We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Matsuri

Hotel Hyatt Avenida Presidente Kennedy 4601, Santiago 7560994, Chile
+56 2 2950 3051
Call
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent63%
  • Very good20%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
“tempura” (3 reviews)
“eggplant” (2 reviews)
“fresh seafood” (2 reviews)
Opens in 13 min
All hours
CUISINES
Japanese, Sushi, Asian, Vegetarian Friendly, Vegan Options
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Hotel Hyatt Avenida Presidente Kennedy 4601, Santiago 7560994, Chile
All Details
Write a ReviewReviews (299)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 50 reviews

Reviewed 2 weeks ago

It's a shame that we had been to Karai the previous day (which was innovative and sensational). Had we been to Matsuri first, we would probably rate it better. However, Matsuri is a very good restaurant, with good service and very good food but not...More

Thank ksquared2014
Social Media T, Social Media Team at Matsuri, responded to this reviewResponded 3 days ago

Thank you for your time and comments, your feedback is important to us, especially when it comes to memorable gastronomy. We are very sorry not to have exceeded your expectations, however we will be happy to receive you in another opportunity, this time to surprise...More

Reviewed 21 October 2017 via mobile

Best sushi by far in Santiago! I’ve been several times and each time the sushi is fabulous! It is absolutely fresh and the service is great. I brought colleagues with me tonight and Matsuri did not let me down. Cristina was our server and she...More

Thank CyndiC1966
Social Media T, Social Media Team at Matsuri, responded to this reviewResponded 9 November 2017

Thank you for your kind comments! It is such an honor for us to be called "best sushi in Santiago", and above all, to know that you visit us constantly. On the other hand, we are very happy to know that this time, you visited...More

Reviewed 25 June 2017 via mobile

The restaurant is in the grand Hyatt. I like the sushi, ramen and different starters. The service is very slow but friendly. You have to wait lang for your sushi but it's delicious and fresh.

Thank Janine B
Reviewed 15 April 2017 via mobile

We went there for dinner, based on reading the previous reviews, and that we were staying at the Hyatt. We figure it would be convenient, and the previous reviews were good. Maybe it was an off night; it was a Wednesday night. The decor and...More

Thank Yasmin D
Reviewed 10 April 2017 via mobile

I love the ramen soup, the sushi, edamame, the eggplant etc. it's always delicious, fresh and excellent quality. It's nice to sit inside and outside. Nice vine menu. Service is very nice. (typical Chilean = slow! ) Looking forward to my next visit. Thank you.

Thank Janine B
Reviewed 31 March 2017

A good restaurant to go. Not only for the meal, but Also for the crew. Since my arrival, i felt like a spécial guest. Marcela, at the entry is a perfect hostess. My waitress Leyla took great care of me during all my dîner. I...More

Thank Cristofari G
Reviewed 30 March 2017 via mobile

I am staying at the Grand Hyatt Santiago (in which this restaurant is located) and am writing this after a fabulous experience. I ordered the 15 piece sashimi platter because I figured that since Santiago is well known for the quality and freshness of its...More

1  Thank AKR0560
Reviewed 20 March 2017 via mobile

The sushi made by Daniella is just fantastic tasty , I really recommend this restaurant everything is good , I tried the tempura with caramelize onions , just whaou !!! The service was perfect, Cristina was very attentive and kind with me and the hostess...More

Thank sam201182
Roberto I, Sub Gerente General at Matsuri, responded to this reviewResponded 27 March 2017

Thank you very much for your time and comments. It's such an honor to know that you have an amazing experience with us! We really hope to have you back soon! Best regards, Roberto Intriago

Reviewed 13 March 2017

Japanese restaurant are not very exciting; plain decoration, soft music (if any), low lights, and sober in every possible way. So the main reason to appreciate these places must be the food... Matsuri is precisely that, all about food, and in my last two visits...More

Thank Jaime Y
Roberto I, Sub Gerente General at Matsuri, responded to this reviewResponded 27 March 2017

Thank you for your time and comments. It's nice to know that you enjoyed your dinner at Matsuri. Hope to have you back soon! Roberto Intriago

Reviewed 22 February 2017 via mobile

Visit the restaurant on February 14, for saint valentine. It was very nice place, and the people who works on the place was excellent. They recommend lot of different type of food preparation for us. We are really in love with this place!

Thank Gonzalo A
Roberto I, Sub Gerente General at Matsuri, responded to this reviewResponded 23 February 2017

Thank you for your time and comments. It's nice to know that you enjoyed your Valentine's dinner at Matsuri. Hope to have you back soon! Roberto Intriago

Nearby
Nearby Restaurants
Trattoria Rita
1,715 reviews
.38 km away
La Perla del Pacifico
1,910 reviews
.40 km away
Catae
226 reviews
.13 km away
Senso
267 reviews
.03 km away
Nearby Attractions
Valle Nevado - Ski Resort Chile
3,824 reviews
.73 km away
Parque Araucano
6,527 reviews
.59 km away
Parque Arauco
2,433 reviews
.47 km away
Mall Parque Arauco
934 reviews
.47 km away
Questions & Answers
Get quick answers from Matsuri staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$25 - US$80
Meals
Lunch, Dinner
Restaurant features
Highchairs Available, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Child-friendly, Business meetings, Special Occasion Dining, Romantic
Open Hours
Sunday
12:30 - 16:00
19:00 - 00:00
Monday
12:30 - 16:00
19:00 - 00:00
Tuesday
12:30 - 16:00
19:00 - 00:00
Wednesday
12:30 - 16:00
19:00 - 00:00
Thursday
12:30 - 16:00
19:00 - 00:00
Friday
12:30 - 16:00
19:00 - 00:00
Saturday
19:00 - 00:00
Location and Contact Information
  • Address: Hotel Hyatt Avenida Presidente Kennedy 4601, Santiago 7560994, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago>  > Las Condes
  • Neighbourhood: Las Condes
  • Phone Number: +56 2 2950 3051
  • E-mail
Description
Widely regarded as one of the best Japanese restaurants in Chile, Matsuri offers diners a truly unforgettable culinary experience. With an innovative, design-led interior as backdrop, Japanese-born chef Roberto Yagui creates dishes that have won acclaim from critics and diners alike. Matsuri also has two private Tatami salons, a sushi/sashimi bar and two Teppanyaki tables. It is recommended to ask for Teppanyaki and Tatami at the time of reservation. Groups over ten people can request a special menu up to 48 hours ahead of the reservation.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing