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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, African, Bar, Pizza
Meals
Lunch, Dinner, After-hours, Drinks
FEATURES
Outdoor Seating, Seating, Parking Available, Private Dining, Television, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards, Table Service, Live Music, Waterfront, Beach, Sports bars
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Reviews (81)
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Reviewed 9 September 2021

Pizzas as expected done as italians know how to make and have taught other chefs well. Prices a bit overpriced but so are many in Kenya I think they are struggling since covid like many others so would think it better to reduce pricing not...increase. Good time to go would be special on Wednesdays 2 for one pizzas.More

Date of visit: September 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 16 March 2021

Perfect place just on the beach. They also have affordable cottages, all with a terrace with view on the garden and sea

Date of visit: December 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 March 2021

the view is wonderful, relaxing atmosphere, good food, just on the beach, this place has it all you need to spend a good time.

Date of visit: March 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 January 2021

Easy to make and confirm reservations. Polite and thoughtful staff in making arrangements. Speedy food and beverage service.

Date of visit: January 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheNewBigTree K, Public Relations Manager at The New Big Tree Beach Resort, responded to this reviewResponded 9 February 2021

Thanks Malcolm, we hope to host you again soon!

Reviewed 10 January 2021 via mobile

Friendly staff, an awesome 5 star view . Fantastic pizzas, buy one get one free every Wednesday . Lots of available local ladies if you are a single traveler 😉

Date of visit: January 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 August 2019

High price for lousy service, cold food and warm coke. Location is nice. They advertise on Facebook live band every Saturday but that hasn't been true for ages. I guess they don't mind drawing people there on false pretenses. When this is pointed out to...staff all they say is: It wont happen again.... and charge full price.More

Date of visit: August 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Trip11820530283, Owner at The New Big Tree Beach Resort, responded to this reviewResponded 14 August 2020

Thanks for your review, we have a new management now and we focus on the service and client orientation. I hope you will come back to visit and see the improvements.

Reviewed 19 March 2019 via mobile

From cowrieshell to bamburi on a day and we have stop in big tree hotel..the cold beer was so nice after the trip and the seafood very tasty. We relaxed and observed the beach and ocean. Again soon we visit the restaurant.

Date of visit: April 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 January 2019

Let me begin with bad aspects: wrongly oriented staffs, zero customer service, food barely mentionable. But prices and location is nice.

Date of visit: January 2019
Helpful?357  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Trip11820530283, Owner at The New Big Tree Beach Resort, responded to this reviewResponded 14 August 2020

Thanks for your review, we have a new management now and we focus on the service and client orientation. I hope you will come back to visit and see the improvements.

Reviewed 12 November 2018

One can rent a lounge chair and spend a lazy day at the beach. On Sunday afternoons there a band and the food and service are commendable. A great place to go.

Date of visit: October 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The_New_Big_Tree, Public Relations Manager at The New Big Tree Beach Resort, responded to this reviewResponded 30 August 2020

Thanks for your review!

Reviewed 2 October 2018 via mobile

Nice play to stay. Affordable, next to the beach and cool atmosphere. Malindi Road is just a walk in distance.

Date of visit: September 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The_New_Big_Tree, Public Relations Manager at The New Big Tree Beach Resort, responded to this reviewResponded 30 August 2020

Thanks for your review!

Reviewed 10 February 2018

Located in the southern part of Bamburi beach, next to The Pirates, it's a good place to enjoy beach life. Find your way to the beachside section in front and enjoy the breeze from the indian ocean and the excelllent seaview together with cold Tusker...beers. If you're in for more bar and restaurantfeeling go for the more indoor section on the right hand side. Cold beers and good food for reasonable prices. The rooms are basic and ok and good value for money . What I really miss is that it should be safety box in each rooom, so I hope for this next time.More

Date of visit: January 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The_New_Big_Tree, Public Relations Manager at The New Big Tree Beach Resort, responded to this reviewResponded 30 August 2020

Thanks for your review!

Reviewed 31 January 2018 via mobile

The view is good to look at from you seat but the service is extremely slow!!!! Having a drink is fine but the food just takes too long. The staff are friendly enough. The prices are ok.

Date of visit: January 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Trip11820530283, Owner at The New Big Tree Beach Resort, responded to this reviewResponded 14 August 2020

Thanks for your review, we have a new management now and we focus on the service and client orientation. I hope you will come back to visit and see the improvements.

Reviewed 17 January 2018 via mobile

Went there aug/Sep after long walk along beach most days lots working ladies I think more at weekends and old men all nationality drinks ok never ate there never saw the place very busy staff ok part of building crumbling away

Date of visit: August 2017
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 January 2018

Seeing as i was staying in Bamburi it was very accessible to me and loved it had a mix that could accommodate us and the kids. The beach was not crowded which was a plus considering it was the festive season.. Their mixed platter was...sumptuous just what we needed after a long hike in the park. and the prices equally friendly. You could do MUCH better with your washrooms and "changing rooms"...having just one stall with a 'leso' curtain as a changing room totally bogged me down...with the wind blowing-there was zero privacy and it wreaked of urine (granted this may be more the fault of the patrons than management). Found that totally unhygienic especially for the kids who wanted to go around barefoot. Also having one shower next to the entry path for people to wash off regardless of gender and again having it in the open is quite disturbing....Privacy is key. Also verandah/patio next to the beach was all cracked posing additional risk. Management definitely needs to look into those.More

Date of visit: December 2017
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The_New_Big_Tree, Public Relations Manager at The New Big Tree Beach Resort, responded to this reviewResponded 30 August 2020

Thanks for your review!

Reviewed 26 December 2017 via mobile

I love this place.. Being on a budget trip to the coast, I wished i had discovered this place earlier into my trip at Azul magharita. Beers are relatively well priced compared to the other venues such as Yulz. I also had their club sandwich...and was blown away by the big portion sizes. However, the service can be slow. .and meals can take a while. But I can't complain because it's worth the wait.More

Date of visit: December 2017
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The_New_Big_Tree, Public Relations Manager at The New Big Tree Beach Resort, responded to this reviewResponded 30 August 2020

Thanks for your review!

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Michael R
31 December 2014|
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Frequently Asked Questions about The New Big Tree Beach Resort

The New Big Tree Beach Resort is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 4
  • Atmosphere: 4