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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$2 - US$6
CUISINES
Cafe
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (333)
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271 results
Traveller rating
176
65
18
4
8
Traveller type
Time of year
LanguageEnglish
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Traveller rating
176
65
18
4
8
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Reviewed 3 weeks ago via mobile

This place is really cool and the food is great! I love the vibes that it has and the overall atmosphere is very nice. However the staff is not too friendly so that was a mood killer.

Date of visit: June 2021
Helpful?
Reviewed 12 June 2021 via mobile

Came with 3Y old daughter and ask for short menu overview. After that we were waiting 10+ min to be served and we were not served, although guest came after us were served.

Date of visit: June 2021
Helpful?
Reviewed 5 September 2020 via mobile

Dessert was yummy but the waiter was rude and unprofessional. We sat to the table, the waiter came to pick up the dishes from the guests before us, but didn’t wipe the table which was clearly dirty and didn’t respond after I sad “good evening”....He just stand there while me and my friend searched through the menu without saying a word. Then, after we ordered the desserts, he brought two glasses of water holding them in a way that he covered the hole top surface of the glass with his dirty glove. He wasn’t talking at all, not with us nor the guests around the tables next to us. I think you should fire him. (Saturday, 22:00 pm, 5th September)More

Date of visit: September 2020
Helpful?
Reviewed 15 May 2020 via mobile

Had delicious coffee here. Service was outstanding. The outside seating is wonderful. I can't wait to try their deserts. They look amazing.

Date of visit: May 2020
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Reviewed 16 February 2020 via mobile

Really good cookies! This cute little cafe and dessert shop has loads of yummy options in a bright environment

Date of visit: February 2020
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Reviewed 16 January 2020 via mobile

Tried the cookie sandwich. They gave me two large pieces of cookies with a scoop of ice cream. (All flavours chosen by me) Tasted very good as they heated up the cookies and the ice cream melted a bit on it. The environment was very...cozy, could choose between different lightings as there were two rooms.More

Date of visit: January 2020
Helpful?2  
Reviewed 9 January 2020

Had a peach cobbler with ice cream. Mid-range prices but really tasty food. Great choice of chocolate and fruit desserts, as well as drinks like hot chocolate. Great locations and friendly staff.

Date of visit: June 2019
Helpful?1  
Reviewed 28 November 2019

Great sweet place. They offer great coffee, cakes and ice cream. Give it a try. You can also takeout.

Date of visit: October 2019
Helpful?
Reviewed 23 October 2019 via mobile

After reading all the reviews I definitely wanted to visit the cookie factory. By the way: they changed their name, it’s „Cremme“ now. It is worth the visit if you have a sweet tooth. We tried cookies and a cream cheese brownie with some Ice...coffees. The service was okay.More

Date of visit: October 2019
Helpful?
Reviewed 30 September 2019 via mobile

Lot of cookies and brownies to chose from 😋. I recommend brownie with ice cream, it is really great. This place is nice to visit you will enjoy.

Date of visit: September 2019
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Frequently Asked Questions about The Cookie Factory

Yes, The Cookie Factory offers takeaway services.

Yes, The Cookie Factory offers delivery services.

The Cookie Factory is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4.5
  • Atmosphere: 4.5