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Shang Palace

11 Jalan Sultan Ismail | Shangri-La Hotel, Kuala Lumpur, Kuala Lumpur 50250, Malaysia
+60 3-2074 3904
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Overview
  • Excellent50%
  • Very good32%
  • Average14%
  • Poor2%
  • Terrible2%
Travellers talk about
“peking duck” (15 reviews)
“dim sum” (41 reviews)
“siew mai” (5 reviews)
Open Now
All hours
CUISINES
Chinese, Asian, Vegetarian Friendly
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
11 Jalan Sultan Ismail | Shangri-La Hotel, Kuala Lumpur, Kuala Lumpur 50250, Malaysia
All Details
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Reviews (182)
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1 - 10 of 152 reviews

Reviewed 5 days ago

We had dinner during Ramadhan in a private room. The service was prompt and efficient. Staff was very understanding of us who came to break our fast at the restaurant. Food is just OK. Some dessert menu was not available during dinner, which was very...More

Thank IntanWan
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 4 days ago

Dear Guest, Greetings and many thanks for taking the time to share with us of your dining experience following your visit to our Shang Palace restaurant. We have noted your comments pertaining the food taste and your disappointment due to unavailability of some desserts in...More

Reviewed 1 week ago via mobile

Excellent service, staff are friendly and kind. My girlfriend first time dining in here and she love it so much

Thank Steven C
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 1 week ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 1 week ago

We went for dinner last month with my father-in-law and his friend who came from Hong Kong and China, respectively. We ordered the Double boiled seafood soup, Garoupa fish and the prawns wrapped with fried vermicelli and they were all delicious. The service was impeccable...More

Thank Chereen S
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 1 week ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 2 weeks ago via mobile

one of the restaurants with good service in kl...the restaurant manager (ah bee) is attentive and nothing is too much of a trouble for him.

1  Thank Steven T
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 1 week ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 2 weeks ago via mobile

A great place to dine after a hard days work. Love the environment and the mood when you dine here. Food is super good and of high quality.

1  Thank Yap s
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 1 week ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 3 weeks ago via mobile

Fabulous Chinese restaurant; superb food; wonderfully professional staff. Watch out for Nelson and Soonwei's welcoming smiles!

2  Thank paul c
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 3 weeks ago

Good environment. My family and I love the food and the excellent service from the staffs. Wide selection of high quality dim sum, Cantonese cuisine and desserts. If you are a durian lover, it's a must to try their durian pancake - extremely yummy!! Will...More

1  Thank Tan E
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 3 weeks ago

The food is of high quality with a wide selection of delectable dim sum and Cantonese cuisine. Service is excellent with attentive and helpful staff.The ambience is warm and inviting with private dining rooms that make this place ideal for business meetings. Shang Palace is...More

1  Thank jchia2017
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

Reviewed 3 weeks ago via mobile

Was there to celebrate my hubby's birthday with high expectation. Service was prompt and allowed to accommodate just 4 of us in a sizeable VIP room. All the dim sum tasted very average falling off the expectation of a prestigious restaurant as claimed online. Even...More

Thank EpoC9
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Guest, Greetings and many thanks for taking the time to share with us of your dining experience following your visit to our Shang Palace restaurant. We have noted your comment pertaining the food quality and overall taste. Please rest assured that your comment has...More

Reviewed 3 weeks ago via mobile

Good ambience. My family loves the food and staff. Wide selection of food and desserts. Can't wait for the mooncakes! Will come back again!

2  Thank Mei Yi C
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 3 weeks ago

Dear Guest, Thanks for sharing your valuable feedback as it is highly appreciated. My team and I are glad to be of your service and hope to see you again. Best regards, Chris Hough – Executive Assistant Manager i/c F&B

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Ask a question
Questions & Answers
KenWoon
5 May 2015|
Answer
Response from Francis C | Reviewed this property |
It is a chinese restaurant in shangri la..now they serve halal food..
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$15 - US$30
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi
Good for
Groups, Business meetings, Child-friendly, Kids, Special Occasion Dining
Open Hours
Sunday
10:30 - 14:30
18:30 - 22:30
Monday
18:30 - 22:30
12:00 - 14:30
Tuesday
18:30 - 22:30
12:00 - 14:30
Wednesday
18:30 - 22:30
12:00 - 14:30
Thursday
18:30 - 22:30
12:00 - 14:30
Friday
18:30 - 22:30
12:00 - 14:30
Saturday
18:30 - 22:30
12:00 - 14:30
Location and Contact Information
  • Address: 11 Jalan Sultan Ismail | Shangri-La Hotel, Kuala Lumpur, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2074 3904
  • E-mail
Description
Shang Palace is the premiere Chinese restaurant in Kuala Lumpur offering traditional Cantonese cuisine enhanced by local Chinese specialties prepared by Chinese Chef, Tan Kim Weng and his team, accompanied by an extensive tea offered.
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