We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Five Guys

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
208 Hamilton Crossing Dr, Alcoa, TN 37701-2262
Today
11:00 - 22:00
Closed now
See all hours
Hours:
Sun - Sat 11:00 - 22:00
More Info
Add Photo Write a Review

24 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 23: English reviews
USA
Level Contributor
229 reviews
167 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW via mobile

Been here a few times burgers are high priced and fries are greasy. I can't understand what the hype is an out this place.

Helpful?
Thank grant c
Pigeon Forge, Tennessee
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 November 2016 via mobile

We stopped for a burger before a flight. The burgers are great but come for the fries! Plentiful serving! The fries are the best anywhere! I had a confrontation with ketchup, with ketchup winding up all over the front of my white jeans. Terrible mess. Sweet Cricket brought me some bleach and made me a bit less of a mess.... More 

Helpful?
Thank Nancy N
Sevierville, Tennessee
Level Contributor
60 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 8 October 2016 via mobile

To begin with... it wasn't crowded and when we went inside... the music was absolutely too loud!! We ask for it to be turned down and had to ask again over and over . Finally we could talk without screaming. We both ordered cheeseburgers ....First of all I ordered a cheeseburger and received a little cheeseburger. It was drenched in... More 

Helpful?
Thank AnitaTravelAgent
Troy, Ohio
Level Contributor
41 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 28 June 2016

I had a double bacon cheese burger, which was very good. I wanted a vanilla milkshake, but they didn't serve them. Some Five Guys serves shakes and they are fantastic, but this was particular one didn't....I was disappointed..

Helpful?
1 Thank James W
Knoxville, Tennessee
Level Contributor
80 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 1 June 2016

Their hamburgers taste better than what you would cook up on your grill. Their fries are freshly cut from potatoes and are delicious. A small fry is plenty for 2 people. Mouth watering hamburgers. You will love !

Helpful?
Thank seagirl817
Level Contributor
88 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 7 April 2016 via mobile

So, after everyone has been telling me that Five Guys has great burgers for YEARS, I finally decided to try them. I am not a big fan of fast food type burgers, so I was surprised when the burgers were actually very good! I just ordered mine with the "regular" dressing choices, but I noticed that there are several other... More 

Helpful?
Thank transplantedcajuns
Knoxville, Tennessee
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 10 December 2015

My hamburger was ok. Nothing special, a bit overcooked and dry. However, the fries were horrid. I asked for crisp fries. Soggy fries just make me gag. I specifically asked for my order to be cooked longer, but they came out exactly the same as my husband's fries. He likes his limp and greasy. I sent them back, asking for... More 

Helpful?
Thank Tuckaleechee
Louisville, TN
Level Contributor
32 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 28 October 2015

Just before the TN--AL football game, we decided to go get burgers and bring them back. We wanted big juicy burgers so we chose Five Guys! We ordered the first three and then my granddaughter asked for a burger minus the bun. The person taking the order did not look at her like she had lost her mind. He asked... More 

Helpful?
Thank DiHink
Texas
Level Contributor
125 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 23 August 2015

I have to be honest and rate this average, my husband loves the fries here, and it is cute that they are served in a paper bag. It is okay for a quick lunch when out shopping across the street, but it would not be my first choice for a good burger. The burgers in general are kinda small, a... More 

Helpful?
Thank woodlandartist
Maryville, Tennessee
Level Contributor
23 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 19 May 2015

Always excellent burgers. The dining area is not comfortable and they almost always fill YOUR ENTIRE BAG with fries if you ordered any. The biggest thing I notice, is that after eating these guys burger and fries I don't feel the weight and sleepiness i get from most other burger places.

Helpful?
Thank BigTallNithira

Travellers who viewed Five Guys also viewed

 

Been to Five Guys? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Fast food
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 208 Hamilton Crossing Dr, Alcoa, TN 37701-2262
  • Location: United States  >  Tennessee (TN)  >  Alcoa

Questions & Answers

Questions? Get answers from Five Guys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?