If dignity and respect were on their menu that day, there wasn't an ounce brewed for my tolerance level. The employees were very rude and dishonorable, leaving a taste in my mouth worse than the coffee, my discerning pallet has ever experienced!!!
If dignity and respect were on their menu that day, there wasn't an ounce brewed for my tolerance level. The employees were very rude and dishonorable, leaving a taste in my mouth worse than the coffee, my discerning pallet has ever experienced!!!
Takes days to call back if you have an issue. I've spent $200 on coffee with getting my free bag, but nobody calls back to fix issue, even after a recent $70 order.
This is a great place to stop and get a cup of coffee-to-go, or sit next to the fireplace and enjoy it. A few students were there with their computers, drinking coffee, working on their papers. Others meet there for social meetings or school collaborative...groups, mom groups, or job interviews. I typically stop-in to get takeout coffee and I am always greeted with a smile.More
This is a nice shop. Bigger than most Biggby Shops. Lots of tables two conversion areas next to a fireplace. They could use a small coffee table between the leather chairs though. I had to put my coffee on the floor while I typed this....Coffee was excellent but it was busy. The store is right next to GVSU campus, lots of students. The staff quickly prepared all the drinks and I moved through the line quickly. They have good wifi but no drive through.More
Clean facility, quick service and good consistency in service. We have been going there for several years and while my husband likes the coffee I enjoy the tea and hot chocolate.
I like the buy one get one free day on Wednesdays and enjoy stopping in there on my way to work for the "regular"
My wife and I enjoy going to Biggby's on Saturday mornings and on occasional weekday evenings to relax, talk, and enjoy great coffee and coffee-based drinks. While we're there, or at almost any of this fast-growing chain's locations, we usually find a group of students...using Biggby's free WiFi to study while enjoying a cup of good coffee. Biggby's has traditional tables, but also offers a comfortable seating area with a fireplace, a cool-weather retreat where you can warm up on both the inside and outside. In warmer weather, outdoor cafe-style seating is also available. Prices are reasonable, quality is good, and the service is friendly, quick and accurate.More
I love their coffee and the staff here is so friendly. I love the drive-through as well. Some places you wait a while, but they are great!
This Biggby has an especially friendly staff, they handle a busy crown really well; even when some customers are horribly impatient.
A little pricey but the drinks are wonderful and the staff is always nice. Watch out for coupons because when they are out, they are wonderful. Sometimes you can get a tall drink for 99 cents. Their drinks are filled with sugar( but delicious) so...if you are a health-nut, get a sugar free drink or just get plain coffee.More
Biggby's coffee beans are really delicious, so try a regular cup of coffee once in a while! Tip: If you are going to order the fancy coffee drinks, look for the BOGO coupons -- they come often in emails and in local flyers! Delicious coffee,...always perfect!More
They are friendly and have everything you would expect from a coffee shop. Nice selection of everything without being too pricey. Service has always been friendly.