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RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Indian, Asian, Malaysian
Special Diets
Vegetarian Friendly, Vegan Options, Halal
Meals
Lunch, Dinner, Brunch, After-hours
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meals, features
Reviews (1,558)
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All reviews naan kailan butter chicken biryani mango penang georgetown
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Reviewed 2 weeks ago

Arrived around late afternoon for lunch, the place was crowded and hot even though they have fans blasting around. Food ratings: Mango Lassi (Really good) Teh (Average) Chicken Grill Biryani (Chicken could be softer and the dish was overall bit dry, but the nasi biryani...was among the best I've ever had) Butter Chicken (Good) Mixed Vegetables (Good) Prawn Biryani (Really good but pricey) Overall I'd say the food is very good albeit having controversial pricing. Service was nothing special and waiters take time to respond.More

Date of visit: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 October 2022

The restaurant was so full! We gave our orders, and were seated for half an hour. After that, we received news that there was no more food left. I'm still giving this location a 3 star because of the entire experience - a testament of...how much people really want to eat in Kapitan. We'll try it again, sooner or later. Hopefully to fill our bellies with actual food this time. The cuisine served looks delicious!More

Date of visit: October 2022
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 August 2022 via mobile

One of my favorite dish.. gonna try soon Located in the heart of Georgetown, this place offers variety of food at affordable price. It will be very pack, be there early during lunch hours. Friendly and helpful staffs...

Date of visit: August 2022
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Reviewed 14 June 2022 via mobile

I had been here many times and this time I went there after many years just to see if there's any improvement in their standard, but I was grossly mistaken and totally disappointed. The waiter didn't bother even if I had been sitting on the...table and looking around for someone to take orders. There were only a few people & most of the tables were empty. Finally I had to shout and wave to a waiter who accidentally looked at me and took my order. I waited & waited and waited and it was almost 45minutes that my simple order of 1 plain naan never arrived. Finally I had to ask the same waiter about my order and he waved to me to wait. Finally he brought the naan. When I touched it, it was cold! I was so cross that why this restaurant is so famous! First, they took so long to bring my order and then brought a cold naan!! I refused to accept it and asked him to give me a fresh naan. He reluctantly took it back and brought the other naan and to my utter disappointment, it was almost like unbaked. (See picture) I was so annoyed by this time that I just finished eating it as I was very hungry and decided to never to come back again at this lousy place. They never fail to disappoint. This restaurant is over rated and there's nothing special about it. They now have this stupid robot just to attract customers, but it is not going to improve the worst service standard and food quality! These gimmicks won't work!More

Date of visit: June 2022
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Reviewed 18 December 2021

I came here with my family last 2 weeks (with kids and senior citizen). At first, we were told that we can sit there (still vacant) but after few minutes at the table come another staff simply asked us to leave and find other table...which already full. None of them even bother to take order before that. This place used to be my favorite restaurant, but since then no more la.. very disappointed with the service and also rude staff.More

Date of visit: December 2021
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Reviewed 15 December 2021 via mobile

Located in the heart of Georgetown, this place offers variety of food at affordable price. It will be very pack, be there early during lunch hours. Friendly and helpful staffs.. The tandoori naan is tasty. Their briyani is also good.

Date of visit: October 2021
Helpful?11  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 November 2021

Food is not as good as it used to be. Ordered a naan cheese with hardly any cheese and tandoori was dry! Service was not great either, long wait only to be met with bad food that does not live up to the legacy of...Penang’s delicious cuisine.More

Date of visit: November 2021
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Reviewed 29 October 2021

Sat and waited too long, called waiter, nobody stopped to take order. After 15mins, one waiter came but still didnt take our order. We called others, again...nobody came. Restaurant was not that pack. Told the cashier that nobody came to order, he looked at us...and didnt utter a word as if we were invisible.More

Date of visit: October 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 September 2021 via mobile

Serve a rotten gravy(tapau at the premises) and I can't eat the whole mutton biryani as the gravy flooded the dish and smell bad.and can't complain either as the contact number is unavailable.

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 May 2021 via mobile

The food here is the best. It can get very busy, so best to get in early. The food is well priced and the portions are big. They have a large variety of food. The tandoori chicken is delicious. The staff are attentive and food...is delivered quickly. It's our favourite place to eat in Georgetown.More

Date of visit: December 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 April 2021 via mobile

I came here for iftar and ordered one tembikai laici juice And when i went to cashier i got shook looking at the receipt RM 25 just for a jug of TEMBIKAI LAICI. And even if the drink was good I’m fine for paying that...much but this was like having a jar of sky juice. If kapitan management is reading this, do improve on this. Thank youMore

Date of visit: April 2021
Helpful?
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Reviewed 16 April 2021 via mobile

Kapitan's chicken and mutton biryani is the best and my all time favorite. Some places they serve spicy biryani, but kapitan serve not really spicy ones and I feel the taste of herbs is great which I like. Their cheese naan is also another recommended...dish that others can try. Their service also not bad, foods don't come so late even on a busy day .More

Date of visit: April 2021
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Reviewed 13 March 2021

Very good food and nice service. Staff friendly, tasty so delicious, you should try the fresh juice. I highly recommand this rétaurant.

Date of visit: July 2020
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Reviewed 22 February 2021

I have eaten in all branches of Kapitan since 2007. I like their menu (which has a new food every time you want to test a new thing) . I loved their Chicken beryani, Butter Chicken Masala, Chicken Tikka and many others. They are not...too expensive too..More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 October 2020 via mobile

They served nice briyani. Not too spicy but yummy. It's a must everytime we travel to Penang. Kids loves their smoothies & naan too!

Date of visit: September 2020
Helpful?
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Questions & Answers
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christopherl952
1 January 2020|
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Response from Wingfield73 | Reviewed this property |
I agree!
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Ali A
17 January 2018|
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Response from Judoggy | Reviewed this property |
Ehhh?
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demalayboi
21 May 2016|
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Response from Wolfgangfaraway | Reviewed this property |
I can only say, that the food at the restaurant is excellent, I cannot read the question of Danial , but from Farah's translation, that he did not have a good experience, that is a pity, maybe he should go back another time... More
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RESTORAN KAPITAN, George Town - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Restoran Kapitan

Yes, Restoran Kapitan offers takeaway services.

Yes, Restoran Kapitan offers delivery services.

Restoran Kapitan is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3
  • Value: 4
  • Atmosphere: 3