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Los Balcones

Km 40.5 Autopista al Aeropuerto Internacional de El Salvador | Quality Hotel Real Aeropuerto, San Salvador 00, El Salvador
+503 2366 0000
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Overview
  • Excellent84%
  • Very good13%
  • Average2%
  • Poor1%
  • Terrible0%
Travellers talk about
“grilled steak” (2 reviews)
“refried beans” (2 reviews)
“pupusas” (7 reviews)
Restaurant Hours
CUISINES
Mexican, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Km 40.5 Autopista al Aeropuerto Internacional de El Salvador | Quality Hotel Real Aeropuerto, San Salvador 00, El Salvador
All Details
Write a ReviewReviews (388)
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1 - 10 of 230 reviews

Reviewed 2 weeks ago

I visit Los Balcones Restaurant often, since I stay at the Hotel Quality many times a month. The food is always very good and they change the lunch and dinner buffet options on a daily basis, which is very much appreciated during longer stays. I...More

2  Thank Sven B
Rolando L, Director General at Los Balcones, responded to this reviewResponded 1 week ago

Thank you for taking the time to let us know your experience at our Restaurant. These comments help us to improve the product and service quality offered to our clients. We are so glad that you enjoyed the Buffet and the Service you deserve. Thank...More

Reviewed 2 weeks ago

I travel frequently for business and good hotel food is typically hard to find. Los Balcones Restaurant far exceeded my expectations. Not only was the food outstanding, the service was great. Special shout out to Lilian and Carlos. After a great meal, these two provide...More

Thank Gemmy T
Rolando L, Director General at Los Balcones, responded to this reviewResponded 1 week ago

Thank you for taking the time to let us know your experience at our Los Balcones Restaurant. These comments help us to improve the product and service quality offered to our guests. We will like to welcome you back soon. Best Regards,

Reviewed 3 weeks ago via mobile

Carolina is always filled with a smile and happy to greet you. She loves what she does and it shows in her professionalism. I consider the quality hotel my second home and after a long day a warm smile makes all the difference. Continue to...More

3  Thank Adrian P
Rolando L, Director General at Los Balcones, responded to this reviewResponded 1 week ago

Thank you for your comment about our Restaurant customer service! Also thank you for your comments about Carolina, we are going to let her know. Comments like yours help us to improve our service and to work better every day; our main concern is to...More

Reviewed 4 weeks ago

I have eaten here many times over my long stay(months for work) here and the food is great and the staff is amazing! Especially Veronica, she makes it a personal experience and provides service and a smile daily.More

Thank Jason E
Rolando L, Director General at Los Balcones, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to let us know your experience at our Restaurant. These comments help us to improve the product and service quality offered to our clients. We are so glad that you enjoyed the Buffet and the Service you deserve. Thank...More

Reviewed 4 weeks ago

Well what can i say about mis Carolina that she is awesome waitress and very nice and treat people with respect. From 1to 10 i give her a 10 for the attention that she offers. Yader A Quintero Thank you allMore

1  Thank Yader Q
Rolando L, Director General at Los Balcones, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to let us know your experience at our hotel. These comments help us to improve the product and service quality offered to our guests. We are going to let Carolina know for your congratulations We hope to welcome you...More

Reviewed 4 weeks ago via mobile

My husband and I had a lovely experience. It was a short stay but very fun filled thanks to a team of very attentive staff. We would like to extend a very heartfelt gratitude to 2 very attentive servers, Geovanni and Carlos. These 2 servers...More

Thank jeliflor
Rolando L, Director General at Los Balcones, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to let us know your experience at our Restaurant. These comments help us to improve the product and service quality offered to our clients. We are so glad that you enjoyed the Service you deserve. We are going to...More

Reviewed 5 weeks ago

A typical salvadorean meal are the pupusas, filled w cheese, chicharron or beans, uuum yumi yumi. Nice atmosphere around the Los Balcones, nice place to enjoy alone or with others. Thanks to the staff, mainly to Veronica Galvez for the attention received at the restaurant...More

Thank _ocampoman
Rolando L, Director General at Los Balcones, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to let us know your experience at our Restaurant. These comments help us to improve the product and service quality offered to our clients. We are so glad that you enjoyed the Buffet and the Service you deserve. Thank...More

Reviewed 18 August 2018 via mobile

This is my second stay the staff and the restaurant are superb! World class food with the touch of local love!. The hospitality of the staff surpass my expectation specialy (Lilian and Carolina) keep up the outsatnding workMore

1  Thank Omar P
Rolando L, Director General at Los Balcones, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to let us know your experience at our Restaurant. These comments help us to improve the product and service quality offered to our clients. We are so glad that you enjoyed the Buffet and the Service you deserve. Thank...More

Reviewed 17 August 2018 via mobile

The staff and the restaurant are superb! World class food with the touch of local love! This is the place to come and stay if you visit. James B.More

Thank James B
Rolando L, Director General at Los Balcones, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to let us know your experience at our Restaurant. These comments help us to improve the product and service quality offered to our clients. We are so glad that you enjoyed the Service you deserve. We will like to...More

Reviewed 15 August 2018 via mobile

This will be my 3rd time coming to this hotel. The staff is spectacular and the welcoming feeling we get each stay is amazing. Their is one staff member in particular (Lilian). She adds great character, has a professional presence and always makes us feel...More

Thank Ted L
Rolando L, Director General at Los Balcones, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to let us know your experience at our Restaurant. TOur greatest satisfaction is to make our guests feel at home. We appreciate all those comments that help us to continue improving our quality of products and services so that...More

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Ask a question
Questions & Answers
Crystal A
24 June 2017|
AnswerShow all 5 answers
Response from Eric S | Reviewed this property |
Hi Crystal, I'm not sure ho many places I've reviewed, however mine are real. I do honestly like the food here. I travel to SAL monthly and more often than not, stay and eat here. It is worth trying it. Eric
2
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$30
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Groups, Local cuisine, Child-friendly, Kids, Business meetings, Romantic
Location and Contact Information
  • Address: Km 40.5 Autopista al Aeropuerto Internacional de El Salvador | Quality Hotel Real Aeropuerto, San Salvador 00, El Salvador
  • Location: Central America  >  El Salvador  >  San Salvador Department  >  San Salvador
  • Phone Number: +503 2366 0000
  • E-mail
Description
The Quality Hotel Real Aeropuerto El Salvador's award-winning Los Balcones Restaurant serves a full American breakfast each morning and also offers an excellent choice of regional and international buffets for lunch and dinner. El Hangar Bar serves drinks in a casual atmosphere, while the Poolside Bar offers light refreshments
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