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Ratings and reviews

Travellers' Choice Best of the Best
RATINGS
Food
Service
Value
Atmosphere
About
In a cozy setting fitted with stylish furniture, artistic decor in rich earth and burgundy tones, dining at Scena promises a pleasurable experience as it continues to serve exquisite authentic Italian cuisine. Large sharing portions will be introduced in the new Scena, in the convivial tradition of an authentic Italian dinner. Scena sits on the hotel’s 52nd floor providing diners with breathtaking views of the city through floor to ceiling glass windows. Old wooden beams, flexible partitions and display shelves allow for separate spaces for diners without depriving them the pleasure of outside views. With the new elegant, albeit casual and homey, atmosphere of Scena and the true flavors of genuine
PRICE RANGE
US$40 - US$150
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
CUISINES
Italian, European
FEATURES
Reservations, Private Dining, Seating, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover, Accepts Credit Cards, Table Service
Reviews (1,453)
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503 results
Traveller rating
400
68
15
11
9
Traveller type
Time of year
LanguageEnglish
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Traveller rating
400
68
15
11
9
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All reviews brunch truffle burrata cake steak pizza the pearl window table italian chef restaurant manager view is amazing great food and service special occasion dining experience rooftop bar claudio crystal
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Reviewed 13 September 2021 via mobile

I had stayed in Ritz-Carlton 4 days and tried the breakfast, lunch and dinner at Scena. The food is tasty with wide variety. The window seat with the best view of Shanghai is unforgettable. The hospitality from the Scena team is impressive- thank you to...Andy, Angela, Michael, George, Jane and Adeline. I enjoyed my visits very much and definitely will come back.More

Date of visit: September 2021
Helpful?
Ritz-Carlton-Pudong, 总经理 at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 15 September 2021

Dear Traveler18188569847 Thank you for choosing The Ritz-Carlton Shanghai Pudong for your recent visit to Shanghai. I am delighted to learn that you received exceptional and professional service from Andy, Angela, Michael, George, Jane and Adeline. I shared your words of encouragement with them. Our...More

Reviewed 24 August 2021 via mobile

We decided to try somewhere different for Sunday Brunch. I was a bit unsure because on many occasions at Flair service was poor. I must say it was above my expectations, service, food choice, drinks choice. It ticked all the boxes and we all had...a great afternoon. It was so good that I booked a bigger group for the next brunch. I would highly recommend it, very good value and a great experience.More

Date of visit: July 2021
Helpful?
Ritz-Carlton-Pudong, 总经理 at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 25 August 2021

Dear Wallace Thank you for choosing The Ritz-Carlton Shanghai Pudong Scena Italian restaurant. I am delighted to learn that you received excellent service and delicious food during Sunday brunch. I shared your kind words with the team. Our Ladies and Gentlemen look forward to welcoming...More

Reviewed 16 May 2021

We had brunch at the scena. It was our first time there. I was a little worried for my 5 years old son because he is picky eater. Arrived a little earlier had a good talk with the Italian chef to explain about my son...situation. The Italian Chef was very helpful and told me not to worried so much and on top of that he show me a beautiful window seat with amazing view of the bund. We ordered a set brunch around 598 per person. We have free flow of wine and the food is fantastic. My son really enjoyed his meal special tailored by the Chef. Overall we had a fantastic brunch and attentive waiter name Michael was by our side the all times. Definitely will come back for more.More

Date of visit: May 2021
Helpful?
Ritz-SHASZ, General Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 19 May 2021

Dear Bordatrani Thank you for choosing Scena Italian restaurant. I am delighted to learn that you and your son enjoyed the meal with us. I have shared your kind words with Chef Natalino and Michael. Our Ladies and Gentlemen look forward to welcoming you back...More

Reviewed 10 November 2020 via mobile

Thanks for Carrie’s service. I’m so glad to meet Shanghai and Ritz-Carlton hotel. If you enjoy your breakfast you can see a beautiful view outside. Actually I think you can feel warmth service.More

Date of visit: November 2020
Helpful?
Ritz-SHASZ, General Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 12 November 2020

Dear Iris Poon Thank you for taking the time to share your wonderful review with the TripAdvisor Community. I am delighted to learn that you receive attentive service from our Ladies and Gentlemen. I shared your kind words with SCENA team. We look forward to...More

