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The Lounge Restaurant

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InterContinental Cairo Citystars | Omar Ibn El Khattab St., Heliopolis, Cairo 11757, Egypt
Name/address in local language
+20 2 24800009
Website
Today
10:00 - 12:00
Closed now
All hours
Hours:
Sun - Sat 10:00 - 12:00
More Info
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19 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
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Showing 18: English reviews
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago

dinner standard food , I was expecting more new items . nice to be their breakfast is excellent , coffee and tea are nice

Helpful?
Thank Samir A
Cairo, Egypt
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 18 October 2016

Worst service ever , i had an event for 100 pax i wanted to arrange it at the lounge and the manager Mr. Khaled Mahmoud was very rude and totally unprofessional and he didnt give us any support and made us wait for 2 weeks to respond to our requirements and at the end he refused to do anything we... More 

Helpful?
Thank Mariam1489
Trevor S, Manager at The Lounge Restaurant, responded to this review

Dear Ms. Mariam, Thank you for sharing your review about the booking process in "The Lounge" restaurant on tripAdvisor. It is only through our guests' feedback that we can improve our services and ameliorate our performance. We at InterContinental Cairo Citystars always pride ourselves on the highest level of guest satisfaction, unfortunately, we have fallen short this time. Your comment... More 

Cairo, Egypt
Level Contributor
32 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 August 2016

Whilst staying in the hotel we found this resturant a really enjoyable place to spend the summer evenings. Great settings for great food. Recommended for groups and families.

Helpful?
Thank Artfull69
Trevor S, Manager at The Lounge Restaurant, responded to this review

Dear Valuable Guest, Thank you for sharing your positive experience in "The Lounge" on TripAdvisor. It is always very rewarding when we receive nice comments as such from our honored guests. "The Lounge" always prides itself on the highest level of guest satisfaction and we are very pleased we met your expectations and made your visit worthwhile. Your encouraging feedback... More 

Al Khobar, Saudi Arabia
Level Contributor
26 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 17 April 2016

This lounge has nice location beside the pool, they serve drinks,food, and nice shisha, I recommend visit this restaurant to enjoy the atmosphere.

Helpful?
Thank Jamal A
Trevor S, Manager at The Lounge Restaurant, responded to this review

Dear Jamal, Thank you for sharing your positive experience in "The Lounge" on TripAdvisor. It is always very rewarding when we receive nice comments as such from our honored guests. "The Lounge" always prides itself on the highest level of guest satisfaction and we are very pleased we met your expectations and made your visit worthwhile. Your encouraging feedback has... More 

Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 26 March 2016 via mobile

Clean and average price. Salmon fish sandwich and American coffee with 78 Egyptian pounds. If you are using egypt airlines,it will be in front of smoking room.

Helpful?
Thank DrHazem D
Trevor S, Manager at The Lounge Restaurant, responded to this review

Dear Dr. Hazem, Thank you for sharing your positive experience in "The Lounge" on TripAdvisor. It is always very rewarding when we receive nice comments as such from our honored guests. "The Lounge" always prides itself on the highest level of guest satisfaction and we are very pleased we met your expectations and made your visit worthwhile. Your encouraging feedback... More 

Cairo, Egypt
Level Contributor
636 reviews
268 restaurant reviews
common_n_restaurant_reviews_1bd8 184 helpful votes
5 of 5 bubbles Reviewed 3 January 2016 via mobile

Yes this is THE lounge, the ultimate lounge! It's a beautiful upscale, relaxing lounge with beautiful furniture and music. Great day out with friends! And the food is exceptional for the occasion. Service is beyond expectations. Highly recommended.

Helpful?
Thank Amin G
Trevor S, Manager at The Lounge Restaurant, responded to this review

Dear Mr. Amin, Thank you for sharing your positive experience in "The Lounge" on TripAdvisor. It is always very rewarding when we receive nice comments as such from our honored guests. "The Lounge" always prides itself on the highest level of guest satisfaction and we are very pleased we met your expectations and made your visit worthwhile. Your encouraging feedback... More 

Mumbai, Maharashtra, India
Level Contributor
47 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 30 December 2015

This restaurant has nice pool bar and u can enjoy the food even in the late night. But take a jacket along with you in the night.

Helpful?
Thank amit_asth
Trevor S, Manager at The Lounge Restaurant, responded to this review

Dear valuable Guest, Thank you for sharing your nice feedback about "The Lounge" on TripAdvisor. we are always very pleased when our guests take the time to tell us about their positive experience. We appreciate your patronage towards our restaurants at InterContinental Citystars and we look forward to welcoming you again in the near future. Kind Regards, Trevor Stevens EAM... More 

Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 September 2015

Great food and large selection of drinks and Shisha flavors, Nice outdoors hangout, with a place like this, you don't really need to leave the Hotel with live bands and big screens for Soccer games.

Helpful?
Thank Mo_Elesseily
Trevor S, Manager at The Lounge Restaurant, responded to this review

Dear Valuable Guest, Thank you for sharing your nice feedback about "The Lounge" on TripAdvisor. It is always very pleasing when we receive nice comments as such from our honored guests. "The Lounge" always aims to provide our guests with the highest level of service and best quality of products and we are very glad we achieved our target and... More 

1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 8 April 2015

I didn't go yet, I wanted to reserve my fiancée's birthday and the condition was really not acceptable, not money wise, plus they were rude.

Helpful?
2 Thank lubna E
Cairo, Egypt
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 December 2014

Really very comfortable place with rich sofa and chairs , nice and delicious menu , excellent staff , fantastic jazz music , educated and very polite manager , mr. Tamer , he is really friendly and respectful personality , he is a man to respect....... Ashraf Mohsen

Helpful?
Thank Ashraf M
Trevor S, Manager at The Lounge Restaurant, responded to this review

Dear Mr. Ashraf, Thank you for sharing your nice experience at "The Lounge" on TripAdvisor. It is always very rewarding when we receive nice comments as such from our honored guests. "The Lounge" always prides itself on the highest level of guest satisfaction and we are very glad we met your expectations and made your visit worthwhile. Your encouraging feedback... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
International, European
Meals
Lunch, Dinner
Restaurant features
Waitstaff, Reservations, Buffet
Good for
Business meetings
Open Hours
Sunday
10:00 - 12:00
Monday
10:00 - 12:00
Tuesday
10:00 - 12:00
Wednesday
10:00 - 12:00
Thursday
10:00 - 12:00
Friday
10:00 - 12:00
Saturday
10:00 - 12:00
Location and Contact Information
  • Address: InterContinental Cairo Citystars | Omar Ibn El Khattab St., Heliopolis, Cairo 11757, Egypt
  • Location: Africa  >  Egypt  >  Cairo Governorate  >  Cairo
  • Phone Number: +20 2 24800009

Questions & Answers

Questions? Get answers from The Lounge Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?