We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

El Cid

€€€€
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Av. Santa Maria 1721, Providencia | Santa María Avenue 1742, Providencia, Santiago 8320000, Chile
562222335000
Website
Today
07:00 - 23:00
Open now
All hours
Hours:
Sun - Sat 07:00 - 23:00
More Info
Add Photo Write a Review

50 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 16: English reviews
Minnesota
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 October 2016 via mobile

The food is OK, very varied, up to the Sheraton or any high hotel, but certainly what made the difference was a lady called Maracarena Lannaro, very worried about customers and their needs, responded very kind to us all our doubts and gave us a map of the city, was a very important part of our visit in Santiago, definitely... More 

Helpful?
Thank OctaviaGriffin
Atibaia, SP
Level Contributor
33 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 20 August 2016

I was in doubt about what to eat and the Maitre helped me explaining some details of the dish, Smoked and Grilled Salmon with Artchoke. He suggsted also one white wine, a Sauvignon Blanc, which was a great combination. Desert, Tiramisu and coffee completed the dinner. Service was very good.

Helpful?
Thank Vicente C
West Palm Beach, Florida
Level Contributor
97 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 3 June 2015

What I like about this restaurant even though it's in the hotel it provides a very relaxing romantic atmosphere. It doesn't matter if you are alone or accompanied. The lighting in the restaurant is another factor in making you feel comfortable along with the likable waiters being available only when you need them and they not interfering in your conversation.... More 

Helpful?
2 Thank fracolon
St. Petersburg, Florida
Level Contributor
54 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 April 2015

We enjoyed a delicious dinner at the El Cid Restaurant while staying at the Sheraton Santiago. The restaurant provided exceptionally excellent food, beautifully and sometimes surprisingly presented! My wife loved the salmon mousse appetizer and I was impressed with the presentation and teh flavor of the crab croquets. My wife found the seafood risotto to be exceptionally creamy and delicious... More 

Helpful?
Thank John_T_Florida
Bradenton-Sarasota Florida
Level Contributor
36 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 25 March 2015

Stayed at the Sheraton Santiago in March 2015 and at last minute decided to stay in the hotel for dinner. The food at their restaurant El Cid - was completely amazing. One of the best I had in South American -- fresh Chilean Sea Bass and Antarctica Shrimp -- both dishes were expertly presented and very flavorful. My cousin ordered... More 

Helpful?
Thank Chipgal1
Santiago, Chile
Level Contributor
205 reviews
147 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 1 December 2014

This has been clearly one of my best dinning experiences. The service and the attention to detail is superb. My only regret is that I didn't arrive with enough appetite to finish my plate.. We ordered two starters, one a seafood dish that was excellent and the other was mozzarella and shrimps covered with melted cheese ina balloon shape. Tasty... More 

Helpful?
Thank RicardoCub
Vina del Mar, Chile
1 review
5 of 5 bubbles Reviewed 30 September 2014

I had an excellent dinner at "El Cid", the food was delicious and high quality! The staff is also very professional and helpful No question: I will definitely go back to this very pleasant place! If you want to spend a good moment, that's THE place to be.

Helpful?
Thank Jeremy T
London, England, United Kingdom
Level Contributor
104 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

Had business lunch here. The starter and dessert is buffet style, so you can have a many as you like. For the main course, it is very interesting concept. You were given a paper to choose what you like to eat. There are two option - pasta or pizza. For the pasta, you choose the pasta type you like and... More 

Helpful?
Thank KimWee_13
BENDIGO
Level Contributor
45 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 5 April 2014

Great food,very friendly staff. The cost of the meal very reasonable. Great outlook at night over the lit pool area

Helpful?
Thank geoffrey b
Providencia, Santiago, Chile.
Level Contributor
21 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 18 January 2014

I hadn't visited the Sheraton for years and it was just as great as the last time. The surroundings are always among the most attractive in Santiago, and the buffet menu was varied, tasty and plentiful. All in all a good experience.

Helpful?
Thank ERRG

Travellers who viewed El Cid also viewed

Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
 
Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
 
Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
 

Been to El Cid? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$20 - US$75
Cuisine
Seafood, Grill, International
Meals
Breakfast, Lunch, Dinner
Restaurant features
Wheelchair Accessible, Reservations, Buffet, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Outdoor Seating
Good for
Business meetings, Romantic, Groups, Child-friendly
Open Hours
Sunday
07:00 - 23:00
Monday
07:00 - 23:00
Tuesday
07:00 - 23:00
Wednesday
07:00 - 23:00
Thursday
07:00 - 23:00
Friday
07:00 - 23:00
Saturday
07:00 - 23:00
Location and Contact Information
  • Address: Av. Santa Maria 1721, Providencia | Santa María Avenue 1742, Providencia, Santiago 8320000, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago
  • Phone Number: 562222335000
Description
The international restaurant El Cid at Sheraton Santiago is considered one of the best in its category and has been awarded by journalists and food critics. Experience the exquisite combination of flavors, creative mixes and a detailed and extensive menu list with the best wines. Enjoy an energizing breakfast, an intimate dinner or a nice lunch on the outdoor terrace with a privileged view of our indoor pool and parks.

Questions & Answers

Questions? Get answers from El Cid staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?