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Kampachi, Pavilion

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Kuala Lumpur, Malaysia
+60 3-2148 9608
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162 Reviews from our TripAdvisor Community

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Showing 148: English reviews
1 review
1 of 5 bubbles Reviewed 1 week ago

the sashimi had fish scales on it. ask for another plate and the second had fish scale on it too!!. the unagi meat was sandy like it has been recooked. Paying with this kind of price is 100% not worth it. tasted below average also.

Helpful?
Thank Kuah H
Kampachi R, General Manager at Kampachi, Pavilion, responded to this review

Dear Kuah H, Thank you for your valuable feedback. We are sorry that our food quality could not meet your expectation. Your valuable feedback is precious to us and we would endeavour to improve our services and food. Thank you so much and hope to see you again. More 

Singapore, Singapore
Level Contributor
84 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

The food is alright, but nothing to be screaming about. You can get the same quality elsewhere, and a fraction of the price. Staff are friendly and helpful, spacious seating area. Alas, I would go somewhere else and if I'm in the area again.

Helpful?
Thank 7erence7am
Kampachi R, General Manager at Kampachi, Pavilion, responded to this review

Dear Yellowmonk, We appreciate your comments. Do note that we are very particular about the quality and source of ingredients. Our items are directly air flown from Japan. We are happy to hear that you had enjoyed our customer service and we look forward to being of service to you again soon. More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 weeks ago via mobile

There are numerous amazing Japanese restaurants in KL. Kampachi, by far is the worst. It's not that the food is bad, average yes but not bad by why I rank it as the worst is that it just over priced for the average food that you get. I mean you could go to Sushi Tei and get better food for... More 

Helpful?
Thank Huzz G
Kampachi R, General Manager at Kampachi, Pavilion, responded to this review

Dear Huzz G, We appreciate your comments. Do note that we are very particular about the quality and source of ingredients. Our items are directly air flown from Japan. We hope to see you again soon. Thank you. More 

London, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

The food was amazing (apart from the giant portions) and the service was quick and simple. Would 100% revisit!

Helpful?
Thank HSReviews
Kampachi R, General Manager at Kampachi, Pavilion, responded to this review

Dear HSReviews, Thank you for your kind comments. We are happy to hear that you had a great experience and we look forward to being of service to you again soon. More 

Kuala Lumpur, Kuala Lumpur, Malaysia
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 December 2016

Sushi Bento is a must-try if you are into raw fish and if you need rice. It is a filling meal as it comes with the Miso soup and fruits.

Helpful?
Thank Eleanore2882
Kampachi R, General Manager at Kampachi, Pavilion, responded to this review

Dear Eleanore2882, Thank you for your kind comments. We are happy to hear that you had a great experience and we look forward to being of service to you again soon. More 

Cambridge, United Kingdom
Level Contributor
30 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 December 2016 via mobile

It's good. There are better japanese restaurants but it is still really great tasting. I recommend it.

Helpful?
Thank Hannah T
Kampachi R, General Manager at Kampachi, Pavilion, responded to this review

Dear Hannah T, Thank you for your kind comments. We are happy to hear that you had a great experience and we look forward to being of service to you again soon. More 

Level Contributor
32 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 30 November 2016 via mobile

Our visit was a little marred by an issue with accepting payment by credit card at the end of the meal (see later) but otherwise a pleasant, perhaps business-focussed place at lunchtime. We all had bento box style meals which were quite a good standard. We also ordered a couple of hand rolls. For the latter they suggested mixing half... More 

Helpful?
1 Thank AndyGers766
Kampachi R, General Manager at Kampachi, Pavilion, responded to this review

Dear Adam T, We appreciate your comments. We apologized for the inconvenience caused as the credit card system was down nationwide on 25th November. Our team will definitely do the best to accommodate to customers request if possible. We look forward to being of service to you again soon. More 

Kuala Lumpur, Malaysia
Level Contributor
86 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 23 November 2016 via mobile

The quality of food and service in this place is still good. Plus point is that this outlet opens through the whole day unlike those in other venues. Advantage of having it in the Shopping Mall.

Helpful?
Thank ChangBoris
Kampachi R, General Manager at Kampachi, Pavilion, responded to this review

Dear ChangBoris, Thank you for your kind comments. We are happy to hear that you had a great experience and we look forward to being of service to you again soon. More 

Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 October 2016 via mobile

I like the food served here. My favourite was their Tokyo Bento, but they removed this set from their menu since last year...rarely going there after that.

Helpful?
Thank Noorhayati M
Kampachi R, Marketing Executive at Kampachi, Pavilion, responded to this review

Dear Noorhayati, Thank you for your kind comments. We are happy to hear that you had a great experience. Do drop by and try out other items on our menu which will definitely suit your palate too. We look forward to being of service to you again soon. More 

Level Contributor
32 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 26 October 2016 via mobile

This was actually our second visit to this restaurant. The quality of the food and service was very good. The waiter who served us recommended us good choices of food and tea to go along with. They were all delicious.

Helpful?
Thank Evelyn D
Kampachi R, Marketing Executive at Kampachi, Pavilion, responded to this review

Dear Ms. Evelyn D, Thank you for your kind comments. We are happy to hear that you had a great experience and we look forward to being of service to you again soon. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Japanese, Sushi, Asian
Meals
Dinner, Lunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Takeout, Private Dining
Good for
Business meetings, Groups, Kids, Child-friendly
Location and Contact Information
  • Address: Kuala Lumpur, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2148 9608

Questions & Answers

Questions? Get answers from Kampachi, Pavilion staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?