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El Cid Restaurant

€€€€, International,
Ave. Santa Maria 1742, Providencia | Sheraton Santiago Hotel & Convention Center, Santiago, Chile
2 233 5000
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  • Excellent47%
  • Very good28%
  • Average14%
  • Poor6%
  • Terrible5%
Travellers talk about
“crab cakes” (2 reviews)
“chilli” (4 reviews)
“salad” (3 reviews)
Restaurant Hours
Chilean, International, Contemporary, South American
Ave. Santa Maria 1742, Providencia | Sheraton Santiago Hotel & Convention Center, Santiago, Chile
All Details
Write a ReviewReviews (106)
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1 - 10 of 34 reviews

A TripAdvisor Member
Reviewed 17 February 2018 via mobile

We just got off a wonderful cruise with good wines and food. A bit tired opted to stay and eat at our hotel the first night and braced for disappointment. Alejandro Guzman, our waiter at El Cid, ensured that there were no disappointments. His recommendation...More

1  Thank A TripAdvisor Member
Reviewed 15 February 2018 via mobile

What a big shame! A year ago; great food and wonderful service justified slightly higher than average prices. Now; quality way down and prices way up. Bottled water at 4800 pesos ($8) for a very small bottle! The “caprese” starter required rapid devouring of the...More

Thank binghammark3
Reviewed 10 August 2017 via mobile

After i saw the review in the restaurant website, I said this must be a good one.(face palm) terrible mistake. It started with a table no ready, even though there was only three or four tables busy and the reservation was made in advance. Then...More

Thank C M
Reviewed 16 June 2017

it has a very good chart of wines and food. Not a long chart but very good plates. The attention was perfect

2  Thank Rodrigoxelmundo
Reviewed 7 June 2017 via mobile

I came here for business. I got hungry and I thought this would be a great idea. I asked for the angus (three quarters) but it was over cooked and with chocolate-like sauce .:. Really not a good restaurant .:. To expensive .:. BTW the...More

2  Thank Covarrubias-Gomez
Reviewed 3 March 2017

Service was appalling. Food took forever to arrive. We were late to a conference as a result of the 1.5 hour wait for dreadful food. Catch a taxi to Plaza de Armas and enjoy non pretentious great tasting food, instead.

2  Thank Gabriel11
Reviewed 6 February 2017

We ate here on the night of our return from an Antarctic cruise. The hotel was quite full and the restaurant had clearly been caught on the hop but the solution is simple.Stop taking bookings if you realise you cant cope! Our booking was accepted...More

Thank sheilallan
Reviewed 21 January 2017

Excellent food and wines served in a good ambiance by very well trained staff. While in Santiago, we dined 3 times at 'El Cid' - this restaurant deserves the top rating!

Thank Mark M
Reviewed 20 January 2017

I had a business dinner at El Cid's while staying at the Tower. In short, it was excellent. Well prepared, interesting good with good service. It's wonderful to have the option to sit outside with a view of a very pleasant pool.

Thank richard l
Reviewed 8 January 2017 via mobile

Very good ambiance, excellent food and very good service! If you visit Santiago this is the restaurant to go!

Thank Humberto R
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Restaurant Details

Rating summary
  • Food
  • Value
Chilean, International, Contemporary, South American
Dinner, Lunch, After-hours
Restaurant features
Wheelchair Accessible, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Highchairs Available
Good for
Child-friendly, Romantic
Location and Contact Information
  • Address: Ave. Santa Maria 1742, Providencia | Sheraton Santiago Hotel & Convention Center, Santiago, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago
  • Phone Number: 2 233 5000
  • E-mail
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