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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$3 - US$21
CUISINES
American, Bar, Barbecue, European, Grill
Special Diets
Vegetarian Friendly
View all details
meals, features, about
Reviews (266)
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Reviewed 10 November 2020 via mobile

The things are amazing, soft and delicious with BBQ sauce. The drinks are also good, we ask for two Fortunier Artesanal Brut cidres and there were OK! Great place to go with friends. If it's a birthday there is a 20% discount. Thanks!!

Date of visit: November 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Yana_Zukerr, Маркетинг at FRANK, responded to this reviewResponded 16 November 2020

Hello! Thanks for nice feedback. We are very pleased. We look forward to see you next time. Kind regards!

Reviewed 2 January 2020 via mobile

Don't advice visiting this place. Very bad service! Ordered chicken bbq cheese wings with fries, tacos with "beef" and tomato soup with prawns. Soup was something like hot tin chopped tomatoes with several prawns. It was the ONLY hot dish. Fries with oily dip were...so bad, even Mc makes them much better. Wings were warm without any taste, not even "cheesy" taste. Never take tacos there, they dont even know how to cook it!!!! You will hardly find any meat there, cold & non-crispy pita and meat, with some kind of radish salad. Kind of parody on original tacos!!! First was served one small portion of fries...and only after 7-10 minutes other dishes. Several times waiters were incorrectly serving dishes to other customers. Overall, it was the first and the last time we have visited this disgusting place!!!!More

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Яна Ц, Менеджер по связям с общественностью at FRANK, responded to this reviewResponded 10 January 2020

Hello! We’re sorry for visit, that did not impress you. Sorry for incorrect courses, it’s our fault. Food is always a matter of taste, lets deal with specifics: - Tomato Soup is made of tomatos, onions, celery and shrimps. It is easy dish with fresh...More

Reviewed 11 November 2019

The design of the place and the menus is great. Some of the cocktails on the menu looked really promising, but the service, burgers and cocktails turned out to be average.More

Date of visit: October 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Яна Ц, Менеджер по связям с общественностью at FRANK, responded to this reviewResponded 14 November 2019

Hello Nasuella! Thanks for the feedback! We are delighted to know that you liked our design and menus. Glad you like FRANK restaurant atmosphere. We are upset that the service and burgers did not gratify you. We will appreciate if you explain what was the...More

Reviewed 13 July 2019

I think this is a place specializing on ribs - and my friend was very happy with his combo of three differently flavored ribs. I had a burger, that was just all right, but nothing spectacular, hence my 3-star review. The ribs, though - I...think they're serious about them. They even provide disposable rubber gloves so that you can enjoy them fully without getting greasy up to your elbow. The decor and atmosphere is very cool, too, I enjoyed that.More

Date of visit: July 2019
Helpful?
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Frank_Ribs, Менеджер по связям с общественностью at FRANK, responded to this reviewResponded 22 July 2019

Hello Beatrix! Thanks for the feedback! We are a little bit upset that you marked us with only 3 stars review, but of cause we are delighted to know that you liked the atmosphere of our place. We hope you've had a pleasant stay in...More

Reviewed 26 June 2019 via mobile

Food was good- very inexpensive lunch option but service was just okay- our waiter seemed totally uninterested so not sure that we’d be back as there are so many options with great serviceMore

Date of visit: June 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Frank_Ribs, Менеджер по связям с общественностью at FRANK, responded to this reviewResponded 1 July 2019

Hello! Thanks for the feedback! We are little bit upset that you have such opinion. During lunches we have a lot of guests and our service ought to be quick but we try to pay attention to each guest. We'd like to invite you to...More

Reviewed 16 October 2018

Actually, I was engaged particularly by the post in Instagram informing that here you can get the famous Franс Underwood ribs. I booked a table, came and when a waiter offered me the menu I replied: I don't need it, just bring me the ribs...from House of cards Waiter: Is it your first time? We don't have the exact ribs, but it's several kinds in the menu Me: It's a small disappointment but still ok, I'm having beef ribs. Waiter: Actually, we don't have them So I had to choose pork ribs, which was fine, but not perfect. Personnel is friendly, the interior is cool, old school hip-hop as a music - cool choiceMore

Date of visit: October 2018
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Reviewed 17 July 2018 via mobile

We arrived at 23:30 and the kitchen was still open, we really enjoy our dinner here. The ribs were well cooked and the bbq sauce was no too tasty so you can taste the meat. Service very nice. Thanks!!

Date of visit: July 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 June 2018 via mobile

Great service, friendly people, delicius food. I love the russian berry juice. My friends ennoyed the ribs and went crazy wirh the beers. I highly recommend this place. The play the football match Colombia- Poloni. Great atmosphere!!!!!More

Date of visit: June 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Elena P, Guest Relations Manager at FRANK, responded to this reviewResponded 26 June 2018

Dear Lorena, thank you very much for taking your time to write about us. We are delighted to know that you liked the food and atmosphere. We hope you've had a pleasant stay in Saint-Petersburg and enjoyed the World cup games. If you are still...More

Reviewed 30 March 2018 via mobile

Very good food. If you want something with bbq sauce. Unfortunately, they advertise a bbq pulled pork sandwich as a Burger. As you can tell, I didn't quite get what I wanted when I got my order. As my last review stated, they have very...good ribs! however, a pulled pork bbq sandwich with applesauce falling out of it was a bit disappointing. Especially when you expect a BURGER as the dish is called Frankburger in the menu!More

Date of visit: March 2018
Helpful?
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Reviewed 15 February 2018 via mobile

Pros Place focused on meat, special treatment (green egg: if you know what is it, it impossible to resist to it), cheap, friendly service, stylish place, young environment Cons Actually service is not perfect but is fine with the place Definitely an awesome place where...is possible to eat amazing food (I suggest ribs and beer as traditional ones). Highly recommendedMore

Date of visit: February 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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FrancineC405
4 December 2017|
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Response from NikolaiSkill | Reviewed this property |
Salad near 5$ Pork ribs 8$ Steak 15$ Beer 5$
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Frequently Asked Questions about FRANK

Yes, FRANK offers takeaway services.

FRANK is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4