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Johnny Rockets

1 Crossgates Mall Rd, Albany, NY 12203-5368
+1 518-862-0200
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  • Excellent15%
  • Very good30%
  • Average34%
  • Poor6%
  • Terrible15%
29 Jan 2018
“Fantastic service, sub par food”
11 Nov 2017
“So so”
Open Now
11:00 - 21:30 Hours
American, Fast food
1 Crossgates Mall Rd, Albany, NY 12203-5368
All Details
Write a ReviewReviews (33)
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1 - 10 of 30 reviews

Reviewed 30 January 2018

This review is for The Johnny Rockets that recent opened at The Times Union Center. Let me say that both of the bartenders were ambition and smiled and the manger seemed like a very decent guy. However basically the only difference here than the old...More

Thank John B
Reviewed 11 November 2017

Went on a cruise last year, Johnny Rockets on the top deck. This one did not live up tp my expectations from the cruise, maybe it was just me. The burgers were ok and the fries were ok, even the vanilla malt was ok, just...More

Thank Billy G
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Reviewed 2 October 2017 via mobile

We were visiting from Montreal and stopped in at crossgates for some shopping. We have always had a good experience at Johnny Rockets and this time was no different. My husband and I ordered 1 hamburger and an appetizer and mentioned we would be sharing....More

Thank Cinziaxox
Reviewed 1 October 2017 via mobile

Food horrible burnt.. waitress nice but go some place else..... Food took forever... Can't believe when we told waitress all I got when we showed her, we got oh, we have a new cook...

Thank John O
Reviewed 16 May 2017

Always a pleasure to have lunch here. The atmosphere, the tables and counters and the garb of the waitresses bring back memories of yesteryear. The food is top notch and always delicious and staff is friendly and attentive.

Thank David256
Reviewed 16 March 2017

Typical experience and food. Service was good, and fast. Maybe too fast. Ordered 2 burgers and fries. One was excellent, the other seemed undercooked. I am very sensitive to undercooked burgers/meat so perhaps it was just a tad under, but I would keep a close...More

Thank jonah j
Reviewed 13 March 2017 via mobile

I love this place!! Great food..great atmosphere..unlimited fries with certain meals..I go here all the time..great for families..kids love it..Rt 66 with unlimited fries..the best!'

Thank Richard M
Reviewed 18 November 2016

Right across from the movie theater inside Crossgates near Macys. Same as all other Johnny Rockets so no surprises here. The first burger came under-cooked. Strange since they never offer a temperature - only well done. So they took it back and re-cooked it. If...More

1  Thank Jane T
Reviewed 21 August 2016

We love Johnny Rockets for some good ole American food. Its located inside the Crossgates Mall near Dicks Sporting Goods entrance. Shakes for everyone, burgers and chili cheese dogs. Mostly get in there quick unless it's a weekend with people trying to catch dinner before...More

Thank Linda147
Reviewed 13 August 2016 via mobile

We usually have a great visit each time we swing by, the service is predictable and the food is consistent. We enjoy the shakes and burgers everytime.

Thank Joe K
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Takeout
Good for
Child-friendly, Kids
Open Hours
11:00 - 18:00
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
Location and Contact Information
  • Address: 1 Crossgates Mall Rd, Albany, NY 12203-5368
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-862-0200
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