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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Diner, Healthy
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Brunch, Dinner
View all details
meals, features
Reviews (138)
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121 results
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11
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Reviewed 3 days ago

It was wonderful💕. Every staff member I encountered, from the entrance to our table were delightful and eager to help! Thank you! Will recommend to my colleagues! Tutarudi Tena ❤️

Date of visit: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 June 2022 via mobile

Friendly staff with good service. Order arrived fairly quick. Ordered latte which wasn't the best. Friend ordered milkshake which was bland.

Date of visit: June 2022
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Reviewed 13 August 2021

JAVA HOUSE does not deserve Mombasa AND vice versa! Today I ordered a Java House favourite of mine, fillet steak with 2 eggs, home fries & salsa, specifying emphatically that the steak be cooked medium rare. The meal arrived, the meat was grey in colour...& with the consistency of boot leather, grossly overcooked and quite obviously NOT fillet steak, more likely sections of tired old rump steak. The good waiter obligingly took it away, returning shortly thereafter with new sections of what appeared to be rump steak, NOT fillet as ordered : Furthermore, the meat was cold as if straight out of a refrigerator, had been slightly flashed-seared externally but quite raw inside. THIS IS ABSOLUTELY NOT GOOD ENOUGH FOR JAVA HOUSE. As a once regular customer of the Java House Nyali Centre, I shall not revisit, restricting now my patronage to various Java House outlets in Nairobi, which from my long experience are excellent in every respect.More

Date of visit: August 2021
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Reviewed 11 August 2021

Nice place for a quick meal with very fast service. Meal was fresh and the sitting arrangement was perfect. Good for family outing

Date of visit: July 2021
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Reviewed 10 July 2021 via mobile

With customers becoming increasingly concerned about their cleanliness should be on the forefront but obviously not at Java House Nyali center . Scruffy and unkept nothing is inviting to what could be a busy and popular place. Most uncomfortable seating coupled with unwelcoming and obviously...poorly or not at all trained staff is not in line with usual Kenyan hospitality. Cost cutting is obviously backfiring and so is the quality of food. Only WIFI and coffee are still ok otherwise shape up or shape out!More

Date of visit: July 2021
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Reviewed 6 April 2021 via mobile

Me and some co workers went here for lunch, what a great find! They have Ice Tea! Did not think I would get Ice Tea in Africa but they came thru! Great prices, friendly service! Ok so they Mexican foods not quite real Mexican food...but damn if it isn’t a good stand in! Can’t wait to try Breakfast. So go and try it out, if you don’t dig it send your hate mail to me. But don’t think I will get to much. Check it out friends! Enjoy!More

Date of visit: April 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 October 2020

We visited Java Mombasa for breakfast and its a shame the service and quality of food is below standard. Firstly they didn't have avocados which in a country known for producing avocados is quite shocking. We ordered the poached eggs on toast hoping for a...runny yolk, but those eggs were horrible. It was made worse by the fact we waited an hour for our food and drinks to arrive. Also the amount of flies hovering around was really annoying. It's like they don't clean the place. Hopefully they improve because java elsewhere delivers a much better standard.More

Date of visit: October 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 March 2020

Generous portions and good fare. Enjoyed the meal although the service was quite slow but the staff were pleasant.

Date of visit: December 2019
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Reviewed 26 January 2020 via mobile

We have been to Java twice. The quality of food and beverages is not up to par unlike Java,Nairobi. It's disappointing to experience such below average standards while excellent in Nairobi. Purpose of reviews are hopes that these establishments will improve with feedback.

Date of visit: January 2020
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Reviewed 19 January 2020 via mobile

Poor service delivery and more training required for some servers, we experienced bad service and incompetence from the waitress who served us. It took 45mins for a burger with fries to reach our table, the smoothies were really thick we had to return them to...be redone. The waitress is poor in communication and lacks product knowledge she seemed lazy and the manager on duty was not any better. You need more managers that are problem solvers and not mere robots. I suggest product knowledge training as well as communication skills training for servers and problem solving techniques for the manager at this branch. Outta 10....it’s a 0.5/10 for this eatery.More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Frequently Asked Questions about Java House Nyali

Yes, Java House Nyali offers takeaway services.

Java House Nyali is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4