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Champs Bar & Grill Shangri-La Hotel Shenzhen

46
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Ratings and reviews

Certificate of Excellence2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
Champs Bar and Grill is a typical American neighbourhood sports bar and restaurant, and provides great quality comfort food and a grand selection of local and imported beers, selected wines, oversized cocktails and so on. A special Happy Hour is also available at night.Champs Bar and Grill not only provides genuine and high-quality food, but also value and a friendly, casual service while you sit back and catch the latest game on our big screen. The theme of the outlet evolves around popular sports.The Champs interior revolves around popular sports like basketball, football, tennis, golf and, to a lesser extent, baseball and American football. Old time favourites, oldies and international pop are played as background music. There is also a pool and billiard table, and a dart board.
PRICE RANGE
US$25-US$80
Meals
Dinner, Lunch, After-hours, Drinks
CUISINES
Bar, Pub, American
FEATURES
Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Reservations
Reviews (88)
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15
4
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LanguageEnglish
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15
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0
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All reviews burger pool table bar manager american bar beer was cold western restaurant lexi china craving
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1 - 10 of 66 reviews
Reviewed 5 November 2018 via mobile

We have been here over a week and we love Charles and his service. Benjamin has been amazing as mentioned in my friends previous reviews but Charles has been so welcoming and friendly. Thank you Charles Callum, Natalia and SarahMore

Date of visit: November 2018
Thank Natashova
George B, General Manager at Champs Bar & Grill Shangri-La Hotel Shenzhen, responded to this reviewResponded 8 November 2018

Dear Natashova, Thank you for choosing to stay with us, and dining at Champs Bar. We are glad to learn that you were impressed by Charles and Benjamin, our friendly and polite colleagues, rest assured this has been shared with them. We look forward to...More

Reviewed 28 October 2018 via mobile

Second visit to Shangri-La and champs. Here for 12 days Benjamin does an amazing job as did Lexi. Looking forward to my next 12 days on their capable hands. Thanks again Benjamin see you again tomorrow! CallumMore

Date of visit: October 2018
Thank Callum H
George B, General Manager at Champs Bar & Grill Shangri-La Hotel Shenzhen, responded to this reviewResponded 6 November 2018

Dear Callum H, Thank you for choosing to dine at Champs Bar, and sharing your positive review on TripAdvisor. We are happy to know that you enjoyed your stay with us. Your kind words regarding our helpful colleague-Benjamin is appreciated. We look forward to welcoming...More

Reviewed 2 July 2018

I often visit China and have stayed at the Shangri-La many time. Champs bar and grill offer western as well as more local fayre, portions are as you'd expect for an American style eatery, massive! However the difference here is made by Lexi and her...More

Date of visit: May 2018
Thank stevo-spender
George B, General Manager at Champs Bar & Grill Shangri-La Hotel Shenzhen, responded to this reviewResponded 15 October 2018

Dear stevo-spender, Thank you for choosing to dine at Champs Bar, and sharing your positive review on TripAdvisor. We are happy to know that you like the food and service here. And the other comment has been recorded and shared with the team for improvement....More

Reviewed 18 June 2018

Nine of us went for a meal in Champs at the Shangri La Hotel. The portions are very big. The prices are similar to Western Hotel prices but not reflective of Shenzhen prices as a whole. The food was good. There was live music playing....More

Date of visit: April 2018
Thank BOXtheFOX
George B, General Manager at Champs Bar & Grill Shangri-La Hotel Shenzhen, responded to this reviewResponded 20 June 2018

Dear BOXtheFOX, Thank you for choosing to dine at Champs Bar, and sharing your positive review on TripAdvisor. We are happy to know that you like the food and service here. And the other comment has been recorded and shared with the team for improvement....More

Reviewed 6 June 2018 via mobile

Work in Shenzhen 3 times a year for the last 3 years. We always are delighted to say at the Shangri-La. we end our days work in the champs bar for our evening meal and a few drinks. I have to say that the staff...More

Date of visit: June 2018
Thank Sarahbuchsmith
George B, General Manager at Champs Bar & Grill Shangri-La Hotel Shenzhen, responded to this reviewResponded 7 June 2018

Dear Sarahbuchsmith, Thank you for choosing to stay with us, and dining at Champs Bar. We are glad to learn that you were impressed by Lexi, the Bar manager, our friendly and polite colleagues, rest assured this has been shared with her. We look forward...More

Reviewed 19 April 2018

If you're craving some regular food, head into Champs. The menu is TexMex and burgers. The burgers are great and the quesadillas were really good too. There is a pool table there to help while away the timeMore

Date of visit: April 2018
Thank teambecca
George B, General Manager at Champs Bar & Grill Shangri-La Hotel Shenzhen, responded to this reviewResponded 25 April 2018

Dear teambecca, Thank you for choosing to dine at Champs Bar, and sharing your positive comment with us on TripAdvisor. We are glad to know that the burgers and menu from the restaurant, and pool table impressed you. We look forward to welcoming you again...More

Reviewed 8 October 2017

...(if you are a guest of the Shangri-La Hotel) otherwise it seemed a little expensive for beer and very much lacking in atmosphere. To be fair, we were probably there a little early and it did look like there would be live music a bit...More

Date of visit: October 2017
Thank TheOExpress
George B, General Manager at Champs Bar & Grill Shangri-La Hotel Shenzhen, responded to this reviewResponded 31 October 2017

Dear TheOExpress, Thank you for choosing to reside with us at Shangri-La Hotel, Shenzhen, and sharing the comment on TripAdvisor. We are glad to learn that our food and the theme of Champs Bar were impressed you. We look forward to serving you again in...More

Reviewed 7 July 2017 via mobile

Just arrived in Shenzhen. Needed to eat desperately. Found the perfect western restaurant. Burger was great as well as on a Friday they have live entertainment. A must in ShenzhenMore

Date of visit: July 2017
Thank AlanMendy
George B, General Manager at Champs Bar & Grill Shangri-La Hotel Shenzhen, responded to this reviewResponded 10 July 2017

Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing the positive review with us. We are glad to learn that you had a nice experience in our hotel with the western food. We look forward to welcoming you again soon....More

Reviewed 26 June 2017

Cool American style bar with fabulous steak. its worth trying if you are looking for the real steak.

Date of visit: June 2017
Thank 532mithilad
George B, General Manager at Champs Bar & Grill Shangri-La Hotel Shenzhen, responded to this reviewResponded 27 June 2017

Dear Mithila D, Thank you for dining at Champs Bar and sharing the positive review with us. We are glad to learn that you were impressed by our steaks. We look forward to welcoming you again in the future. Yours Sincerely, George Baird General Manager

Reviewed 16 June 2017

I came in the off chance AFL was playing or they could get it on. They could not, but I'm not surprised. They did put on the French Open on a TV for me, that's fine. I decided on one of the burgers based on...More

Date of visit: May 2017
Thank Matt B
George B, General Manager at Champs Bar & Grill Shangri-La Hotel Shenzhen, responded to this reviewResponded 19 June 2017

Dear Matt B, Thank you for dining at Champs Bar, and sharing your valuable review with us. We are happy to know that you were impressed by our service from our colleagues and the cold beer. Your other comment has been recorded and shared with...More

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