We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Mandarin Oriental, Kuala Lumpur, Malaysia
+60 3-2179 8885
Website
Today
19:00 - 22:30
12:00 - 14:30
Closed now
See all hours
Hours:
Sun - Sat 19:00 - 22:30
Mon - Fri 12:00 - 14:30
Sat - Sun 10:30 - 14:30
More Info
Add Photo Write a Review

297 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 266: English reviews
Kuala Lumpur, Malaysia
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
Reviewed 3 days ago NEW

We held a surprise group birthday dinner for a close friend in one of the private rooms. The preparation for the dinner was handled professionally by Pauline. On the night itself , we were very impressed by the excellent dining service extended by Shawn , Rey and team who accomodated most of our requests for the private party. Each of... More 

Helpful?
2 Thank feizel
Level Contributor
318 reviews
218 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
Reviewed 1 week ago

Had dim sum lunch here with mom and the lunch really dragged on and on. This spoilt whatever was served and i wish it could have been a nicer experience. Staff and kitchen way too slow. Not keen to be back.

Helpful?
Thank Mei T
Newcastle upon Tyne, United Kingdom
Level Contributor
51 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 1 week ago

Booked a table online before visiting this place, luckily we did as there were not a lot of free tables in the restaurant. We were sat by the window with the view of KLCC park. We ordered a few dim sum as well as chicken congee. The congee was by far the best congee I have ever had!! The congee... More 

Helpful?
1 Thank Tim C
Marseille, France
Level Contributor
196 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
Reviewed 2 weeks ago

We had the dim sum lunch and really enjoyed it. The dishes are all delicious and very high quality. The service was excellent no waiting time at all between servings as expected in top end Chinese restaurants. Would highly recommend!

Helpful?
Thank M V
Frank S, General Manager at Lai Po Heen, responded to this review

Dear M V It is wonderful to know that you enjoyed the dim sum lunch at Lai Po Heen and thank you for your kind praise on our colleagues’ service and recommendation of the restaurant on Tripadvisor. I greatly value your patronage and look forward to be able to serve you again. Yours sincerely Frank Stocek More 

Level Contributor
39 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

Sunday dinner with my friends, a bit far from what another reviewed. The most disappointed dish was scallop souteed with asparagus. Reasonably large portion of the scallop was served, presented ordinarily. As soon as I got it to my mouth, my expectation was betrayed.I had a feel of frozen scallop that was unsuccessfully unfrozen. Floor service was good and I... More 

Helpful?
Thank thomasyasuda
Frank S, General Manager at Lai Po Heen, responded to this review

Dear thomasyasuda Thank you for taking time to share your feedback with us on TripAdvisor. I am sorry to hear of your disappointed dining experience at Lai Po Heen and also have taken note of your comments on the portion and taste of on the scallop dish served recently. Please accept our sincere apologies for not living up to your... More 

Level Contributor
4 reviews
4 restaurant reviews
Reviewed 3 weeks ago

I love their signature Aromatic duck with pancake. Other foods are also good and nice place to have dinner with family members.

Helpful?
Thank 태규 김
Frank S, General Manager at Lai Po Heen, responded to this review

Dear 태규 김 Thank you for your patronage at Lai Po Heen. We are delighted to read that you greatly enjoyed our food, particularly our signature Aromatic Duck with Pancake during your recent visit to Lai Po Heen. Greatly appreciate your commendation and recommendation of our restaurant on TripAdvisor. My team and I look forward to the pleasure of your... More 

Cotswolds
Level Contributor
72 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 3 weeks ago

The restaurant is part of the Mandarin Oriental Hotel but don't be put off by that. Yes, in KL terms it's pretty expensive but we found it to be a delightful high class experience. Went for set menus - we chose differently & they coped with that - and we found the whole experience, the quality and range of food,... More 

Helpful?
Thank garsdontimber
Frank S, General Manager at Lai Po Heen, responded to this review

Dear garsdontimber Cotswolds Thank you for taking the time to share your positive feedback with us on Lai Po Heen. We are thrilled to learn that you had an enjoyable dining experience with us and thank you for your kind praise on our food and colleagues’ service which I look forward to share with them as it will certainly motivate... More 

Prague, Czech Republic
Level Contributor
608 reviews
322 restaurant reviews
common_n_restaurant_reviews_1bd8 149 helpful votes
Reviewed 4 weeks ago

One of the best local food I had in Kuala Lumpur. Do not miss this place during your stay in Mandarin Oriental even you have the Club room and service there.

Helpful?
Thank Miloslav Z
London
Level Contributor
22 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 4 March 2017 via mobile

So difficult to get halal peking duck in KL and I was delighted to be able to get it here, with the wraps and all. Kid friendly too. Love the dim sum here - you can get unique dim sums here.

Helpful?
Thank rambutan_lady
Frank S, General Manager at Lai Po Heen, responded to this review

Dear rambutan_lady Thank you for posting your generous comments on Lai Po Heen and I am glad to know that you enjoyed the peking duck and dim sum served during your recent dining with us. It was a pleasure to have you with us and we look forward to the pleasure of welcoming you again for more delightful dining experience.... More 

Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 24 February 2017 via mobile

They have quite good selections for buffet lunch. Or else, can go for Chinese Food. Love their dim sums a lot!!! For Durian lovers, don't miss to try their Durian Pancakes.

Helpful?
Thank nryati D
Frank S, General Manager at Lai Po Heen, responded to this review

Dear Noorhayati M Thank you for sharing your positive review with us on Tripadvisor. It is awesome to receive your commendation and recommendation of our restaurants which I will share with my colleagues and it will certainly motive them further to continuously delight and satisfy our guests. I greatly value your patronage and look forward to be able to serve... More 

Travellers who viewed Lai Po Heen also viewed

Kuala Lumpur, Wilayah Persekutuan
 
Kuala Lumpur, Wilayah Persekutuan
Kuala Lumpur, Wilayah Persekutuan
 
Kuala Lumpur, Wilayah Persekutuan
Kuala Lumpur, Wilayah Persekutuan
 

Been to Lai Po Heen? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Chinese, Asian, Halal, Vegetarian Friendly
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Private Dining, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Validated Parking
Good for
Romantic, Groups, Special Occasion Dining, Business meetings, Child-friendly
Open Hours
Sunday
19:00 - 22:30
10:30 - 14:30
Monday
19:00 - 22:30
12:00 - 14:30
Tuesday
19:00 - 22:30
12:00 - 14:30
Wednesday
19:00 - 22:30
12:00 - 14:30
Thursday
19:00 - 22:30
12:00 - 14:30
Friday
19:00 - 22:30
12:00 - 14:30
Saturday
19:00 - 22:30
10:30 - 14:30
Location and Contact Information
  • Address: Mandarin Oriental, Kuala Lumpur, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2179 8885

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lai Po Heen and other visitors
2 questions
Ask a question
10 months ago
Kuala Lumpur, Malaysia
over a year ago

See all questions (2)

Questions? Get answers from Lai Po Heen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?