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Hours
Sun
7:00 - 10:0012:00 - 14:0018:30 - 21:30
Mon
7:00 - 10:0012:00 - 14:0018:30 - 21:30
Tue
7:00 - 10:0012:00 - 14:0018:30 - 21:30
Wed
7:00 - 10:0012:00 - 14:0018:30 - 21:30
Thu
7:00 - 10:0012:00 - 14:0018:30 - 21:30
Fri
7:00 - 10:0012:00 - 14:0018:30 - 21:30
Sat
7:00 - 10:0012:00 - 14:0018:30 - 21:30
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
Travellers' Choice 2024
RATINGS
Food
Service
Value
Atmosphere
Food and ambience
Local cuisine, Seafood, Asian, Singaporean, International, Vegetarian friendly
Details
About
Let Carousel buffet restaurant take you on a whirlwind dining adventure with up to 17 stations of culinary delights. Dive straight into the ocean’s fresh catches at our renowned seafood station – a crowd favourite for its impressive spread (up to 13 different varieties!). The latest addition includes gueridon service for desserts. Other cuisines include Mediterranean, Japanese, Indian and more. At Carousel, there’s certainly something for everyone. Winner of the prestigious AsiaOne People’s Choice for the Best Buffet Restaurant for 7 consecutive years. Carousel’s delicious buffet spread is prepared in halal-certified kitchens.
CUISINES
Seafood, International, Asian, Singaporean
Special Diets
Vegetarian friendly, Vegan options, Halal, Gluten free options
Meals
Lunch, Dinner
FEATURES
Reservations, Buffet, Private Dining, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service
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4.5
3,248 reviews
Excellent
2,140
Very good
805
Average
214
Poor
60
Terrible
33
WBin
Singapore465 contributions
Jan 2020 • friends
This is a very popular halal buffet option. I like the cleanliness, the nice spacious seating and the efficient service staff. The empty plates are cleared from the table quickly even when it is crowded. The food is replaced as quickly as possible. The leg of lamb, chicken and lamb kebabs are grilled to perfection. The artichoke tagine and grilled pineapples are very nice. The slipper lobsters and scallops are served in generous portion. Lots of sushi to choose from. The chestnut tart and creme brûlée are excellent. Nice selection of teas and fresh fruits.
Written 21 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zfy Ed
Singapore10554 contributions
Jan 2021 • none
It has been more than 10 years since our last visit here and with the recent reopening, we decided to come by to try the buffet. It was a weekend and the restaurant was almost full house.
Upon arrival at the main entrance of the hotel, and after doing the temperature check and safe entry, we were told of our table number before heading to the restaurant. This was good, much better than have to queue again to register before heading in.
The restaurant is more cosy and nice, with orange theme, bright and very lovely. Staff were very friendly and efficient and credit must go to everyone which many earlier reviewers have mentioned too!
As for the food, the spread was quite good, at least better than Lime (Parkroyal Pickering), the previous week we went to. It was so pathetic there. The spread here covers local, asian, western dishes and most were nice and yummy. Of course, there were "hits and misses" but overall, they were good.
Some of the food that left us deep impression included the herbal chicken soup, seafood, the prawn paste chicken, grilled fish (salmon), stir fried vegetables, pastries (the cakes, macarons, ice cream etc). As for those that were off the mark, they were the chicken rice (cold and the rice was bland), bryani rice and chicken (the rice was not fragrant as it should be and not warm too and chicken too hard), and eu foo noodles, too bland and cold.
For the pastries, they were served by staff pushing trolleys and do not worry, they have a few going around and we won't be missed out! But if you have a sweet tooth, save it for them, you won't be disappointed for sure!
In terms of improvement, since it's a halal restaurant, maybe they should include more halal food or local food like satay, rojak, kembing soup (mutton soup), popiah etc, that would be imperfect.
Service wise, as mentioned, great and lovely service!
Value for money, yes, as now we have 50% discount for senior citizens (60 and above) and so it's quite a good bargain!
