We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
3785 Washtenaw Avenue, Ann Arbor, MI
+1 734-973-6201
More Info
Add Photo Write a Review

10 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 10: English reviews
charlotte, nc
Level Contributor
316 reviews
165 restaurant reviews
common_n_restaurant_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed 19 July 2016

If you have never been to a Potbelly's...know you can get good food fast. There are plenty of sandwich options....three different sizes to choose from, and multiple bread options. In turn, you can customize your sandwich with available toppings. Soups and sides vary too, so you can visit and have a different meal each time you visit. A great plus... More 

Thank carolinasunshine13
Lake Mary, Florida
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 23 May 2016

Went back twice during my week in Ann Arbor. Healthy salads, delicious sandwiches. Casual environment with live music midday.

Thank Deborah B
Clarkston, Michigan
Level Contributor
612 reviews
443 restaurant reviews
common_n_restaurant_reviews_1bd8 207 helpful votes
3 of 5 bubbles Reviewed 6 November 2015

Stopped in for lunch and ordered the Mediterranean Salad, Soup of the Day and a Fruit Smoothie. The soup was from a can. It was not very good. The salad was OK but nothing special. The Smoothie was really good. I did enjoy that. Service was friendly and nice. They had a young man playing guitar and singing. He was... More 

Thank JeffreyTravel
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 7 September 2015 via mobile

I called to see if they are open today, since it's Labor Day. Someone answered the phone in a very hyper, happy way, she said they are open until 11 pm. My husband went there to order our dinner (family of 5) and the 2 people that were working there said they are closed and laughed in his face. I... More 

Thank amylynnberg
Ann Arbor, Michigan
Level Contributor
71 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 19 August 2014

I am a Potbelly Fan since..the beginnings.Until today, when I tried for the first time the roast beef and it was nothing like what a roast must look like if fresh.Not pink, not juicy,nor texture or flavor to it.NONE!!Dead meat like in any food chain deli window.Preservative and sodium packed. Why? What happened with quality food? Will not try this... More 

Thank boemiana
Lexington, Kentucky
Level Contributor
5 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 30 July 2013

My first time ever eating or seeing a Potbelly Sandwich Works and I will return whenever I see one, there isn't on in my cite of Lexington, KY............................

Thank Ronda B
Cincinnati, Ohio
Level Contributor
65 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 6 November 2012

I love Potbelly sandwiches. I usually get the chicken salad on wheat and a milk shake. I love the little cookies they put on the shake straw. Yes, I am easy to please. I like this place for take out, they also have good chips and a good beverage selection. The line moves fast at all three AA locations I've... More 

Thank Dana A
Level Contributor
63 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 7 October 2012 via mobile

GREAT sandwich. My wife and I stopped here for some grub out of curiosity and boredom of Subway. Glad we did! I had a sub on whole wheat bread called "The Wreck" that was a mess of pork products and fresh toppings. Too tasty. Wife got a meditteranean sub with chicken added for $1extra. Also excellent. They make their own... More 

Thank Logan C
Ann Arbor, Michigan
Level Contributor
50 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 4 July 2012

For a casual lunch break, it's the best! They have a wide variety of sandwich choices and sides. There is also outside seating during the Spring-Fall season.

Thank Lynn J
Ann Arbor, Michigan
Level Contributor
72 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 28 February 2009

Great sandwiches and cookies!

Thank eobri

Travellers who viewed Potbelly Sandwich Works also viewed


Been to Potbelly Sandwich Works? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    2.5 of 5 bubbles
Average prices
US$5 - US$10
Italian, American, Delicatessen, Vegetarian Friendly
Restaurant features
Delivery, Takeout
Good for
Location and Contact Information
  • Address: 3785 Washtenaw Avenue, Ann Arbor, MI
  • Location: United States  >  Michigan (MI)  >  Ann Arbor
  • Phone Number: +1 734-973-6201

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?