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Factory Steak & Lobster

Certificate of Excellence
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Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua, Nicaragua
+505 2276 8989
11:00 - 16:00
Open now
See all hours
Mon - Thu 11:00 - 16:00
Fri - Sat 11:00 - 21:00
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207 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 January 2017

Just the right place for a good dinner. Nothing extraordinary, but it is a nice and quiet place to have dinner. I had a business dinner. The service is good. The steaks sizes are a little too big, but if you like a nice sized steak, this might be the place for you.

Thank Peter J
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Peter J Definitely, Factory Steak and Lobster inside InterContinental Hotel is a perfect place for meat and seafood lovers. Where you can have an important lunch meeting or enjoy with good company. Will be an honor to serve you. Yours. More 

Level Contributor
19 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 January 2017 via mobile

A friend of mine invited me to this restaurant. I've never paid attention to it because it was inside of one of the best hotels in Managua. I usually don't go to restaurants in hotels, only one I can recomend is the one inside the Baston Palmer in Chicago. Well that's until I ate in this one. I'll recommend to... More 

Thank Ernesto M
Level Contributor
134 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed 7 January 2017

We were invited for a birthday party and the special menu included Medaillones de Res with a mushroom sauce. In my mind I envisaged three or four medallions of beef in a liquid mushroom sauce and was looking forward to it after eating a sort of salad with very commercial tomatoes and a white cheese in a congealed balsamic sauce.... More 

Thank chefgeraldManagua
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear chefgeraldManagua I appreciate that you took time to let us details about your experience at Factory Steak and Lobster. Actually, it has been taken into consideration to avoid more mistakes at service. I apologize for the bad moments you had. I promise next time won´t happen Yours. More 

Level Contributor
46 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 4 January 2017 via mobile

Been a few times. Sometimes the food is good and others not so good. Inconsistent is the best description. Expect to wait quite a while for your food regardless of how busy it is. Go to Don Candido behind the hotel for a 5 star dinner. Hotel really has no good restaurants out of the three they have.

Thank Eliminate M
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Eliminate M Thank you very for coming many times to Factory Steak and Lobster and take your time to let us this comment. It´s very important to know because it helps us in the continuous improvement. Please let me know when you come next time to offer you something to exceed your expectations. Always in an honor to satisfied... More 

London, United Kingdom
Level Contributor
209 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 146 helpful votes
5 of 5 bubbles Reviewed 12 November 2016

Dropped by for an early dinner. There were few diners given the time, though several families and couples were enjoying bar snacks of some kind outside on the pool patio. The food was excellent. I had a french onion soup, from memory, and the prawn salad - which had enormous succulent prawns and was thoroughly delicious. This came with warm... More 

Thank WanderingHK
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear WanderingHK Thank very much for coming to Factory Steak and Lobster where you can enjoy a very delicious food with family, friends or couple. Very happy to know that you liked a lot our food. As your mentioned, on terrace area or pool people love to relax with live music on Wednesday, Thursday and Friday. Will be an honor... More 

Madrid, Spain
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 18 October 2016 via mobile

Probably one of the worst meal I have ever had in my life. We ordered garlic shrimps and we asked a number of times if they were fresh and we had been told they had arrived the same day: but they had a really horrible taste. Then we got the lobster and it smelled so much ammonia that the waiter,... More 

Thank viajero696969
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear viajero696969 Your case was brought to our immediate attention, and every responsable party was alerted. Our shrimp and lobster providers were put on notice because of your valid complaint, and we are truly sorry for this inconvenience. We truly hope everything went well after the meal and please do not hesitate to contact us again when you are in... More 

Acoyapa, Nicaragua
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 5 October 2016

This restaurant is a classic "Nice ... for Nicaragua" restaurant. It was fine. The service was better than you will find at most Nica restaurants but nothing compared to the service of a decent place in the US. I can't say I will go again. Mostly because I am very motivated by awesome food, and the food was just average.... More 

Thank Roslyn R
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Roslyn, We appreciate your comments on our internationally established restaurant, and thank you for your thoughts on our service, which is a high priority for all of our customers. Our plates are of top quality and are distinguished from other local restaurants by our exclusive meat cuts and seafood, both national and international. We will definitely take your comments... More 

Managua, Nicaragua
1 review
5 of 5 bubbles Reviewed 17 September 2016 via mobile

I visited this restaurant for my sister's birthday and I am definitively coming back. Amazing service and food. Strongly recommend the pulp carpaccio.

Thank Zoraidalezama
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Zoraidalezama Thank you very much for choosing Factory Steak& Lobster to celebrate your sister´s birthday. Happy to know that you consider the service and food amazing. Hope you come back soon. Yours. More 

Level Contributor
3 reviews
5 of 5 bubbles Reviewed 25 August 2016

The most awesome customer service I've ever received in a restaurant... Eros (waiter) was extremely courteous and polite, this is the type of service that will make you a winner with your customers... Food was amazing, Factory Potatoes are the best! This place deserves to move up in this scale, totally love it <3... Thanks for being part of my... More 

Thank Nislady M
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Nislady M I´m really happy to know about your birthday celebration in Factory Steak & Lobster, was an honor to be part of it and make you feel happier. Eros will be thankful to know your comment, staff is in continuous training to offer you the best experience. Hope you had a great time and come back soon. Yours. More 

San Salvador, El Salvador
Level Contributor
168 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 10 August 2016

I had a great meal here, they know how to cook lobster!!! I really loved the flavor and the freshness of the food!! great service and attentive staff!

Thank jcmartinez777
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear jcmartinez777 Thanks for coming to Factory Steak & Lobster, specialist in international meat cuts and lobster. Our Chef, can cook lobster in many ways; so I suggest you to come again to enjoy the flavor and freshness of the food. Will be an honor to serve you again. Yours. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Steakhouse, Seafood
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Groups, Romantic, Special Occasion Dining, Business meetings, Child-friendly
Open Hours
11:00 - 16:00
11:00 - 16:00
11:00 - 16:00
11:00 - 16:00
11:00 - 21:00
11:00 - 21:00
Location and Contact Information
  • Address: Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua, Nicaragua
  • Location: Central America  >  Nicaragua  >  Managua Department  >  Managua
  • Phone Number: +505 2276 8989
Factory Steak and Lobster offers imported and local prime steak cuts, lobster and seafood specialties. Along the main room there are 2 private rooms for special occasions or make a selection from our wide wine menu and choose to seat at our open deck area.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Factory Steak & Lobster and other visitors
3 questions
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6 months ago
Managua, Nicaragua
over a year ago

See all questions (3)

Questions? Get answers from Factory Steak & Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?