And one feedback that I hope the hotel would look into. Due to Covid19, the lobby has been fenced off and for diners who needed to use the washrooms, they are located on the 2nd storey (actually they have on the lobby but was fenced off) and so they will have to walk up/down the winding flight of stairs and making things worst, there's only 1 cubicle for each for the man/woman and 1 for the handicapped. So can you imagine the wait as the buffet proceed into the half and one hour and beyond (considering the restaurant is full house, notwithstanding that the staff and customers of the hair and beauty salon/conference rooms on the 2nd storey are also using the same washroom).
Other than this, I think we have had a wonderful lunch and will return again soon tapping on the promotions, possibly this week again. Hopefully this review will allow the staff and management ample time to look into and improve it's service offerings!
Written 27 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Triston L
1 contribution
Jan 2021 • family
Service was very prompt and the alacarte buffet menu was superb with the variety and the dishes were very tasty. Additionally, I would like to specially compliment this one particular service staff named Mary Lum, she not only answer to all our enquirers quickly, but also had a very friendly and cheerful disposition towards us and asked us if we needed anything. She also provided my child with a special order of mantou as she saw that she was enjoying it a lot. Overall it was an excellent dining experience .
Written 4 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tay c
13 contributions
Feb 2020 • none
It has been awhile since I have been to Carousel and I have to say that the standards of their food and dining experience have dropped. Despite the large variety of food served at high tea, the majority of which were heavy items and were more appropriate for lunch/dinner.
Was really looking forward to some nice pastries & finger food. The sandwiches had pathetic amounts of filling that could barely be seen. The dessert selection was very unappetizing and the entire spread looked effortless.
Also, we were asked to make payment about an hour into the buffet, not sure what is the hurry.
Even the coffee was off; did not get a chance to try hot chocolate/mocha as the chocolate powder in the machine was empty and not refilled.
The environment was also very noisy with loud music, not a good place to catch up with friends over a high tea session.
The only nice food I had was the muah chee.
Written 22 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Isjaishah332
40 contributions
Feb 2020 • none
We went for the high tea for our son's birthday on 2 Feb with table L14, and we could see the standard of service has dropped. The other waiters and waitress seems 'busy' all the time, except the 2 Indian Waiters (with specs) and one newbie (small girl) who seems to juggle the workload. The food was OK except the chili crabs we found its not that fresh. There seems no enthusiasm during the singing of the birthday songs. The feeling was just different from the last time we were there. Hope it will improved as Carousel is one of our favorite dining place. Thank you!
Written 5 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RTSM
32 contributions
Dec 2021 • friends
Went there for their hi tea buffet. The actual offerings somehow didn’t match the offerings published online for their hi tea menu. It was generally very cheap quality food for the price of the buffet.
Also turned off by the waitstaff, hi tea buffet was indicated to be 3-5pm. At around 4.15pm, one of the staff came to ask to settle the bill, and at 4.45pm we were reminded to leave by 5pm.
There’s better buffets with better food and service out there.
Written 28 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alextan292
Singapore2 contributions
Dec 2021 • none
The services on Carousel has degraded as compared 2 years ago. Bill started to 'pop in' by the waiter in the middle of diners conversation with interruption.
We requested for a small slice of cake for the Birthday celebrant but was rejected by the waiter immediately. Coffee and Tea were not server promptly.
Written 22 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daydream530521
Singapore24 contributions
Feb 2022 • none
"Voted best buffet restaurant in Singapore" by who? The ambience is completely lacking. It is comparable to a Swensen's in appearance. The offerings were an odd collection of low quality budget foods from various regions. The seafood spread was an unusual combination of soggy and over cooked. There were no condiments for them. When we requested cocktail sauce, butter or even soy sauce for our chilled seafood we were handed a single serving packet of mayonnaise for the table. The coffee and tea selection is better at McDonald's.
Written 12 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yani
Singapore82 contributions
Nov 2021 • couples
Dinner buffet started at 6pm and the queue before entering the restaurant is a breeze. We tap our TraceTogether & show our vaccination status, then present SMS from Carousel stating our table number which we were ushered to.
Staff did a good job in explaining the safe distancing measures in Carousel.
