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Paul

#7,701 of 9,727 Restaurants in Singapore
€€ - €€€French, Cafe, European
391 Orchard Road Ngee Ann City Tower a | #03-16/17, Ngee Ann City, Singapore 238873, Singapore
+65 6836 5932
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Neighbourhoods
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Overview
  • Excellent11%
  • Very good23%
  • Average21%
  • Poor18%
  • Terrible27%
Travellers talk about
“macaroons” (15 reviews)
“sandwiches” (11 reviews)
“bone marrow” (3 reviews)
Closed Now
All hours
CUISINES
French, Cafe, European, Caucasian, Vegetarian Friendly
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
391 Orchard Road Ngee Ann City Tower a | #03-16/17, Ngee Ann City, Singapore 238873, Singapore
All Details
Write a ReviewReviews (323)
Traveller rating
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1 - 10 of 291 reviews

Reviewed 3 weeks ago via mobile

The Sgrean chubby aunty on duty on 13Aug2017 at about 16:25HRS was snobbish...at takashimaya outlet. No smile no service at all. If we were not there for a bday celebration, i would have give her a good lecture. Thanks to the cakes flavour thus 2stars...More

Thank Kelvin937
Reviewed 9 January 2018 via mobile

I discovered Paul while I was working in banking in Japan in Tokyo in akasaka area, The food was amazing and the service perfect and the shop freshly opened. The Paul in Takashimaya is very nice furnished however the service is incredibly slow slow Sooo...More

Thank AnaMariaRb
Reviewed 1 January 2018

We were at the Paragon outlet. The service was ok, and so was the food. My wife preferred the one in Bangkok. She did not like the dood there and her reaction was "so-so". I liked the soup of the day...tomato. Other than that I...More

Thank GLLK54
Reviewed 1 January 2018 via mobile

I have been to many PAUL outlets. In Westgate, Paragon and Takashimaya. Its a dessert heaven. They serve very good food and good service as well.

Thank Tony K
Reviewed 22 December 2017 via mobile

This place is being blasted for service. Not sure why, it's pretty normal to me. Nothing special for the drinks, but tolerable

Thank bcheong
Reviewed 17 December 2017 via mobile

We pop into Paul's at Marina Bay Link fairly often for coffee a pastry breakfast and unfortunately last weekend when we went down for breakfast after ordering coffee and breakfast we waited for about 15 minutes for coffee and when my Wife went up to...More

Thank tjf68
Reviewed 16 December 2017 via mobile

Went to Paul for dinner but it’s a shame I did not manage to try their food as we left due to bad and unprofessional service. Decided on what to order and waved for the service staff to take our order but did not assist...More

Thank Vincentgbe
Reviewed 11 December 2017 via mobile

Food was overpriced for the average quality, ordered truffle fries and the afternoon tea set. only the moelleux chocolate cake was worthy of calories. Staff were lacklustre, requested for chilli sauce twice before they remembered. Even the bill has to be asked for twice. Not...More

Thank lavend3rmist
PAULbakerysingapore, Public Relations Manager at Paul, responded to this reviewResponded 12 December 2017

Hi lavend3rmist, Thank you for sharing your feedback. We take your comments seriously and will highlight your experience to the team to have a look into. We hope that you give us the opportunity to welcome you back again.

Reviewed 10 December 2017 via mobile

I cannot fathom a restaurant which hires young serve staff who cannot communicate with the patrons. I had a frustrating few minutes with an inexperienced non speaking wait staff before u was attended on by what was obviously an older and more experienced staff. I...More

Thank Jen K
PAULbakerysingapore, Public Relations Manager at Paul, responded to this reviewResponded 12 December 2017

Hi Jen K, Thank you very much for sharing your feedback. We have noted your comments and will be sure to highlight your experience to the team to have a look into. We hope that you would give us another chance and come by again!

Reviewed 9 December 2017 via mobile

Haven’t been here for a while. Here for dinner. No queue. Was quite disappointed with the service and food. Service was poor. Food was just so so. Will not come again.More

Thank Sherine L
PAULbakerysingapore, Public Relations Manager at Paul, responded to this reviewResponded 12 December 2017

Hi Sherine L, Thank you very much for your feedback. We thank you for your support thus far and will highlight your comments for the team to look into. Hope that we can have the opportunity to welcome you back again and that you will...More

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12345630
Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
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Ask a question
Questions & Answers
Sabs_in_Sing
20 July 2015|
AnswerShow all 4 answers
Response from El S | Reviewed this property |
It has opened one in the mall opposite - Paragon
0
Votes
Rezberry
20 March 2015|
Answer
Response from Glenn B | Reviewed this property |
At the moment it is nor Certified Halal, hope this helps :)
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Dinner, Breakfast, Lunch, Brunch
Restaurant features
Delivery, Serves Alcohol, Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Wine and Beer, Accepts Credit Cards
Good for
Child-friendly, Kids
Open Hours
Sunday
09:00 - 21:00
Monday
09:30 - 21:30
Tuesday
09:30 - 21:30
Wednesday
09:30 - 21:30
Thursday
09:30 - 21:30
Friday
09:30 - 22:00
Saturday
09:00 - 22:00
Location and Contact Information
  • Address: 391 Orchard Road Ngee Ann City Tower a | #03-16/17, Ngee Ann City, Singapore 238873, Singapore
  • Location: Asia  >  Singapore  >  Singapore>  > Orchard Road
  • Neighbourhood: Orchard Road
  • Phone Number: +65 6836 5932
  • E-mail
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