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What you can expect during your visit
  • Face masks required for staff in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$3 - US$16
CUISINES
Latin, Barbecue, Grill, Central American, Costa Rican
Special Diets
Gluten Free Options
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meals, features, about
Reviews (1,996)
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1,362 results
Traveller rating
1,168
139
27
13
15
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Time of year
LanguageEnglish
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Traveller rating
1,168
139
27
13
15
Show reviews that mention
All reviews ribs pollo chicken patacones coleslaw plantains black beans burger ceviche chi chi la fortuna our waiter wood fire amazing food costa rica pura vida the main street
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Reviewed 1 week ago via mobile

We were the only people there , during pandemic and got treated very well We ate a delicious chicken sandwich and roasted quarter chicken Great service and also a free shot glass like a baby Bloody Mary 😀 Would definitely return Our waiter Faylan was...very well manneredMore

Date of visit: February 2021
Helpful?
Reviewed 1 week ago

One of the problems with La Fortuna is that the large number of restaurants catering to tourists makes it impossible to try them all. So, even though we own a property in El Castillo and spend a lot of time in Fortuna, we tend to...return to a few favorites time and again. Recently, however, as I was passing by I noticed a sign for Pollo a la Lena-what we would call Car-broiled chicken in Canada and had an urge to stop in for some. I ordered the quarter chicken platter which came with a large breast quarter, pickled plantain, a pot of refried beans and four crispy-fried green plantain pancakes. I had this with a Sol beer, lime and salt. Midway through, my waiter Faylan brought me a complimentary shot of spicy pepper drink. The entire meal came in at 8,100 colones (around $13) and I had to carry away half of it because it was so much food. I would consider this very good value for the money. Faylan is a charming and attentive host, speaks very clear English, and made sure to ask me to submit a review which I am doing now. This restaurant will now be added to our list of favorites in La Fortuna and I'm sure we'll be back.More

Date of visit: February 2021
Helpful?
Reviewed 1 week ago via mobile

Pollo Fortuneño was delicious beyond expectation. We went as a group of four, we had appetizers, drinks, two combo platters AND dessert from the newly opened heladeria and the bill was a mere $100. We also took home enough food leftover for three meals! You...definitely get a Big Bang for your buck! We had the nacho mixto which, papas organicas, and two platters with 1/2 chicken and ribs. Everything was delicious! And the the finale was was the delicious bowl of ice cream!More

Date of visit: February 2021
Helpful?
Reviewed 1 week ago

Excellent food, I highly recommend this place! The maracuja smoothie is absolutely dreamy and the food is really tasty!

Date of visit: February 2021
Helpful?
Reviewed 1 week ago via mobile

Chichi was a great waiter and the rest of the staff was so welcoming too! The restaurant is decorated in such a fun way, the food is amazing and the drinks are cold! In downtown fortuna so it’s easy to get to!

Date of visit: February 2021
Helpful?
Reviewed 1 week ago via mobile

Great value! Can’t walk away hungry. Good drinks and solid food - thank you Chichi for the excellent service :)

Date of visit: February 2021
Helpful?
Reviewed 1 week ago

Fun ambiance and attentive waiters. Chichi is a good time! The sauces were great too. Definitely large portion sizes.

Date of visit: February 2021
Helpful?
Reviewed 1 week ago via mobile

The food and drinks were great, and the service was even better. Gracias Faylan por cuidarnos. ¡Pura vida! 🤙🏽

Date of visit: February 2021
Helpful?
Reviewed 1 week ago

We went there for a dinner. The service was ok, but not very friendly. The food was terrible. We were so surprised that this is #2 in La Fortuna. I order steak and it was just awful. My friends food as well. It is like...fast food, but i have tried better Mc Donalds places. I really can not get it how anybody can say it is great food or place. SorryMore

Date of visit: February 2021
Helpful?
Jonathan V, Marketing at Pollo Fortuneno, responded to this reviewResponded 1 week ago

Hello, Thank you for the feedback, is very useful for us as it help us improve and grow. We will follow up on the items you mention and reinforce with our staff the importance of being constant with the high quality standards we maintain in...More

Reviewed 2 weeks ago via mobile

I had saw the previous reviews and photos and knew I was coming here before I left. I just didn't know it would be today.Chi chi, my waiter was so nice and welcoming. I showed him a photo that I saw posted on their website...and he told me how they didn't make it anymore. However, he did recommend done other traditional dishes. I ended up ordering the arrow con Pollo. It was so good and flavorful. Not only that Chichi gave me a shot of something tomato-based and that was also pleasant. He was do attentive and the food was delicious. Thank you! Definitely recommendMore

Date of visit: February 2021
Helpful?
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Questions & Answers
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lisamD3182SW
27 December 2018|
Answer
Response from JonathanVillegas | Property representative |
Hi... Yes we do...
1
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lisamD3182SW
27 December 2018|
Answer
Response from F9ALY | Reviewed this property |
Yes. they take credit cards, US dollars, and Costa Rican currency.
2
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zachmack
21 October 2016|
Answer
Response from JonathanVillegas | Property representative |
Hello. I got It from Google Maps Regards
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