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The Agency

#199 of 8,726 Restaurants in Dubai
Certificate of Excellence
€€ - €€€
Bar, Wine Bar, European, Pub
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Souk Madinat Jumeirah Umm Suqeim Rd | Jumeirah Beach Road, Dubai 75157, United Arab Emirates
+971 4 432 3232
Website
Today
12:00 - 02:00
Open now
All hours
Hours:
Thu 12:00 - 02:00
Fri 16:00 - 02:00
Sat - Wed 12:00 - 01:00
More Info
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215 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
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  • More
Showing 198: English reviews
Dubai, United Arab Emirates
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

The Agency is located in a very convenient place, Madinat Jumeirah has many attractions and easily accessible, The Agency is a good place for business drinks, it's not very busy usually during the weekdays, and it get's quiet at the weekend after 11 pm.

Helpful?
Thank AliShahin
Aberdeen, United Kingdom
Level Contributor
251 reviews
148 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Overlooking the canal , this is a great place for a drink or a meal. Excellent menu and wine list. Staff were very attentive too

Helpful?
Thank Tony D
Dubai, United Arab Emirates
Level Contributor
106 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 1 November 2016

The place is good for a bottle of wine in the afternoon. Can get too noisy around 6-7pm on weekends. The happy hour offers a great value on a nice selection of wines.

Helpful?
Thank Alex h
Level Contributor
31 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 21 October 2016 via mobile

We had a nice gathering. The atmosphere was great, the weather was super nice, the staff was so attentive and the snacks were delicious. I think it's one of those few places that you still can smoke in.

Helpful?
Thank hona_tokyo
Jodie O, Manager at The Agency, responded to this review

Dear Hona_Tokyo, Thank you for your positive review about The Agency on Trip Advisor. I am glad to see you enjoyed the atmosphere, products and service. Looking forward to hosting you again soon! Best regards, Sebastian Dinescu More 

Constantia
Level Contributor
11 reviews
6 restaurant reviews
4 of 5 bubbles Reviewed 15 September 2016 via mobile

Beautiful place and service the staff are honest as it was busy they advise on the best seating options and they try to accomodate all. The service is pretty quick and efficient. The music in the background. its too loud because of people conversations. I wouldnt be there for a date as you compete to hear each other. Great wine... More 

Helpful?
Thank Tafadzwa K
Dubai, United Arab Emirates
1 review
5 of 5 bubbles Reviewed 28 August 2016

Only recently tried your bar, happy hour is excellent value and the use of entertainer vouchers on bar food, makes this a great affordable night, thank you

Review collected in partnership with The Entertainer

Helpful?
Thank lmc252016
Dubai, United Arab Emirates
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 8 August 2016

Poor bar tender expertise preparing Aperol Spritz with no corresponding price indicated into the menu resulting into overcharge bill of 390 dhs for only 4 ridiculous small glasses of Aperol spritz even missing the proper amount of sparkling proseco. No explanation or understanding from the management of the place.

Helpful?
1 Thank joedubai2016
Muggio, Italy
Level Contributor
29 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 July 2016

Nice local bar locate in one of the larger Dubai hotels complex . Nice to stop for a drink and sigarette or sigar after dinner

Helpful?
Thank Marco R
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 June 2016

Great Wine and Atmosphere our server Aileen Alonzo made our night, making us feel well settled and looked after.

Helpful?
1 Thank Conor O
Jodie O, General Manager at The Agency, responded to this review

Dear Conor O, Many thanks for taking the time to write us a review, Were delighted you enjoyed our Wine selections and that Aileen looked after you and your guests. We look forward to welcoming you back again in the near future. Many Thanks Jodie O'Meara General Manager More 

Dubai, United Arab Emirates
1 review
5 of 5 bubbles Reviewed 26 May 2016

We love going down to The Agency for Wine Wednesdays! Great deals for happy hour and amazing views of the Madinat and The Burj Al Arab! The staff are great and very friendly always topping up your wine glass. Excellent service from the lovely Aileen! We'll see you next Wednesday!

Helpful?
Thank lindsaymacbain
Jodie O, General Manager at The Agency, responded to this review

Hi Lindsay, Many thanks for taking the time to write us a review. We are delighted to hear you had a Great experience with us and that the team and Aileen looked after you and delivered the great service/experience that we pride ourselves with here at The Agency. We look forward to welcoming you back next week. Many Thanks Jodie... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$10 - US$30
Cuisine
Bar, Wine Bar, European, Pub
Meals
Lunch, Dinner, After-hours, Drinks
Restaurant features
Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Highchairs Available
Good for
Bar Scene, Groups, Special Occasion Dining, Business meetings, View
Open Hours
Sunday
12:00 - 01:00
Monday
12:00 - 01:00
Tuesday
12:00 - 01:00
Wednesday
12:00 - 01:00
Thursday
12:00 - 02:00
Friday
16:00 - 02:00
Saturday
12:00 - 01:00
Location and Contact Information
  • Address: Souk Madinat Jumeirah Umm Suqeim Rd | Jumeirah Beach Road, Dubai 75157, United Arab Emirates
  • Location: Middle East  >  United Arab Emirates  >  Emirate of Dubai  >  Dubai
  • Phone Number: +971 4 432 3232
Description
Since it opened The Agency quickly became synonymous with refined good taste. Here, our fine wines - selected from vintners around the world - are served by the glass or by the bottle. HAPPY HOUR: Saturday - Thursday. 17:00 - 20:00. Selected wines for AED 20 per glass and AED 100 per bottle. CHAMPAGNE FRIDAY: Friday 16:00 - 20:00. Selected wines for AED 20 per glass and AED 100 per bottle & fine Champagne with 50% discount.

Questions & Answers

Questions? Get answers from The Agency staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?