some great tasting food & dessert from our famous Spur menu.

Questions & Answers

Questions? Get answers from Golden Spur Steak Ranch staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?