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Estro

Alcalde 15, Santiago 7550655, Chile
+56 2 2470 8585
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Overview
  • Excellent54%
  • Very good32%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“brunch” (2 reviews)
“scallops” (3 reviews)
“abalone” (2 reviews)
Closed Now
Hours
CUISINES
Chilean, International, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Alcalde 15, Santiago 7550655, Chile
All Details
Write a ReviewReviews (223)
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1 - 10 of 74 reviews

Reviewed 6 days ago

Estro offered an exceptional dining experience in Santiago, though didn't match the perfection expected at US Ritz Carlton locations. Upon entering the restaurant bar, we couldn't help but notice that the lights were hospital-bright; they don't dim them for atmosphere in Santiago, I suppose? Because...More

Thank XCrun12345
Reviewed 3 weeks ago

The restaurant is beautiful, the staff has an impeccable attendance, the food is nice, but could be better. I ordered a risotto, but as soon as I tasted it, i felt the smell of garlic on it, it was good, but I find garlic extremely...More

Thank Fabiolla L
Alejandro_Mato, Executive Chef The Ritz-Carlton, Santiago at Estro, responded to this reviewResponded 2 weeks ago

Dear Fabiolla, we are pleased that your experience was good, and definitely with your comments, we will improve, to provide you always delicious presentations. We hope to see you soon!

Reviewed 3 weeks ago

We rarely, ever eat in a hotel restaurant, so it was unusual (due to special circumstances) that we ate at the Ritz' Estro on two occasions for dinner (we were guests at the Ritz). We were surprised that on both occasions, the dinner was very...More

Thank Tellus9
Alejandro_Mato, Executive Chef The Ritz-Carlton Santiago at Estro, responded to this reviewResponded 3 weeks ago

Dear Tellus9: Thanks for your comments! This is a tremendous opportunity to delight our guests and residents in Santiago with delicious food, no matter the kind of preparation. As Estro team, we are working to make sure to get a good impression with our service...More

Reviewed 4 weeks ago via mobile

I only tend to write reviews on great places and this is one of them. The tuna tartare was amazing and the steak was absolutely fantastic. The servers literally seemed to actually care about my experience and that only added to the atmosphere. When you...More

Thank Kevin H
Alejandro_Mato, Executive Chef The Ritz-Carlton, Santiago at Estro, responded to this reviewResponded 3 weeks ago

Dear Kevin We are very thankful for your words. And definitely, your choices were incredible! Our team hopes during the services make you feel at home and enchanted with Santiago vibes. We going to make sure to create a great experience for your kids to...More

Reviewed 29 April 2018 via mobile

I am normally very sceptical of hotel restaurants but Estro was so good I ate there two nights. The food uses local ingredients and all the dishes I tried were superb. The service was also excellent and super friendly especially Catarina.More

1  Thank Tokyotraveller77
Alejandro_Mato, Executive Chef The Ritz-Carlton, Santiago at Estro, responded to this reviewResponded 30 April 2018

Dear Tokyotraveller77: We are glad that you spent two incredible nights, discovering our menu and receive your words in regards to our service too. We will let know Catarina about your experience. We hope to see you here again soon. Alejandro Mato, Executive Chef The...More

Reviewed 19 March 2018

My wife and I ate at Estro during our stay in Santiago. This restaurant is located in the Ritz Carlton and is very good. Since it was late in the evening we want some small dishes. I tried their abalone which was excellent. My wife...More

Thank niagarariverfatman
Alejandro_Mato, Owner at Estro, responded to this reviewResponded 26 March 2018

Dear niagarariverfatman: Thank you for sharing with us your experience at Estró. Our creations are using local ingredients to highlight the menu. Our chefs are pleased to assist with any dietary need. We hope to welcome you again! Alejandro Mato, Executive Chef The Ritz-Carlton, Santiago

Reviewed 13 February 2018

This spot is popular with the locals, when we visited the brunch was at full capacity but for the American traveler it was disappointing. None of the traditional brunch fare, the Belgian Waffle they offer is actually Eggo frozen type , which is really bad....More

Thank Esther I
Reviewed 11 February 2018

This is the restaurant of the Ritz-Carlton Hotel. We were very impressed with the quality, choice and value provided. Contemporary Chilean food, with loads of choice. And service was excellent too!

Thank Minnou
Reviewed 2 January 2018 via mobile

My wife and I had the pleasure of dining at Estro in January. We weren’t entirely sure what to expect, but we were very delighted by the wonderful food and service. The croquettes and avocado crab appetizers were fabulous. Our waiter, Flilpe, was nothing short...More

Thank lexboston
Reviewed 10 December 2017 via mobile

We are staying at the Ritz-Carlton Santiago during our brief transit to the Antarctica. This is an excellent hotel restaurant. The decor is modern unlike the hotel itself which is very Classical in style. Our server was excellent! We’re quite surprised by her excellent English,...More

Thank WorldTravelerTampa
Restaurant_Estro, Gerente at Estro, responded to this reviewResponded 12 December 2017

Dear WorlTravelerTampa, Thank you very much for your warm review. We will tell Heather how great was your experience and of course, we will give her your congratulations. Don´t worry, Heather will stay with us and we will ask her why doesn't she like hockey...More

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Questions & Answers
yk2100
23 June 2018|
Answer
Response from Kevin H | Reviewed this property |
Estro
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$45
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Highchairs Available, Reservations, Outdoor Seating, Buffet, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Bar Scene, Business meetings, Child-friendly, Special Occasion Dining, Romantic, Groups
Open Hours
Sunday
06:30 - 23:00
Monday
06:30 - 23:00
Tuesday
06:30 - 23:00
Wednesday
06:30 - 23:00
Thursday
06:30 - 23:00
Friday
06:30 - 23:00
Saturday
06:30 - 23:00
Location and Contact Information
  • Address: Alcalde 15, Santiago 7550655, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago>  > Las Condes
  • Neighbourhood: Las Condes
  • Phone Number: +56 2 2470 8585
  • E-mail
  • This restaurant is at The Ritz-Carlton, Santiago
Description
By the hand of "Chilean Farm to Table" concept, we transfer to our kitchen the best local products, respecting the season of each ingredient, supporting the local producers, using responsible fishing and promoting organic products. The style that characterizes it: relaxed, warm, responsible and with a kitchen enriched with flavors and techniques of the world.
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