I can't even comment on the food because we didn't stay. I'd called to make a reservation at 13:30 for 3 people for 18:15, and wound up leaving a message on the restaurant's voice mail. We went to an afternoon concert, so I didn't have...a chance to call again until 17:30. In the mean time, no one had tried to return my call, so I wasn't completely surprised that they were already fully booked. I explained about the message I'd left and was told that a table should free up at 18:30.
Now, this restaurant is packed into one tiny room. As you walk inside, to your immediate left is a curtain that separates the dining area from the front door. At the end of this mini-corridor is the cash register / coat closet / entrance to the kitchen. Between this multi-function kiosk and the front door is a small table with three chairs. This, we were told, was our table. Partially walled off from the rest of the dining room and right in the spot where people congregate in order to give or retrieve a coat, wait to be seated, ask questions, etc.
When I explained this to the hostess, she tried every argument possible to convince me I was wrong: "closer to the music," "in full view of the dining room,". Basically, as happens when a place has bad customer service, telling me that this was not her fault and that we would have a perfectly lovely dinner, sitting wedged between the front door and the cash register.
I'm sorry, I can't help but give a couple of suggestions:
1. Check you answering machine and return customer calls.
2. Get rid of the table in the corridor and put in a bench. That is not a place to enjoy a meal (especially at your prices!). It is a waiting area.More