Hot drinks are available free. You just have to scan the QR code available on the table to view the drinks menu. A seperate electronic menu is available for ordering soft drinks, wine etc. at a price.
Food variety is good but abit lesser than before Covid times. For example the dessert choices are not much from the trolly going around; handled by the cheerful staffs. Condiments for icecream such as peanuts, sprinkles are not available. Only chocolate sauce.
Buffet food are served by the ever enthusiastic staffs there. You can just inform them how many servings you need.
The bread & butter pudding are worth trying!
Good customer service with staffs asking how the food was & smile when passing by us. Even Mr Abraham Tan (I frequented RP for years thus I know some of their staffs’ names) lend a helping hand in helping his colleagues when the queue for food is forming.
Overall food & ambience are excellent as always even though things have changed but we understand.
We shall return for our staycation once RP is done with their SHN thingy.
Written 19 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AGL
Singapore9 contributions
Nov 2019 • none
Quality and diversity of food is mind-boggling with sumptuous Asian and Mediterranean buffets, the food served is catered to every conceivable taste. Would have preferred the seating space be further apart between tables. Holding a birthday celebration for birthday person is a moment when all the staff make a circle and sing “happy birthday” song which adds a heartwarming atmosphere to a memorable party.
Written 2 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DEBORAH
73 contributions
Jan 2023 • family
This place has the most excellent buffet spread: seafood, Japanese, chinese, western, and Indian cuisine. The seafood is very fresh, love the Oyster the most, juicy and huge. Their sashimi is awesome too. The cheese spread has a good variety to choose from. They also have a live station to cook your choice of pasta. The Indian station has long grain bryani rice, butter curry chicken and grilled chicken, very tasty. The ice cream are creamy and nice. The only reason I gave 4 stars was the price, it is $98++ for weekend dinner, a bit pricey.
Written 28 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aussie
Perth47 contributions
Apr 2022 • none
Great Service for our section along the glass panel that has view of Hyatt hotel opposite was excellent, both a young Malay lady and an Indian senior staff service was tip top. Unfortunately my wife dont get used to such type of buffet style, which foods is been serve instead of self service. Raw fish Sashimi is tastless (Frozen), Chefs at Asian foods section was very helpful and friendly.
Written 17 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bboyyanzz
2 contributions
Feb 2020 • family
Went for the Lobster n Crab promo on 23Feb but it was disappointing. Food like paella was extremely salty. Cold seafood like the lobster was chewy/hard. Lamb roast was overcooked. Chicken was dry. Overall food quality poor. Tasted better.
Written 6 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Speegal
Brisbane191 contributions
Dec 2019 • none
We were staying at Royal Plaza on Scotts so decided to have dinner there for New Years Eve. The selection of international food was excellent. The seafood was fresh. There was hot and cold to choose from. Japanese teppanyaki, sashimi was outstanding. The number of desserts to choose from was amazing - it really was the best buffet dinner I've ever been too, anywhere in the world. Well done and a must if you love any type of food as there is something for everyone. The staff were amazing - always there to fill your glass with wine (BYO) and always smilling.
Written 8 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalPlazaSG
Hello Speegal
Thank you so much for your review and for joining us to celebrate the ends of a great year at Carousel! We are delighted to learn that you had such an outstanding dining experience and truly appreciate your kind compliments. We hope to welcome you back to create another colourful dining experience for you again.
Kind regards,
Patrick Fiat
Written 14 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CathyOruen
Atlanta21 contributions
Jul 2021 • family
Went there with the family seated at table V2. Mr Das explained to us the rules of the buffet slowly and clearly. He was friendly, polite and dedicated. Then we met Lynn who was also kind and polite to my mum especially. I felt the whole team including the chef for Chicken Rice was friendly and committed. Its has been a while I met an entire crew team of an F&B establishment who is consistent and took pride in their work. They are friendly, thoughtful!! I met with a Ms Angkhana who was ever so kind and told my mum to take the lift instead of the stairs. She was very concerned about my mums leg as she has a problem with her knee. Been to the hotel several times and the service this time is just exceptional. Thank you to the team for a memorable dining experience.
Written 14 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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