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Reaching Out Tea House

Certificate of Excellence
€€ - €€€
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131 Tran Phu, Hoi An 84510, Vietnam
+84 90 521 65 53
Website
Today
08:30 - 20:30
Open now
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Hours:
Sun - Sat 08:30 - 20:30
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1,987 Reviews from our TripAdvisor Community

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Showing 1,585: English reviews
Leamington Spa, United Kingdom
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed yesterday NEW via mobile

How lovely to enter such a calm space full of beautiful gifts and no bargaining! You can also walk through the workshop

Helpful?
Thank Kathie j
Brisbane
Level Contributor
101 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

We loved this cafe, with delicious teas and coffees. This is an elegant and quiet little cafe an oasis in the heart of Hoi An helping disadvantaged Vietnamese!

Helpful?
1 Thank Jet_Oz
Bowral, Australia
Level Contributor
18 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

What a great spot to have peace & quiet away from the hectic streets of Hoi An as well as helping the people working in there who are Deaf. There are plenty choices of tea & coffee & all come beautifully presented.

Helpful?
1 Thank Holme B
Level Contributor
44 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Reaching Out is truly unique place where one can get an excellent pot of fresh teas plus get a chance to make a difference by helping the staff (they are deaf and mutes). The place also has a cute, unique system to communicate with the servers > they have small wooden signs in each table that have a message that... More 

Helpful?
1 Thank Miguel R
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Hello Miguel Thank you for visiting and reviewing both our tea house and our arts and crafts shop. Repeat customers are a strength and your return says much about how you enjoyed your visits with us. More 

Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

The most lovely experience in Vietnam, and perhaps of all of my travels over the last 5 months. The tea is fantastic, but this is more than a tea shop! It's a way for Vietnamese with speech and hearing disabilities to earn a living, and they have everything in place to make communication easy and efficient. They encourage people inside... More 

Helpful?
1 Thank brittney c
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Gush away Brittney....we love it!! Every time we get a review wherein the customer has really understood the essence of our teahouse we are tickled. Thanks! More 

Kuala Lumpur, Malaysia
Level Contributor
48 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We found out about this place from Instagram and decided to give it a try! What we didn't know was the employees of the tea house are speech and hearing impaired. Love the idea of providing the people with disabilities a normal everyday job opportunity :) We ordered the tea tasting set and we loved how it was presented and... More 

Helpful?
1 Thank CheowDubbelboer
jothvn, Volunteer at Reaching Out Tea House, responded to this review

The tea and coffee tasting sets are really the best way to experience all of our flavours and aromas. We take great care to serve in the traditional Vietnamese fashion and part of the experience is the tea ware made in our Arts and Crafts Shop. Thank you for your review. More 

Bengaluru, India
Level Contributor
168 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Our memory of 'Reaching Out' is a quiet evening with unique flavors of tea that whisk one away into a magical world, while watching life pass by on the lantern-lit street outside through a large wooden window and listening to the rain gently falling onto the roof of this ancestral home that is now a tea house. The attention to... More 

Helpful?
Thank nam_gypseagal
jothvn, Volunteer at Reaching Out Tea House, responded to this review

When we read a review such as yours, we are rewarded once again for all of our efforts in designing and operating this silent, peaceful place. Your words confirm for us that indeed there are people who appreciate simple yet elegant pleasures More 

Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

Peaceful spot to relax in the heart of Hoi An. Staff are all very friendly. The tea is wonderful and served in beautiful teapots. Visited here twice and would love to go back!

Helpful?
Thank Erin M
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Hello Erin. Repeat customers are a strength for our social enterprise. Thank you for your support. We are so happy that you are enjoying yourself in our tea house. More 

Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We enjoyed our coffee with the friendly and attentive staff though we were annoyed with other customers phones going off when we visited when it's supposed to be a quiet tranquil place. We would recommend a visit.

Helpful?
Thank Rich S
jothvn, Volunteer at Reaching Out Tea House, responded to this review

So sorry that other customers' phones disturbed you while you were enjoying your coffee. Sometimes our staff is unable to sense that phones are ringing...but when they do they are not shy about gentle reminders to respect the silence. More 

Donnybrook, Australia
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

The Teahouse experience was really good! Recommend the coffee tasting and tea tasting - beautiful staff, relaxed setting and lovely handmade biscuits.

Helpful?
Thank Tony B
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Hello Tony Thank you for recommending the tea and coffee tasting flights. We agree this is the best way to experience all of the flavours and aromas of our locally grown and processed​ leaves and beans. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    5 of 5 bubbles
Average prices
US$2 - US$5
Cuisine
Cafe
Meals
After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
Special Occasion Dining, Local cuisine, Romantic, Cheap Eats, View, Child-friendly
Open Hours
Sunday
08:30 - 20:30
Monday
08:30 - 20:30
Tuesday
08:30 - 20:30
Wednesday
08:30 - 20:30
Thursday
08:30 - 20:30
Friday
08:30 - 20:30
Saturday
08:30 - 20:30
Location and Contact Information
  • Address: 131 Tran Phu, Hoi An 84510, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
Description
The Reaching Out Teahouse, a second location for our social enterprise, was created because we wanted to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is hand crafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. In addition to ceramics, we feature embroidered tablecloths and unique accessories. Fair trade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback and good reports encourage others to find their way to our shop to enjoy the silence.

Questions & Answers

Questions? Get answers from Reaching Out Tea House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?