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Shang Palace Shangri-La Hotel Shenzhen

€€ - €€€Chinese, Asian
East Side, Railway Station, 1002 Jianshe Road, Shenzhen, China
+86 755 8233 0888
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Overview
  • Excellent49%
  • Very good36%
  • Average9%
  • Poor6%
  • Terrible0%
Travellers talk about
“dim sum” (16 reviews)
“dumplings” (2 reviews)
“fries” (2 reviews)
Restaurant Hours
CUISINES
Chinese, Asian
PRICE
€€ - €€€
RATINGS
Food
Service
Value
Atmosphere
LOCATION
East Side, Railway Station, 1002 Jianshe Road, Shenzhen, China
All Details
Write a ReviewReviews (122)
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1 - 10 of 71 reviews

Reviewed 29 July 2018 via mobile

I'm used to Dim Sum being a boisterous experience, but this was a more refined version. Large cloth napkins and lovely table setting set the tone. A good variety of dumplings and other Dim Sum favs, but less selection than is typical.More

Thank Wendy S
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 4 days ago

Dear Wendy S, Thank you for choosing to dine at Shang Palace, and sharing your great dining experience with us on TripAdvisor. We are glad to know that our variety of dumplings and Dim Sum dishes impressed you. We look forward to welcoming you again...More

Reviewed 22 April 2018

The Shang Palace lived up to its great reputation for good Cantonese food. It is reasonable priced for comparable ambiance and quality of food. The roast meal is a must. I also tried a fried standing fish that is superb rich in taste too. Definitely...More

Thank jonascn
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 25 April 2018

Dear JonasCN, Thank you for choosing to dine at Shang Palace, and sharing your great dining experience with us on TripAdvisor. We are glad to know that our Cantonese food and reasonable pricing were impressed you. We look forward to welcoming you again in the...More

Reviewed 19 April 2018

Really great dishes prepared by a very talented crew of chefs. This is classic Chinese cuisine prepared in a modern way. Excellent flavours and service that is expected from the Shangrila. This restaurant should be on your list whether you are staying at the hotel...More

Thank teambecca
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 25 April 2018

Dear teambecca, Thank you for choosing to dine at Shang Palace, and sharing your nice experience with us on TripAdvisor. We are happy to learn that you were impressed on our classic Chinese cuisine prepared by our talented Chinese Executive Chef, Eddie Leong. We look...More

Reviewed 22 February 2018

I've eaten here more than a dozen times and it's always a treat. Huge dim sum selection. I love that you can have it as all-you-can-eat dim sum and start from 11am until 3pm if your heart desires. Heavenly start to a day trip in...More

Thank Betty C
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 13 March 2018

Dear Guest, Thank you for residing at Shangri-La Hotel, Shenzhen and sharing your positive review with us. We are glad to learn that our amazing dim sum delighted you. We look forward to welcoming you on your next trip to Shenzhen. Yours Sincerely, George Baird...More

Reviewed 3 January 2018 via mobile

Came to Shang Palace for their weekend dimsum buffet. Very good value for money. The service was a little slow hence the food was a slightly on the lukewarm side by the time it got to our table.More

Thank Bryanng1
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 8 January 2018

Dear Guest, Thank you for residing at Shangri-La Hotel, Shenzhen and sharing your positive feedback with us. We are glad to learn that food in our Shang Palace delighted you. Your other comment has been noted and shared with the team. We look forward to...More

Reviewed 9 May 2017 via mobile

A great restaurant inside the Shangri la hotel. Helpful staff and wonderful food especially the Peking duck. The air conditioner is very cold so suggest you wear a jacket. Every time I go there, I'm cold. Worth the price, food is good. .More

1  Thank AnnieMack21
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 10 May 2017

Dear Grannymac1, Thank you for dinning at Shang Palace and sharing your positive review with us. We are pleased to know that our Peking duck and helpful colleagues at Shang Palace delighted you. Your other comments have been recorded and shared with the team for...More

Reviewed 26 March 2017

Was here as part of a tour group. The food was very delicious and there was so much! Plenty for everybody. The setting was very nice and clean. If I ever went to Shenzhen again I would definitely eat here.More

Thank Tamara K
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 28 March 2017

Dear Tamara K, Thank you for dinning at Shang Palace and sharing your feedback with us. We are pleased to know that our delicious food and nice and clean setting at Shang Palace delighted you. We look forward to seeing you again in the future....More

Reviewed 30 October 2016

We stopped here as part of an organised tour where luch was included, so I have no idea of the actual cost, but they served us a fantastic meal of assorted dim sum with vegetables, noodles and rice dishes. The service for drinks was a...More

1  Thank lyzzydee
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 27 March 2017

Dear lyzzydee, Thank you for choosing to dine at Shang Palace and sharing your positive feedback with us. We are pleased to know that you had a fantastic meal of assorted dim sum at Shang Palace, and your comment on the service has been well...More

Reviewed 23 September 2016 via mobile

This place serves classic cantonese with shangrila reliability. It is same here as in HK, Philippines, Malaysia ..........but it is good. Their lunch dim sum is good value.More

Thank Lankylee
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 26 September 2016

Dear Lankylee, Thank you for choosing to dine at Shang Palace and for sharing your positive review with us on TripAdvisor. We are glad to know that our Cantonese cuisine specifically, our Dim Sum delighted you. We look forward to welcoming you back again! Yours...More

Reviewed 21 September 2016 via mobile

We went there expecting a nice Chinese diner and were a bit disappointed by the quality of the food. Service was ok. Really nothing special...More

Thank AHR10552
George B, General Manager at Shang Palace Shangri-La Hotel Shenzhen, responded to this reviewResponded 26 September 2016

Dear AHR10552, Thank you for choosing to dine at Shang Palace and taking the time to provide us with your valuable feedback. It is important that we do receive feedback from dedicated customers such as yourself, and for the further improving, we would like to...More

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Ask a question
Questions & Answers
Nick V
19 March 2017|
AnswerShow all 2 answers
Response from George B | Property representative |
Dear Nick, Thank you for your question. We offer a vegetarian menus at Coffee Garden and Champs Bar. Yours Sincerely, George Baird General Manager
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$24 - US$79
Cuisine
Meals
Lunch, Dinner, Brunch, Breakfast
Restaurant features
Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Validated Parking
Good for
Child-friendly, Groups, Kids, Business meetings, Local cuisine
Location and Contact Information
  • Address: East Side, Railway Station, 1002 Jianshe Road, Shenzhen, China
  • Location: Asia  >  China  >  Guangdong  >  Shenzhen>  > Luohu Port
  • Neighbourhood: Luohu Port
  • Phone Number: +86 755 8233 0888
  • E-mail
Description
The food is mainly Cantonese cuisine with elements of Huaiyang cold dishes and the subtle influence of Sichuan and Chiu Chow cuisine. The menu highlights Shang Palace’s signature delicacies, which include Crispy Pork Flamed with Chinese Rose Wine, and Sliced Roasted Duck with Mango and Cucumber wrapped in Pancake.Shang Palace features eight private dining rooms and one semi-private room. The semi-private circular room is located in the middle of the entrance hall and two private rooms are nearby. The remaining six private rooms are at the rear of the restaurant and are complete with their own washroom, portable LCD and other facilities such as minibar, wardrobe, sofa seating and karaoke system.
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