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Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin)

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4/F, Hyatt Regency Hong Kong,18 Chak Cheung Street, Hong Kong, China
Name/address in local language
852-37231234
Website
Today
11:30 - 22:30
Open now
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Hours:
Mon - Fri 11:30 - 22:30
Sat - Sun 10:30 - 22:30
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137 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Kuala Lumpur, Malaysia
Level Contributor
90 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
Reviewed 4 days ago NEW

If you eat here, be sure to order their Peking Duck. We had Dim Sum and it is really very good. Their service is excellent.

Helpful?
Thank donliew
New York, NY
Level Contributor
66 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
Reviewed 5 days ago NEW

I ate at this restaurant three years ago and remembered well the quality of its Peking Duck, supposed to be one of the best in Hong Kong, and the service. It used to be very difficult to make a booking here because of the restaurant's renown. So a friend and I went with high expectations. We left in great disappointment.... More 

Helpful?
Thank areopagus
Singapore
Level Contributor
58 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 6 days ago NEW

The food was fantastic, we ate lunch there as we were already tired of queuing around the other popular places to eat. The food quality was just perfect but I would have given it Excellent if only the prices were just a tad bit lower. Food is quite pricey when eating there. Some Dim Sum, Fried Rice, Char Siew and... More 

Helpful?
Thank Mikas101
Hyderabad, India
Level Contributor
104 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 3 weeks ago

Orders take time to be noted. The food is delectable. Service staff are friendly, but communication may be a challenge.

Helpful?
Thank sandeeppillay
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear sandeeppillay, Thanks for sharing your experience. Glad to hear you enjoyed the delicious food at Sha Tin 18! Rest assured that your comment on staff services has been shared with the team for review and improvement on better staff training. We hope welcome you back soon. Best regards, Ricky Yeung Director of Food and Beverage More 

Hong Kong, China
Level Contributor
32 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

I have been a regular over few years. What is amazing is that the quality is so consistent. The level of service is of the highest order. The duck is popular but personally prefer the dish served in Peking Garden.

Helpful?
Thank Henry T
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear Henry T, Thanks for the great review sharing your experience. Glad to hear you enjoyed our high quality of food and consistency of services! Rest assured that your feedback regarding our signature Peking duck will be shared with the team for evaluation. Looking forward to serving you again soon. Best regards, Ricky Yeung Director of Food and Beverage More 

california
Level Contributor
366 reviews
152 restaurant reviews
common_n_restaurant_reviews_1bd8 138 helpful votes
Reviewed 3 weeks ago

I was taken here by my relative to try their famous Peking duck. The place is in Sha Tin and is easily accessible by the Hong Kong train going to Lo Wu and just get off at the University train stop and look for Hyatt Regency Hotel. We ordered a variety of dim sum along with their Peking duck. I... More 

Helpful?
Thank chanyu1
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear chanyu1, Thanks for the great review sharing your experience. Glad to hear you are impressed by our signature Peking duck! Rest assured that your comment regarding the prices and quality of dim sum has been shared with our Executive Chef for review and improvement. Looking forward to welcoming you again. Best regards, Ricky Yeung Director of Food and Beverage More 

Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 22 March 2017

I am absolutely disappointed with the way how the hotel personnel are trained on handling customer inquiry and booking. I called in last night to try making a table reservation at Shatin 18 for Sunday Night (Mar 26, 2017) for a table for 9 people at 18:30. First of all, I am already disappointed that constantly no one is there... More 

Helpful?
2 Thank Ben T
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear Ben T, Thank you for the review. As much as we strive to provide the best experience to our guests, I am sorry to learn of your disappointment. Please be informed that we do serve two round seating at Sha Tin 18 during weekend’s dinner period due to huge demand, appreciate your kind understanding. With reference to your request,... More 

Sydney, Australia
Level Contributor
58 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 23 February 2017

I frequently had lunch gathering here . I really enjoyed it because there was a lot of privacy. The food was nice and the seat was comfortable. It was not crowded in the afternoon and therefore it was really very good for private gathering. The staff was polite and the service was excellent.The price was a little bit high but... More 

Helpful?
Thank davidlamtraveller
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear davidlamtraveller, Thanks for the great review sharing your experience. Glad to hear you enjoyed the food and service at Cafe! Your continued support is a great encouragement to us. We sincerely look forward to welcoming you back soon. Best regards, Ricky Yeung Director of Food and Beverage More 

Level Contributor
58 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 19 February 2017 via mobile

I dine here regularly, and I love the service. Unlike other buffets, this place gives you great value. The staff are efficient and polite. On this particular visit the staff seemed a bit demorolized, but they were really open, and I hope I cheered some of them up. I certainly can't blame them for this, as the stakes and pressure... More 

Helpful?
Thank Solomon L
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear Solomon L, Thanks for the great feedback and compliments. It is a true pleasure to know you enjoyed our delicious food and excellent service. Your tremendous support is extremely encouraging! Looking forward to serving you again on your next visit. Best regards, Ricky Yeung Director of Food and Beverage More 

1 review
Reviewed 15 February 2017 via mobile

Very good environment spacey and quiet. Foods are great too, Starter Shiso avocado with vinegar very unique and fresh taste worth to try.

Helpful?
Thank Cate576
HyattRegencyShaTin, Director of Food and Beverage at Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin), responded to this review

Dear Cate576, Thanks for the great review sharing your experience. Glad to know you enjoyed the food and service at Sha Tin 18! Looking forward to serving you again soon. Best regards, Ricky Yeung Director of Food and Beverage More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$20 - US$130
Cuisine
Chinese, Asian
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Local cuisine, Special Occasion Dining, Business meetings, Child-friendly, Kids
Open Hours
Sunday
10:30 - 22:30
Monday
11:30 - 22:30
Tuesday
11:30 - 22:30
Wednesday
11:30 - 22:30
Thursday
11:30 - 22:30
Friday
11:30 - 22:30
Saturday
10:30 - 22:30
Location and Contact Information
  • Address: 4/F, Hyatt Regency Hong Kong,18 Chak Cheung Street, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong
  • Phone Number: 852-37231234
Description
The best of China’s cuisines are on show at Sha Tin 18, the show-kitchen restaurant at the Hyatt Regency Hong Kong, Sha Tin.

Offering authentic Cantonese and northern Chinese cuisine, friendly service and great value, Sha Tin 18 is the perfect destination for weekends spent with family and friends or for a business gathering during the week. Guests at the spacious outdoor terrace may enjoy calming scenery of mountains and trees while those in the main dining room will enjoy watching the action from each show kitchen.

Questions & Answers

Questions? Get answers from Sha Tin 18 (Hyatt Regency Hong Kong, Sha Tin) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?