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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Indian
Special Diets
Vegetarian Friendly
Meals
After-hours, Drinks
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Reviews (185)
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Reviewed yesterday

The nice vibe in this place was absolutely ruined because of the behaviour of the owner. The vibe was more chilled on airport security! Me and 2 of my friends went there and the way we were greeted by the owner was "how did you...get in here, wait there" so the owner left us waiting on the stairs. How do u think I got in? Maybe through the door? He showed us rooms and we chose one. Then we were wondering how to order and the owner said "I thought you have been here before so its the same way" looking at me like he is gonna chop my head of?! We went to see what they have and he asked me where is my English friend and I said she is at the table waiting for us. His reply was "OK but I am not repeating twice what we have just so you know". You need to explain twice any way cause she is English(he knew this) Then he started expalining what they have and talking fast on purpose. I wanted from the masala tea I have tried before and my friend said it smells of chai latte. I told her it tastes like one as well. The owner said to me "This is not true it is not cahi latte it is Masala tea the recipe is 400 yrs old" I told him OK but still tastes like chai latte. He then argued with me again. At that point I just wanted to leave but my friend had already ordered. We were then sitting on our table and my friend lit the candle left on the table. He then came took the candle of the table and blew it out ...saying there are rules put in place and candles are allowed only after 9pm?! Apparently the place burnt down in 2016... So a candle at 5pm can cause a fire but after 9pm no chance hahaha ..We had our "special" tea and my friend asked him where is the toilet. His reply was "The toilet is where the door is" ?!?!?!? This person need to change his job. This is not how you behave with people and he is not supposed to run a café. He needs a professional help. Feeling sorry for his staff. What a disgrace. Because of people like him I left my country.More

Date of visit: September 2022
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Reviewed 13 August 2022 via mobile

First look: very nice atmosphere, good beer, nice music Due to bulgarian holidays we had been the only guests. I think if there would have been more people it could be like a flat-party with friends at home BUT: The host was far from polite!!!!...It is obviously not allowed to move chairs from one to another room. If the owner recognizes it, he almost pulls it away while your sitting! I think it is not the alternative place it once used to be anymore - just a guess.More

Date of visit: August 2022
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Reviewed 9 April 2022

I like the whole concept of this place. The staff, however, ruins everything. The owner in particular is extremely rude and unfriendly. The atmosphere is not welcoming at all. I’ve been there more than once, but my mist recent experience was in the summer. Went...there with my boyfriend. I was sitting on a couch and his head was on my lap. I don’t know if it was this or the fact that we had taken our shoes off (?which we did out of manners?) but the owner stormed in and said angrily that we were making them feel uncomfortable and asked us to leave. To this day every now and then I wonder what exactly did we do to deserve this. I don’t think I’m going there ever again.More

Date of visit: August 2021
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Reviewed 24 August 2021 via mobile

Very nice place to visit with friends or your partner. The idea to have different location for every room is good but please let the owner of the place to stay at home!!! He is walking around the place with his bad behavior and attitude,...he is trying to be funny but unfortunately it’s the opposite.More

Date of visit: August 2021
Helpful?1  
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Reviewed 21 March 2021 via mobile

The waiters are super nice. Good food. Cool drinks : We recommend the Himalayan tea! Good prices. The location is great, the place is charming. A great place to have a drink, a good time with friends.

Date of visit: March 2021
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Reviewed 21 March 2021

The Appartment is a great bar in the center of Sofia. The waiters are adorable, and the drinks and food are afordable, there's a very good french wine selection ! Each room is set in a different mood, and you can choose where you want...to go. Very atipycal place, and a great location for drinks with friends.More

Date of visit: March 2021
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Reviewed 15 February 2020 via mobile

Great place in the heart of Sofia. Polite staff, nice cakes, beers. The frape coffe is with coconut. Go there definitely.

Date of visit: January 2020
Helpful?1  
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Reviewed 22 January 2020

One of a kind a place to visit, literally visiting an apartment with really nice decoration inside. The variety of products is not big but chosen really carefully. Perfect for couples too. Definitively will visit more regularly

Date of visit: January 2020
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Reviewed 16 January 2020

At first glance, the place is very nice and well thought-out. However, there is a stark contrast between what is advertised and what is actually offered. Even though the place prides itself on being welcoming to culture or whatever (you can see it in some...of the replies here as well), the atmosphere can't be more different than that. Staff are regularly checking in on whether you are leaving, so they can fit more people inside - not quite in line with the 'no customers, but guests' vibe in the replies. Been there two times, and both times I had to endure some of the most inept communication with staff/owner I have had in my entire life. For example, we were told that our table was reserved so we have to leave (the place offers no reservations), and when we asked what time is the reservation for, the answer was an extremely rude 'very soon'. I am certain that the staff are either picked or coached to behave the way they do (so I don't blame them), but I think that the owner should reconsider going into this business if he is so unable to communicate with customers/guests/whatever. You can't advertise friendly and chill and then be the exact opposite of that. If you happen to avoid or don't care about all of the above, the food and drink is excellent, if kinda pricey even by Sofia standards.More

Date of visit: January 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 November 2019

I have been to Sofia twice and to the Apartment 3 times. I am an American Indian and they have a room decorated in American Indian art. I told the owner who a have talked to each time I stop that I very much appreciate...his American Indian room. It is a must see. The service, staff, and owner are very nice. The bad reviews are from misguided people. I am a senior citizen and I had a great experience, it not just for young people, it is for people young at heart. The last time I took my special lady, we sipped our drinks, ate our snacks, snuggled on a sofa, and took a few kisses. Best romantic time this old guy had in a long time. Go in the evening for a romantic time. Chat with the owner he sits on the steps and like to get to know all who arrive.More

Date of visit: October 2019
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Reviewed 17 November 2019 via mobile

Really unpleasant place and terrible people. Please, dont make this mistake. The staff was rude and inhospitable. The food and drinks did not answer to the prices. My exeprience there was ultra negative!

Date of visit: November 2019
Helpful?3  
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Reviewed 7 November 2019 via mobile

Yes, it’s a flat. But all bedrooms are lounges. Weird but cool. Bit like a hippy sort of place in its chilled vibes and rugs. They do food like broccoli quiche and bottled beer. It’s odd but well worth nipping in to feel 20 again....Ha ha!More

Date of visit: November 2019
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Reviewed 5 November 2019

Great and interesting concept, the place is indeed an apartment with different rooms and there are couches, chairs etc where you can hang out. They play music but it is not loud. People were there mostly chatting with each other. I wish there was something...like this in my city. They had a vast option of drinks (home made juices which were delicious) and also 5-6 different main dishes (all vegan). I really liked the quiche. I think they have different dishes everyday and the girl said they were all home made. I enjoyed it and I recommend.More

Date of visit: October 2019
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Reviewed 5 September 2019 via mobile

Bad quality to price ratio. The food isn’t the best, and the drinks are alright. “Trendy” and “hipster” atmosphere, but highly overpriced. Would have visited again, if it wasn’t for the rude and unprofessional staff... No passion for quality, and no care for the customer.

Date of visit: May 2019
Helpful?1  
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Reviewed 22 June 2019

Very chill bar and clever concept. Felt just like a house party with every room offering something different to enjoy or explore. Thought it might feel a little tacky after reading the reviews but that wasn't the case. Friendly and helpful staff added to the...experience. The raspberry wine was great too.More

Date of visit: June 2019
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THE APARTMENT, Sofia - Serdica - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about The Apartment

The Apartment is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4.5