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Cafe Causette - Mandarin Oriental Hotel

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M/F, Mandarin Oriental Hong Kong, No.5 Connaught Road, Central, Hong Kong 000000, China
Name/address in local language
06:30 - 23:30
Open now
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Sun - Sat 06:30 - 23:30
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304 Reviews from our TripAdvisor Community

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Showing 258: English reviews
hong kong
2 reviews
3 of 5 bubbles Reviewed 3 days ago NEW

Set dinner was a little overpriced. Both our strip loin steak main courses were gristly and chewy. Apple pie was a very generous sized portion, but too sweet. Ambience was lacking for an evening meal. I had to move after the waiter put me right next to the service counter, where waiters noisily sorted cutlery and crockery.

Thank Chocolateorange1969
Hong Kong, China
Level Contributor
94 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

efficinet service but not smiling. a long wait between first and second. some good recipes some average and small portions.

1 Thank akwils
Barcelona, Spain
Level Contributor
34 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I was invited for Afternoon Tea here by friends while on a trip to Hong Kong. The whole experince was memorable, from the moment I entered. The maitre d', Terry, was incredibly attentive and went the extra mile to make it an unforgettable afternoon. The Mandarin is the only place for Afternoon Tea when in Hong Kong.

Thank irishbcn
Hong kong
Level Contributor
157 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

The cafe inside Mandarin Oriental is not cheap as to be expected. Service is very professional. The interior is full of natural light, chairs are comfy, and lots of beautifully patterned spheres/lanterns hanging from the ceiling. The menu has a select few dishes from varying cuisines. Asian (Indian, Japanese, Chinese)/Western (British, Italian, American) Penang Cha Kwai teow $258. For the... More 

Thank nettyli
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

Beautiful location but had to ask for everything TWICE!! Seems to be resting on the reputation of the hotel. There were plenty of staff but no one seemed to be waiting on tables. So disappointing

1 Thank lovinlondonLondon
MOHKG, Manager at Cafe Causette - Mandarin Oriental Hotel, responded to this review

Dear lovinlondonLondon, Thank you very much for sharing your important comments with us. On behalf of my team, I would like to express my sincere apologies. Please be assured that we have taken your comments concerning your experience into serious consideration and that the issue has been addressed with our restaurant manager and the team to make sure that we... More 

Level Contributor
134 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 243 helpful votes
5 of 5 bubbles Reviewed 11 December 2016 via mobile

The CBD meeting place of choice for discerning business people. Also for housewives. Bright and busy, without being cramped. Service, food and beverages always top drawer

Thank John B
Hexham, United Kingdom
Level Contributor
272 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed 14 November 2016

We ate Dinner before leaving for the airport. The wait staff was very helpful and friendly and the quality of the food was very good. All prepared and presented well. This is a good option for less formal dining in the wonderful MO hotel. It did get busy later on and service slipped a little as it was more difficult... More 

Thank PASP123
MOHKG, Manager at Cafe Causette - Mandarin Oriental Hotel, responded to this review

Dear PASP123, Thank you for choosing to stay with us in October and for visiting some of our restaurants during your stay. I was happy to read that you enjoyed dining at our casual Café Causette and were able to enjoy a variety of dishes. I however regret to read that we were not able to deliver prompt and attentive... More 

Melbourne, Australia
Level Contributor
384 reviews
230 restaurant reviews
common_n_restaurant_reviews_1bd8 160 helpful votes
5 of 5 bubbles Reviewed 6 November 2016

This is a very choice venue for lunch or high tea. We had the latter this time. You can choose a full set or just individual dishes. Coffee is superb. Service is professional although a bit hard to get hold of to add to the order. Apart from the iconic Peninsula Hotel in Kowloon (where the wait can be punishing)... More 

Thank HofH999
Hong Kong, China
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 29 October 2016 via mobile

It's easy to get a seat on Saturday evening. My hubby ordered Hainan Chicken Rice and i ordered Fish with Tom Yum Kong soup. I specifically told the waiter that I don't like it too salty and don't want salt sprinkled on my fish. Unfortunately, i did taste some sort of a pinch of salt on the skin of the... More 

Thank ave c
MOHKG, Manager at Cafe Causette - Mandarin Oriental Hotel, responded to this review

Dear ave c, Thank you for taking the time to review your recent dining experience at Café Causette. On behalf of the culinary team and I, please allow me to offer my sincere apologies and know that we have alerted our team on the issues raised to ensure this doesn’t repeat itself. Your feedback is important to us and we... More 

New Canaan, Connecticut
Level Contributor
38 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 25 October 2016 via mobile

I have been here many times for breakfast and lunch so this was my first dinner. Convenient as I am staying in the hotel. The quality of the food is good and the price is reasonable. The French fries are to die for! The main had some strange mixture of things - I had the veal and it came with... More 

Thank cons18
MOHKG, Manager at Cafe Causette - Mandarin Oriental Hotel, responded to this review

Dear cons18, Thank you very much for visiting Café Causette and for sharing your thoughts. I was pleased to read you had a nice experience with us, however, we are sorry to read your main course failed to impress you. I have related your comments to our chef to look into the matter. In the meantime, we look forward to... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Chinese, European, Asian, International, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Wheelchair Accessible, Valet Parking
Good for
Romantic, Business meetings, Child-friendly
Open Hours
06:30 - 23:30
06:30 - 23:30
06:30 - 23:30
06:30 - 23:30
06:30 - 23:30
06:30 - 23:30
06:30 - 23:30
Location and Contact Information
  • Address: M/F, Mandarin Oriental Hong Kong, No.5 Connaught Road, Central, Hong Kong 000000, China
  • Location: Asia  >  China  >  Hong Kong>  > Central
  • Neighbourhood: Central
  • Phone Number: 852-28254005
Beautifully designed with a relaxed, friendly ambience, Cafe Causette is Mandarin Oriental, Hong Kong's all-day dining venue. It is open for breakfast, lunch and dinner and is one of the hotel's most popular restaurants.

Cafe Causette’s lively show-kitchens serve a range of dishes from all over the world. Discover Asian favourites such as Nasi Goreng and Hainan Chicken Rice on an extensive menu that also features classic international offerings such as The Mandarin Burger and pizzas that are considered by many to be the best in town. A favourite with both Hong Kong residents and hotel guests, Cafe Causette also offers afternoon tea.

Guests in suitable comfortable attire are welcomed.

Questions & Answers

Questions? Get answers from Cafe Causette - Mandarin Oriental Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Central

Neighbourhood Profile
When people think of Hong Kong, most imagine movies with famous skyscrapers dominating the skyline. The area widely known as Central is the major financial hub and entertainment district, which truly lives up to the saying, “work hard, play hard.” Bars stay open late into the night and there just happens to be a street party every weekend. Although everything seems to be operating at lightning speed, Central is full of quiet, hidden gems. Nestled between office towers are wet markets and some of the city’s oldest restaurants dating back to the 1960s. Feeling a bit overwhelmed? Retreat from the crowds by exploring beautifully restored historical buildings and even a green oasis of botanical gardens.
Explore this neighbourhood