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Nairobi Java House Downtown

Mama Ngina Street, Nairobi, Kenya
+254 721 494049
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Overview
  • Excellent35%
  • Very good43%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
“brunch” (3 reviews)
“salad” (11 reviews)
“carrot cake” (3 reviews)
Restaurant Hours
CUISINES
Cafe, African, International
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Mama Ngina Street, Nairobi, Kenya
All Details
Write a ReviewReviews (174)
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1 - 10 of 162 reviews

Reviewed 4 weeks ago

Coffee is excellent, but it's very busy and be careful if you buy beans of coffee for a gift, be sure to check its weight Because it may give you less weightMore

Thank Armopolo
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 3 weeks ago

Dear Guest, Thank you for taking the time to review your experience with us and we're glad to hear that you enjoy our coffee. We encourage our guests to always alert us incase of anything (be it poor service/coffee beans related complaints) and we'll address...More

Reviewed 6 December 2017 via mobile

It was nice visiting this place. A variety of comfort food and nice dishes. Price was decent, although, the service was too slow. See the stars next to some plates they are amazing.

Thank Julia O
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 13 January 2018

Dear Julia, Thanks for taking the time to review your experience with us and for the feedback as well. Our sincere apologies for the slow service and any inconvenience caused. We'll keep improving our services in order to serve our guests better. Thanks again!

Reviewed 24 November 2017 via mobile

The food quality was very good . The coffee taste was awesome The waiters are very friendly and welcoming Nice place to start ur day with :)

Thank Heba A
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 13 January 2018

Thanks for taking the time to review your experience with us Heba! We are sure our team enjoyed catering to you as much as you enjoyed your Java experience :) Come back soon for more java love!

Reviewed 15 November 2017

Had a really good experience there. Me and my gf tried the Malindi Chai Tea and Malindi Coffee and they were really tasty and well prepared. Service was great, staff was friendly and quick serving us. I would definitely recommend it. The tea was one...More

Thank ViniciusLCorbellini
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 13 January 2018

Dear Guest, Thank you for taking the time to review your experience with us and for recommending us to other travellers as well. We're glad to hear that you enjoyed our coffee/services and we hope your next visit is around the corner. :) See you...More

Reviewed 7 November 2017 via mobile

Has a good variety on the breakfast menu, excellent service, free WiFi for business connectivity, delicious coffee and a convenient city center spot!

Thank Robert O
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 12 January 2018

Thanks for taking the time to review your experience with us Robert. We appreciate you!

Reviewed 21 October 2017

Purchased a couple bags of whole bean coffee. This place is busy and on the small side but Service was fast and friendly. Hectic area of town and lots of traffic.

Thank Edmundo_de_ABQ
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 6 November 2017

Dear Guest, Thank you for visiting and for taking the time to review your experience with us. Enjoy the coffee! ;)

Reviewed 17 October 2017

I was staying at the Intercontinental Hotel round the corner with my daughter and son - I refused to pay $30 USD per person for breakfast there as it is a complete rip off. We had breakfast and lunch there about three times and had...More

Thank nsojer
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 13 January 2018

Dear Happy Guest, Thank you for taking the time to review your experience with us and we're glad to hear that you enjoyed our food/services. We hope your next visit to Kenya is around the corner ;) Take care!

Reviewed 16 October 2017

Visited with my husband and a friend for dinner and breakfast during stopover before traveling further into Kenya. We were staying at the Hilton and this was an easy walk. The menu has variety and the prices were decent. We found the food tasty and...More

Thank ColumbiaBud
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 6 November 2017

Dear Happy Guest, Thanks for taking the time to review your experience with us and for choosing us! :) We're glad to hear that you enjoyed your experience and we do hope your next visit is around the corner. Take care!

Reviewed 28 September 2017 via mobile

At the Westlands Java House coffee shop my daughter and I felt relatively safe: Security gates, security guards, security cameras and minimal traffic flow of people. I put my back pack next to a wall, under the table, next to my leg. Unlike my daughter,...More

Thank Sarah B
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 15 October 2017

Dear Sarah, Thanks for taking the time to review your experience with us. We're sincerely sorry to hear of your experience at our Westlands branch and we'd like to follow up with you directly. If possible, kindly send us a number we could use to...More

Reviewed 12 September 2017 via mobile

Their Caramel Milkshake is the business ,simply sublime and worth a second visit . Tried the new Chicken Caribbean Salad it's okay but am sticking to my chicken Ceasar Salad. The service is awesome too . Tip try and get a sit on the upper...More

Thank Shar7777
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 15 October 2017

Dear Sharon, Thanks for taking the time to review your experience with us and we're glad to hear that you enjoy our food and drinks. Come back for more yummy milkshakes :) Take care!

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Questions & Answers
leambone6
20 December 2016|
Answer
Response from Mbuina | Reviewed this property |
Sorry, I am not in a position to determine why they do not hire you. Do direct this question to the company's HR department. Best wishes in your job hunting
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Waitstaff
Good for
Child-friendly
Location and Contact Information
  • Address: Mama Ngina Street, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 721 494049
  • E-mail
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