We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hugo's, Hyatt Regency Hong Kong, Tsim Sha Tsui

€€€€European, International,
18 Hanoi Road, Tsim Sha Tsui | Kowloon, Hong Kong, China
852-37217733
Call
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent54%
  • Very good31%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“brunch” (6 reviews)
Restaurant Hours
CUISINES
European, International, Contemporary
PRICE
€€€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
18 Hanoi Road, Tsim Sha Tsui | Kowloon, Hong Kong, China
All Details
Write a ReviewReviews (87)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 69 reviews

Reviewed 1 week ago

It is a pleasure to walk into a restaurant and immediately feel that it somehow clicks. The welcome was warm and pleasant from both kitchen and service staff. I don't drink alcohol and it is always a gamble as most of the time, bad non-alcoholic...More

Thank Jan S
EricSKChiu, Director of Food and Beverage at Hugo's, Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this reviewResponded 6 days ago

Dear Jan S, thank you so much for taking the time to share your recent dining experience. We are so glad to learn that you had an enjoyable meal with us. Looking forward to welcoming you back to Hugo’s on your next visit to Hong...More

Reviewed 4 weeks ago via mobile

With a very good selection of meals and friendly staff we had a wonderful dinner. The tableside prepared Caesar Salad and Steak Diane were both fun and flavorful. All of the staff were excellent and made it a good dining experience. Fun desserts too. Definitely...More

Thank ConradSeattle
EricSKChiu, Director of Food and Beverage at Hugo's, Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this reviewResponded 4 weeks ago

Dear ConradSeattle, thank you so much for taking the time to share your recent dining experience. We are delighted to learn that you had an enjoyable meal at Hugo’s. Especially liked the “Caesar Salad, Steak and Dessert” and satisfied with the overall services. We all...More

Reviewed 28 October 2017

Wanted to try it out again last night after having a terrible experience few years ago and it was unacceptable again and had to walk out. Arrived at 8:10PM, ordered the 1,000g Tomahawk Steak for 2 at about 8:20PM (was told it would take 45...More

Thank tonysuzer
EricSKChiu, Director of Food and Beverage at Hugo's, Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this reviewResponded 31 October 2017

Dear tonysuzer, thank you for taking the time to share your review. I was concerned to note that the Tomahawk Steak was below your expectations. I wish to take this opportunity to extend my apology for your disappointing dining experience at Hugo’s. This certainly doesn’t...More

Reviewed 17 October 2017 via mobile

I have decided to go to Hugo’s for my 6x birthday. Hotel arranged my reservation at the restaurant while I made the room reservation.,. Haven’t dined at Hugo’s since they moved to the new location... Were greeted and served by Leo Au,asst manager .. I...More

Thank Liuponnie
EricSKChiu, Director of Food and Beverage at Hugo's, Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this reviewResponded 19 October 2017

Dear Liuponnie, thank you for posting a review on TripAdvisor. We are glad to hear that you enjoyed the food and the service at Hugo’s. It is also a great pleasure to receive such a good compliment to Leo Au. That gives him a great...More

Reviewed 13 October 2017 via mobile

The Hugo’s at Hyatt Regency has long been a favorite for Hong Kong old timers, since the time when Hyatt Regency was still on Nathan Road. It has not stopped to impress. I recently had lunch there three times in six weeks. Without exception we...More

Thank Chris Chuk Ho M
EricSKChiu, Director of Food and Beverage at Hugo's, Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this reviewResponded 16 October 2017

Dear Chris Chuk Ho M, thank you so much for taking the time to share your recent dining experience. It is with a great pleasure to learn that you had enjoyable lunches at Hugo’s. We also appreciate very much for your continued and frequent support....More

Reviewed 18 August 2017 via mobile

A romantic place, recommended for celebration, dating...But rate a bit overpriced. I love the lobster soup most and i think that is the best dish for that night dinner

Thank hang ka K
Reviewed 9 July 2017 via mobile

My wife and I recently dined at Hugo's in celebration of our 10th wedding anniversary. The restaurant itself is beautifully decorated and offers a fine dining experience with table-side cooking. We found the food outstanding in both taste and presentation and the wines, which were...More

Thank Johno5571
EricSKChiu, Director of Food and Beverage at Hugo's, Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this reviewResponded 11 July 2017

Dear Johno5571, thank you so much for taking the time to share your recent dining experience. We are delighted to learn that you had a memorable meal at Hugo’s. Not only food and wine meet your expectation, but also the restaurant décor and services. We...More

Reviewed 26 June 2017

It is amazing that you can try their signature dish Beef Tartar unlimited during the brunch. All the food such as cavier, lobster (cold), salad, prawns.... all are amazing. For the main dish you must try their signature Roasted Beef. so tender and juicy, however...More

Thank Eddie U
EricSKChiu, Director of Food and Beverage at Hugo's, Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this reviewResponded 28 June 2017

Dear Eddie U, thank you for taking the time to share your recent dining experience. We are glad to learn that you enjoyed the Hugo’s Sunday Brunch so much. Particularly mentioned some food items from appetizer, main to dessert met your expectation. We look forward...More

Reviewed 3 June 2017 via mobile

I am Hyatt super fans. Have been Hugo's for a while, but still having high quality food and atmosphere. It was surprise me that there was 25% off for hotel guest. Perfect!More

1  Thank Norman C
EricSKChiu, Director of Food and Beverage at Hugo's, Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this reviewResponded 5 June 2017

Dear Norman C, thank you very much for taking the time to share your recent dining experience. We appreciate very much for your compliment, and the great usual support to Hugo’s. We look forward to welcoming you back for celebrating another special occasion. Thank you....More

Reviewed 13 April 2017

Service is very attentive but I was disappointed in the table side preparation. I ordered the steak tartare and the server brings it to the table already chopped up...and then quite unceremoniously sticks it in a bowl to mix with assorted spices and sauces. I...More

Thank TristanEF
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Nearby Restaurants
N1 Coffee & Co
285 reviews
.02 km away
Pizza Express K11
157 reviews
.06 km away
Ichiran (Tsim Sha Tsui)
158 reviews
.06 km away
Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui
147 reviews
.02 km away
Nearby Attractions
Kowloon Park
1,780 reviews
.26 km away
Tsim Sha Tsui East
1,164 reviews
.14 km away
L&K Custom Tailor
271 reviews
.18 km away
Bruce Lee Statue
320 reviews
.20 km away
Questions & Answers
Get quick answers from Hugo's, Hyatt Regency Hong Kong, Tsim Sha Tsui staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$77 - US$155
Cuisine
European, International, Contemporary
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Validated Parking, Wheelchair Accessible, Serves Alcohol, Private Dining
Good for
Special Occasion Dining, Business meetings, Romantic
Location and Contact Information
  • Address: 18 Hanoi Road, Tsim Sha Tsui | Kowloon, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong>  > Tsim Sha Tsui
  • Neighbourhood: Tsim Sha Tsui
  • Phone Number: 852-37217733
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing