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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Breakfast
FEATURES
Takeout, Reservations, Parking Available, Valet Parking, Highchairs Available, Table Service, Seating, Wheelchair Accessible
Reviews (734)
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11 results
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3
1
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LanguageEnglish
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Reviewed 24 February 2021

I absolutely love high teas and have been to more than I count. My absolute favorite is scones with clotted cream. However, here you only get one tiny scone with a dollop of cream. The other finger foods were so small, it truly was more...of a snack. So make sure to eat a good breakfast.More

Date of visit: February 2021
Helpful?
Reviewed 9 October 2019 via mobile

Right at entrance. Big area with couches, chairs, and low tables. Good place to relax And wait for friends with no hassleMore

Date of visit: October 2019
Helpful?3  
The Ritz-Carlto... T, 经理 at The Lobby Lounge (Ritz-Carlton Tianjin), responded to this reviewResponded 20 January 2020

Dear Flysalot99 Thank you for having chosen The Lobby Lounge and for sharing your experience with the TripAdvisor community. I am very pleased to know that you had a wonderful time with us. It gives us great honor to know that you enjoyed the excellent...More

Reviewed 9 February 2019 via mobile

Quite lounge to have tea or coffee break with different types of sweet. the staff was very friendly.

Date of visit: January 2019
Helpful?
RCTJ, 经理 at The Lobby Lounge (Ritz-Carlton Tianjin), responded to this reviewResponded 18 February 2019

Dear rawanhamaideh, Greetings from the Ritz-Carlton Tianjin. Thank you for coming to the lobby lounge. We hope you hava a good experience and memory. Warm welcome back again. Best regards, Benson Zhu Food and Beverage Sales Manager E-mail:benson.zhu@ritzcarlton.com

Reviewed 19 June 2018

My mother and I had high tea at the Ritz and it was such a beautiful experience. The desserts, tea, and service were exceptional and the entire setting was inviting and beautifully set. It's located in the middle of the lobby which seems strange but...it was also so nicely tucked away from the traffic of the lobby. The artful decor, ornate table settings, and the violinist playing made it seem like you were somewhere else completely! Highly recommended!More

Date of visit: August 2017
Helpful?
RCTJ, 经理 at The Lobby Lounge (Ritz-Carlton Tianjin), responded to this reviewResponded 23 June 2018

Dear meganmpederson, Greetings from The Ritz-Carlton, Tianjin! Thank you for the time you have taken to share your comments with us about your resent experience at our Lobby Lounge. I do apologize that we did not meet your service expectations and ensure we will work...More

Reviewed 16 September 2017

This is a lovely Lobby Lounge, although on my visit I found the service slow and the wine is quite expensive.More

Date of visit: September 2017
Helpful?
RCTJ, Manager at The Lobby Lounge (Ritz-Carlton Tianjin), responded to this reviewResponded 18 September 2017

Dear Peta May, Greetings from The Ritz-Carlton, Tianjin! Thank you for the time you have taken to share your comments with us about your resent experience at our Lobby Lounge. I do apologize that we did not meet your service expectations and ensure we will...More

Reviewed 26 July 2017

The reason I feedback is a long story, I stay in Canada with my family for many years, since your hotel open, I can't remember how many times I ordered afternoon tea or buffet and holiday activity in your hotel for my friends that in...Tianjin for each new year or Christmas and so on. I have to say, for me, it is not easy to make order from another side of the world, but your staff make it happened. I just want to say a great thanks to your hotel lobby manager Ella Tang. About two years ago I start make order from your hotel. Since I knew her, every time I just have to give her a call and sent a credit card confirmation form to her and she will take care everything for me, one particular things, the Chinese moon festival. so as usual, I ordered some moon cake for my friend, and she is living in other city of china, so it mean I have to order it and then find a shipping company sent it to her, I asked Ella if I pay more can you make the shipment for me. One day later, she sent me the tracking number and tell me the package is already on the way. I was shocked and touched. She make it so fast and she even pay the shipping fee for me from her own pocket. The staff of this hotel treat each guest very serious and make every detail perfect.More

Date of visit: September 2016
Helpful?
RCTJ, Manager at The Lobby Lounge (Ritz-Carlton Tianjin), responded to this reviewResponded 8 August 2017

Dear MENG19910424, Greetings from The Ritz-Carlton, Tianjin! Thank you for the time you have taken to share your comments with us about your experience. I am pleased to see Ella and the team is always providing personalized service to you. The team is always delighted...More

Reviewed 30 June 2017 via mobile

A good place to go for a very nice & quality tea experience. Nice and quiet place with amazing interior design. Nicely made desserts accompanied tea well and were presented beautifully. Other drinks such cocktails and coffee are also available.More

Date of visit: June 2017
Helpful?
RCTJ, Manager at The Lobby Lounge (Ritz-Carlton Tianjin), responded to this reviewResponded 8 August 2017

Dear Chen W, Greetings from The Ritz-Carlton, Tianjin! Thank you for the time you have taken to share your comments with us about your recent afternoon tea experience. I am pleased to see we were providing personalized service to you. The team is always delighted...More

Reviewed 25 July 2016 via mobile

I spent a great Sunday with two friends. First, we had a buffet brunch from 12 to 2pm. Then, we joined in a floral afternoon tea class! It was interesting and elegance. The lounge is cozy, we almost slept in the sofa.More

Date of visit: July 2016
Helpful?1  
RCTJ, Manager at The Lobby Lounge (Ritz-Carlton Tianjin), responded to this reviewResponded 29 July 2016

Dear zhumiaoc, Greetings from The Ritz-Carlton, Tianjin! Thank you very much for the time you have taken to share your comments about your dining experiance and floral afternoon tea class. We continuously strive to ensure the service we provide our guests is personalized and I...More

Reviewed 4 March 2016

The tea room inside the hotel is very nice, a place is very comfortable for spend some time in relax; the service is very good but the prices are high.More

Date of visit: March 2016
Helpful?
RCTJ, Manager at The Lobby Lounge (Ritz-Carlton Tianjin), responded to this reviewResponded 1 May 2016

Dear Aydhye Z, Greetings from The Ritz-Carlton, Tianjin! Thank you for the time you have taken to share your comments with us about your recent afternoon tea experience. I am pleased to see we were providing personalized service to you. The team is always delighted...More

Reviewed 23 February 2016

It's been a while since we last had time to stop and enjoy afternoon tea in The Lobby Lounge, so today we decided we'd just stop and spoil ourselves for a change. The Afternoon Tea "hoop" this time came with an interesting and impressive array...of both sweet and savory delicacies, featuring an interplay of textures and tastes both new and novel - including corn kernels in a dessert! Service was smooth and precise, with great attention to detail (especially by Zoe and Bella), but it was the people dropping by to say "Hello!" to us that really made our time pass so pleasantly. The Lobby Lounge at The Ritz-Carlton Tianjin is a most lovely place to relax, enjoy and luxuriate of an afternoon - you should pop in and pamper yourself soon!More

Date of visit: February 2016
Helpful?31  
RCTJ, General Manager at The Lobby Lounge (Ritz-Carlton Tianjin), responded to this reviewResponded 2 March 2016

Dear Stuart B., Greetings from The Ritz-Carlton, Tianjin! Thank you for the time you have taken to share your comments with us about your recent traditional Ritz-Carlton afternoon tea experience. I am pleased to see Bella & Zoe provided to you a personalized service. I...More

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Frequently Asked Questions about The Lobby Lounge (Ritz-Carlton Tianjin)

Yes, The Lobby Lounge (Ritz-Carlton Tianjin) offers takeaway services.

The Lobby Lounge (Ritz-Carlton Tianjin) is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 5
  • Value: 4.5