SURA BAR & BISTRO, La Fortuna de San Carlos

Hi, Nir! Thank you so much for your review. You might think that there is nothing to be thankful for, if the review is not positive; But we consider that, from the most negative opinion to the most positive, it deserves our attention. Even a...More

Christine2575

5 reviews

Reviewed 23 December 2020 via mobile

Very good

We are staying at the hotel, and we decided to dine in because it was raining hard. We enjoyed shrimp rissotto and tuna teryaki. Delicious and the service was excellent . Thank you.

Date of visit: December 2020

Helpful?

C8680GQwilliams

67 reviews

Reviewed 12 March 2020 via mobile

First night here was perfect. But not tonight

First night here was perfect. What a difference the second night is. The guy who was the bartender last night is now our server. He is awful. He makes me feel like I am making him go out of his way. He never asked how...the food was. Never checked on us at all. 10 minutes ago he came by and I asked for tres Leche cake. Still not here. I am ready to go. Just came out. He set it down, walked away and said nothing. Food was good. Service is awful! There is a pretty young blond here who is getting all the attention from our server. It is a shame tonight is so bad when last night was so good.More

Date of visit: March 2020

Helpful?2

Hello William, thank you for your time and effort to evaluating us. We want to apologize for the attention received. It is a really isolated case, since we are known for providing an excellent quality service. We are sorry that your experience was not the...More

kattullus

887 reviews

Reviewed 19 December 2019 via mobile

Excellent food, not cheap

Beautifully presented dishes. Excellent service. Generous portions. Not cheap but worth the money. All tried dishes were very tasty including the vegetarian one.More

Date of visit: December 2019

Helpful?

Hello, thank you for your time and effort to leaving us your positive comment. We are delighted to know that your experience at Surá Bar & Bistro has been so positive. Your feedback motivates us and encourages us to keep doing things better every time....More

ppochiro

101 reviews

Reviewed 1 December 2019 via mobile

Family Trip

We ate breakfast, lunch, and dinner here during our stay. We found the food reasonably priced and pretty good. The service was excellent. If you are staying at the hotel would definitely recommend taking the time to have a meal hereMore

Date of visit: December 2019

Helpful?1

Dear customer, we want to thank you for your time and effort to evaluating us. We are happy to see you had a magnificent experience with us. Our main goal is the complete satisfaction of all our guest and customer. We hope all your stay...More

mikeg_mikeg

43 reviews

Reviewed 11 November 2019 via mobile

More then expected at a hotel restaurant!!

This is the restaurant inside the Volcano lodge. I believe we are there 3 different times during our stay at the hotel. Not one dish disappointed. Everything from your typical Costa Rican to pasta, fresh seafood and steak. Service was great and every meal was...enjoyable!More

Date of visit: November 2019

Helpful?

Hello, thank you very much for your good feedback. We are very happy to see that all your experience was good in our restaurant and lodge in general. We look forward to serving you again in the near future. Best regards, Gerardo Pérez H

567alexanderp

932 reviews

Reviewed 15 October 2019

excellent local dishes

Situated inside Volcano lodge, the restaurant serves excellent local dishes (mains and desserts) in a nice outdoor setting.More

Date of visit: October 2019

Helpful?

Dear Alexander, thank you for your time to evaluating us. We are delighted to know that your experience at Surá has been so positive. Your feedback motivates us and encourages us to keep doing things better every time. We hope you visit us again soon....More

JC151266

1 review

Reviewed 22 September 2019 via mobile

First night

Nice starter ! Very tasty .... Steak was ok have had better, but still good. Good and friendly serviceMore

Date of visit: September 2019

Helpful?

Dear customer, we want to thank you for your time to evaluating our food and service. All comments are very important for us. We hope your experience has been good... It will be a pleasure to serve you again when you decide come back. Kindest...More

fegu

155 reviews

Reviewed 15 September 2019 via mobile

Killer fish tacos

This place is inside a resort, but just walk up to the security checkpoint and they will help you find it. We walked here from a neighbouring resort to get some variation. Recommend the fish tacos.More

Date of visit: September 2019

Helpful?

Dear customer, we want to thank you for your time to leaving your positive review. Your comment is very important for us. It give us the energy to keep serving you in the best way. We are pleased to see your experience at our restaurant...More

Shawn-COS

83 reviews

Reviewed 19 August 2019

Nice casual - pool side dining

We stayed at the Volcano lodge for several nights. In addition to having breakfast at Sura every morning we did have dinner and lunch there once as well. Overall, the menu is pretty diverse (mixture of seafood, beef, vegetarian options), the presentation was excellent and...food was very good. Sometimes service can be slow, but nothing extreme.More

Date of visit: July 2019

Helpful?

Dear Shawn, we want to thank you for your time to evaluating our service. We are pleased to see your experience at our restaurant has been good. We really appreciate your review, cuz it give us the energy to keep improving our level of quality....More

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