Reviewed 7 November 2020 via mobile

I would like to highly recommend this restaurant,especially the friendly staff Carrier and Ada, they are very considerate. Fancy hotel with fancy view, amazing food.More

Date of visit: November 2020
Helpful?
Ritz-SHASZ, General Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 10 November 2020

Dear Jinbo ge Thank you for choosing The Ritz-Carlton Shanghai Pudong SCENA Italian restaurant. I am delighted to learn that you received amazing service from our Ladies and Gentlemen. I shared your kind words with Carrier and Ada. Once again, I appreciated your recommendation and...More

Reviewed 14 September 2020 via mobile

Service, food and most importantly - the view were just amazing! My friend was very delighted with little birthday cake the restaurant provided as a gift!More

Date of visit: September 2020
Helpful?
Ritz-SHASZ, General Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 18 September 2020

Dear Tcybzhid Thank you for choosing SCENA Italian restaurant to celebrate your birthday. I am delihgted to learn that you enjoyed your meal and service. I shared your kind words with SCENA team. All our Ladies and Gentlemen look forward to welcoming you back soon....More

Reviewed 20 August 2020

A STELLAR experience thanks to Natalino and his team! The food was sumptuous, the service was top-notch, and the restaurant design allowed for an intimate experience while looking out over a breath-taking Shanghai skyline. This is one of those epic Shanghai restaurants that both visitors...and locals simply shouldn't miss.More

Date of visit: August 2020
Helpful?
Ritz-SHASZ, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 20 August 2020

Dear K H Thank you for choosing the SCENA Italian restaurant for your recent dining. I am delighted to learn that you loved our food, service, and beautiful views. I shared your kind words with the team. On behalf of the Ladies and Gentlemen, we...More

Reviewed 17 August 2020 via mobile

If you are in Shanghai and are looking for high quality food, top service, cool ambient and great view... well Scena is the place where to go!!! The star of the restaurant is Chef Natalino Ambra, who will offer you a magical experience. Looking forward...to the reopening of the weekend brunch.More

Date of visit: August 2020
Helpful?
Ritz-SHASZ, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 17 August 2020

Dear jeffejoffer Thank you for sharing your wonderful review with the TripAdvisor Community. I am delighted to learn that you received excellent food and service at SCENA Italian restaurant. I shared your kind words with the team, especially Chef Natalino. Once again, thank you so...More

Reviewed 11 August 2020 via mobile

Had dinner at Scena for a special occasion and every detail was up to perfection. Amazing location with a fantastic view over the Shanghai Pearl Tower and the Bund riverside. Very good service and an amazing dining experience curated by the Chef Natalino Ambra and...his Team who really stepped up the game at Scena with a great variety of dishes, made with the best quality ingredients. If you are looking for a special spot, make sure to check this out.More

Date of visit: August 2020
Helpful?
Ritz-SHASZ, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 12 August 2020

Dear Pelokiller Thank you for choosing SCENA Italian restaurant and for sharing such a wonderful review with the TripAdvisor Community. I am delighted to learn that you received attentive service from Chef Natalino and thank you for highlighting the beautiful view of the Oriental Pearl...More

Reviewed 8 August 2020

Great job. Was really good experience and we hope to return. Good quality and variety in the menus..More

Date of visit: August 2020
Helpful?
Ritz-SHASZ, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this reviewResponded 10 August 2020

Dear Ali C Thank you for choosing the SCENA Italian restaurant for your recent dining in Shanghai. I am delighted to learn that you loved our food and service and I shared your kind words with the SCENA team. On behalf of our Ladies and...More

View more reviews
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Questions & Answers
Ask a question
paul m
20 December 2019|
Answer
Response from LASTMNUTE | Reviewed this property |
No idea I would contact Restaurant directly
0
Votes
feuerlhf
18 July 2019|
AnswerShow all 7 answers
Response from Ritz-SHASZ | Property representative |
Dear feuerlhf I am very sorry for the late reply and we are happy to have a Credit card to settle the bill. Thank you for your interested in Scena Italian Restaurant. If you have any queries, please do not hesitate to... More
0
Votes
javierrw
9 December 2018|
AnswerShow all 2 answers
Response from abbys0712 | Reviewed this property |
dinner serves here, and the approx price ppx is around RMB 800 or USD 120, but still depends what you ordered.
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Frequently Asked Questions about Scena (The Ritz-Carlton Shanghai Pudong)

Scena (The Ritz-Carlton Shanghai Pudong) is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5