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Los Balcones

Km 40.5 Autopista al Aeropuerto Internacional de El Salvador | Quality Hotel Real Aeropuerto, San Salvador 00, El Salvador
+503 2366 0000
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Overview
  • Excellent83%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible0%
Travellers talk about
“pupusas” (9 reviews)
“steak” (4 reviews)
“salad” (5 reviews)
Restaurant Hours
CUISINES
Mexican, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Km 40.5 Autopista al Aeropuerto Internacional de El Salvador | Quality Hotel Real Aeropuerto, San Salvador 00, El Salvador
All Details
Write a ReviewReviews (342)
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1 - 10 of 212 reviews

Reviewed 5 days ago

This restaurant is NOT in San Salvador. It is very close to the airport and is in an hotel. So don't waste your time looking for it if you are in a hurry to eat.

Thank GordoSurrey
Reviewed 6 days ago via mobile

The food and drinks here are always amazing! Service is always fast and staff is customer friendly. Lily has been my server for many meals over my 3 months stay here and has never disappointed me with her amazing service! Great place to have a...More

Thank Michael T
Reviewed 1 week ago via mobile

There's nothing like getting to a place where the customer service is the speciality , OMG I'm delighted with the attention provided by Juan Roberto , it was an excellent dinner and the food recommended by him was the best. I think this guy is...More

Thank Jamespreston59
RolandoLiao, Director General at Los Balcones, responded to this reviewResponded 1 week ago

Thank you for your comment about our Restaurant service! Also thank you for your comments about Juan Roberto, we are going to let him know. Comments like yours help us to improve our service and to work better every day; our main concern is to...More

Reviewed 2 weeks ago

At least twice a week my coworker and I visited the small cafe inside the Hotel and every time we were greeted with a smile and wonderful customer service from Aracely Yames. What's even better is the coffee is great! Keep up the great job...More

Thank jmirrobali
RolandoLiao, Director General at Los Balcones, responded to this reviewResponded 1 week ago

Thank you for taking the time to let us know your experience at our Hotel. These comments help us to improve the product and service quality offered to our guests. Thank you for your congratulations to Aracely we are going to let her know. Thank...More

Reviewed 19 May 2018 via mobile

They have a great service, food variety and the staff is very kind to their guests. If you stop by make sure to ask for Giovanni Alfaro, he is the right guy to give you an excellent service!More

Thank MontoyaD88
RolandoLiao, Director General at Los Balcones, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to let us know your experience at our Restaurant. These comments help us to improve the product and service quality offered to our clients. Thank you for your congratulations to Geovanni, we are going to let him know. We...More

Reviewed 17 May 2018 via mobile

The staff is very friendly. Customer service is a priority. You’re greeted by Veronica Galvez, the hostess. She strives to know the guest’s names and make it a personal experience without becoming overdoing it. She’s great. The restaurant and bar have great food at an...More

Thank Skyler B
RolandoLiao, Director General at Los Balcones, responded to this reviewResponded 4 weeks ago
Google Translation

Agradecemos su preferencia al visitarnos en Restaurante Los Balcones, todos sus comentarios nos ayudan para conocer si nuestra calidad de...More

Reviewed 14 May 2018

Los Balcones/Hangar Bar are great places at the hotel for casual dining/drinking. After a long day at work, having a place to sit down and enjoy a quiet bite to eat and a few adult beverages is awesome. The staff is always very pleasant and...More

Thank Jim M
RolandoLiao, Director General at Los Balcones, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to let us know your experience at our Restaurant. These comments help us to improve the product and service quality offered to our clients. We are so glad that you enjoyed the Service you deserve. We are going to...More

Reviewed 14 May 2018

During my recent stay at the Quality Inn near the San Salvador airport I had the opportunity to eat at their restaurant Los Balcones. The staff was great and did an amazing job attending to me. My waitress Lilian was very friendly and a great...More

Thank jaaykle
RolandoLiao, Director General at Los Balcones, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to let us know your experience at our Restaurant. These comments help us to improve the product and service quality offered to our guests. We are glad to know that you enjoyed your stay with us! We look forward...More

Reviewed 1 May 2018 via mobile

The most wonderful people, super sweet, they help you in anything and a special the lady Lillian, she make the trip even better ,and I would definitely come back because her service, thank you Lillian and I will see y'all soon. Los Balcones/Bar Hanger Thank...More

Thank cristianlunagarro
RolandoLiao, Director General at Los Balcones, responded to this reviewResponded 7 May 2018

Thank you for taking the time to let us know your experience at our Hangar Bar. These comments help us to improve the product and service quality offered to our clients. Thank you for your congratulations to Lilian, we are going to let her know....More

Reviewed 20 April 2018 via mobile

I had great time. Food and service 5 stars. I’d like to thank Lilian for her great service and attention to detail also not to mention Salvador. Geovanni was also very tentative and had great customer service. Thank you Lilian, Salvador and Geovanni for great...More

Thank joeie773
RolandoLiao, Director General at Los Balcones, responded to this reviewResponded 23 April 2018

Thank you for your comment about our Hangar Bar customer service! Also thank you for your comments about Geovanni and Lilian, we are going to let them know. Comments like yours help us to improve our service and to work better every day; our main...More

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Ask a question
Questions & Answers
Crystal A
24 June 2017|
AnswerShow all 5 answers
Response from Eric S | Reviewed this property |
Hi Crystal, I'm not sure ho many places I've reviewed, however mine are real. I do honestly like the food here. I travel to SAL monthly and more often than not, stay and eat here. It is worth trying it. Eric
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$30
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Romantic, Kids, Business meetings, Child-friendly, Groups, Local cuisine, Special Occasion Dining
Location and Contact Information
  • Address: Km 40.5 Autopista al Aeropuerto Internacional de El Salvador | Quality Hotel Real Aeropuerto, San Salvador 00, El Salvador
  • Location: Central America  >  El Salvador  >  San Salvador Department  >  San Salvador
  • Phone Number: +503 2366 0000
  • E-mail
Description
The Quality Hotel Real Aeropuerto El Salvador's award-winning Los Balcones Restaurant serves a full American breakfast each morning and also offers an excellent choice of regional and international buffets for lunch and dinner. El Hangar Bar serves drinks in a casual atmosphere, while the Poolside Bar offers light refreshments
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