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Tortilla Factory

#510 of 4,164 Restaurants in Santiago
Certificate of Excellence
€€ - €€€
Las Condes
Mexican, American, Bar, Pub, Fusion
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Gilberto Fuenzalida 153 | Las Condes, Santiago, Chile
+56 2 2220 7327
12:00 - 23:00
Closed now
See all hours
Mon - Fri 12:00 - 23:00
Sat 12:00 - 00:00
More Info
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64 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 8: English reviews
Santiago, Chile
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Simple Tex-mex food, not very beautiful place, Margaritas were very good though. The service was okay. It was very cold outside but they never turned on the heater. It's ok to quick lunch with margarita.

Thank Alexiait
Santiago, Chile
Level Contributor
31 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 28 March 2017

Went tonight during the national soccer team's world cup playoffs match, so there weren't many people there, Not fine dining,but great casual place for some Tex-Mex and even Mexican food. Great prices also. Only negative point that can be turned into a plus would be the Shrimp Taco, it had very small shrimp, so wasn;t very tasty; maybe try to... More 

Thank Robert F
Jon M, General Manager at Tortilla Factory, responded to this review

Hello Robert Thanks for your review. Appreciate the input regarding the shrimp taco. This is a work in progress and we are looking into the best flavor alternatives. Unfourtantely some of the farm raised shrimp are indeed lacking in flavor. We think that the final shrimp and fish tacos will be great in corn tortillas and red cabbage with spicy... More 

Santiago, Chile
Level Contributor
5 reviews
5 restaurant reviews
Reviewed 29 December 2016 via mobile

We've tried a number of "Mexican"...this is the best so far! So happy to find this! Park across the street in the "Jumbo" lot.

Thank DJGwilly
Level Contributor
96 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 20 April 2016 via mobile

This Tex-mex restaurant used to have some nice food, but since the last time I was here (a couple of years back) the food seem to have lost much of the flavor, the food seemed rushed, lacking love. All in all it wasn't bad, but really it was better and has lost so much that I'll probably never come back...

Thank Alfonso F
Jon M, Owner at Tortilla Factory, responded to this review

Hi Alfonso, Thanks for your direct review. We appreciate and listen to our customers feedback. We have fully updated our space and flavors under new supervision with a strong focus on "Bringing back the love". We have even updated our MArgaritas and Fajita sand think they might be the best in town. Come over soon and let us show you.... More 

Santiago, Chile
2 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 15 March 2016

Great service food and prices. Also sell their own products like Corn Tortillas, great chips and salsa. Great place for lunch and dinner. Family friendly.

Thank oontmay
Level Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 17 January 2016

The refried beans and the spicy nacho soup are outstanding.... nothing else to say. what else.... service is ok, the tortillas nachos and fajitas are top of the line.

Thank Alejandro B
Santiago, Chile
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
Reviewed 2 August 2013

EXCELLENT Mexican food in Chile! We have been craving Mexican food for some time as we have lived here for a couple of years and don’t get back to the USA as often as we’d like. The service here is excellent and the staff is very accommodating. The prices are reasonable and the food is fantastic! It’s hard to pick... More 

Thank BillyAbroad
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 19 October 2008

Sothern California native living in Santiago for a year now and have been craving REAL Mexican food. For Santiago Mexican food, this is above average. Good, spicy, hot sauce - red or green - comes in Corona bottles. Good Guacamole. Nacho Supreme with chile is just enough for 2 hungry people for an appetizer and is good for what they... More 

3 Thank SoCalGirlinChile

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Restaurant Details

Rating summary
  • Food
  • Value
Mexican, American, Bar, Pub, Fusion
Dinner, Lunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Open Hours
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 00:00
Location and Contact Information
  • Address: Gilberto Fuenzalida 153 | Las Condes, Santiago, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago>  > Las Condes
  • Neighbourhood: Las Condes
  • Phone Number: +56 2 2220 7327

Questions & Answers

Questions? Get answers from Tortilla Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?