We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Heritage Downtown Cafe #1

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
174 S Franklin St, Juneau, AK 99801
+1 907-586-1087
07:00 - 18:00
Open now
See all hours
Mon - Fri 07:00 - 18:00
Sat - Sun 08:00 - 17:00
More Info
Add Photo Write a Review

28 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 26: English reviews
Level Contributor
130 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 12 December 2016

We stopped into this place to get some ground coffee. The staff was very friendly and they will grind the coffee for you. I don't drink coffee but my wife does and after returning home she said it was good coffee.

Thank Ravekid
Lake Worth, Florida
Level Contributor
286 reviews
161 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 10 August 2016

On a drizzly Juneau day the best solution is a good cup of coffee. This place solved the riddle. I waited for the pot to brew and got the first cup. It was worth the wait. Good coffee and good service. I recommend it. There are a lot of little coffee shops around, but for a good cup you can't... More 

Thank RagsKP94
Toronto, Canada
Level Contributor
101 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 25 July 2016

This place is a pleasant departure from the tourist sites in downtown Juneau. We had wonderful gelato there and it seemed very popular for coffee. They will give you a code for free wifi if you purchase something.

Thank Stephanie R
Wasilla, Alaska
Level Contributor
93 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 20 July 2016

It was nice, good coffee, good breakfast, but frustrating to use wifi. Reasonable, though, considering all the folks who come through there, if everyone spent an hour there, many would go somewhere else for lack of room. IT is bustling, not quiet, so if you like a noisy busy room, this is the place.

Thank K M
Juneau, Alaska
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 20 April 2016

Nice decor and environment to hang out and eat and visit - plenty of variety to drink, eat, and be social either on your electronic device or in person. But the prices are high for just being a cafe, and a stop and go. More likely paying higher because of the brand name, and curb appeal. Downtown catering higher prices.

Thank Sandra E
Homer, Alaska
Level Contributor
152 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 11 February 2016

This local roaster has such smooth coffee. Its the perfect spot to take a break and warm up. They have gelato too.

Thank Debbie S
Vancouver, Canada
Level Contributor
632 reviews
439 restaurant reviews
common_n_restaurant_reviews_1bd8 255 helpful votes
4 of 5 bubbles Reviewed 15 September 2015

On a cruise with no wi-fi (tough life) so checked in the cafe and yes, free wi-fi and it is very fast and free. The coffee is excellent. Did not try the snadwhiches but those we spotteed looked very good. The cafe does their own coffee roasting (off site) and its available for sale in the cafe. Good service, clean... More 

Thank Ted M
Level Contributor
604 reviews
460 restaurant reviews
common_n_restaurant_reviews_1bd8 209 helpful votes
4 of 5 bubbles Reviewed 5 September 2015

We stopped in to get out of the rain and use our smart phones. We are Starbucks fans so, we were not expecting much from this place. We were pleasantly surprised. First off this place is crazy busy with tourists and locals. Be patient. There is an assortment of pre made pastry and they have sandwiches. Nice. Waitstaff is young... More 

Sao Paulo, SP
Level Contributor
127 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 30 August 2015

Nice location, this one is in downtown. Had breakfast there, hot chocolate was good and ultimate cheesse sandwich was awesome! Serivice was ok, a little slow but this is not a fast food place.

Thank renata r
Portland, Oregon
Level Contributor
41 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 25 July 2015

I had 4 great coffees from different Heritage coffee shops. IF you are in Juneau for any length of time get one of their frequent flyer cards. You'll get a discount after spending 30.00.

Thank RN4

Travellers who viewed Heritage Downtown Cafe #1 also viewed


Been to Heritage Downtown Cafe #1? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Restaurant features
Seating, Takeout, Wheelchair Accessible
Good for
Open Hours
08:00 - 17:00
07:00 - 18:00
07:00 - 18:00
07:00 - 18:00
07:00 - 18:00
07:00 - 18:00
08:00 - 17:00
Location and Contact Information
  • Address: 174 S Franklin St, Juneau, AK 99801
  • Location: United States  >  Alaska (AK)  >  Juneau
  • Phone Number: +1 907-586-1087

Questions & Answers

Questions? Get answers from Heritage Downtown Cafe #1 staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?