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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Japanese, Sushi, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Lunch, Dinner
View all details
meals, features
Reviews (507)
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446 results
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243
172
19
3
9
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Traveller rating
243
172
19
3
9
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Reviewed 1 week ago via mobile

We had business lunch with local partners at Kaizen Sushi with the riverview. Kampong Ayer was on the opposite bank of the river. It was a lavish feast. Our host ordered lots of dishes. We could see from our table the chefs were working hard...preparing our lunch. The sushi moriawase was great as do the sashimi marinated in soy sauce and sesame oil. Our partner loved the shishamo or pregnant fish. I found it a bit dry. We were smashed and didn't have room for dessert. Overall a great lunch and authentic taste of Japanese cuisine.More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 October 2022

A light in the darkness of Brunei: very good food, reasonable portions, well prepared, friendly attendants, a must

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 17 September 2020

Went to this place during my recent business trip to Brunei. The menu have variety type of sushi and other meals. Tried few sashimi , its so fresh and tasteful considering the price is quite affordable. Probably one of the best sushi place in Brunei.

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 July 2020

Their food is alright. NOTHING spectacular. Their service thou!!! beyond rude!! They just dont care about their customer. All they care is $$$ ... I wont be coming back! RUDE staff member. WORST service! I rather go to mamak stalls. they provide better service than...this soo overpriced restaurant !!!!More

Date of visit: July 2020
Helpful?9  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 June 2020

Our daymood to plan a celebration for a friend is ruined by a unreasonable RUDE, SMIRKY & UNAPOLOGETIC female staff. Otherwise, food & ambience are excellent.More

Date of visit: June 2020
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kaizensushibrunei, Management Team at Kaizen Sushi, responded to this reviewResponded 29 June 2020

We are deeply sorry to hear about your experience. Thank you for bringing this to our attention—customer service is very important to us and we will be investigating this further. If you don't mind, we will send you a private message shortly. We apologise once...More

Reviewed 7 May 2020

I have been a regular and frequent customer of Kaizen. I eat there once every few weeks. Staffs are very very rude and horrible. Have gotten hair in our food a few times. No doubt food is good there but horrible and rude staffs and...unhygienic food is a very huge let down. And what’s worse? They aren’t apologetic about finding hair in the food they served but instead they looked at our hair!!!! Horrible horrible horrible!!!!!!!More

Date of visit: May 2020
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kaizensushibrunei, Management Team at Kaizen Sushi, responded to this reviewResponded 10 May 2020

Hi Jessie, we are aware that you were the customer of our Kiarong branch who found hair in your takeaway noodles on 7 May. We are deeply sorry to hear about your experience as we pride ourselves on our food quality and great service. Our...More

Reviewed 16 March 2020

I was invited by a friend for dinner at this Japanese restaurant with 5 others and the food there is probably one of the best in Brunei. We ordered Sushi varieties at the start and all were very delicious and yummy. The Sashimi platter was...large and good for 3-4 and most of the cuts were very fresh. Service was pretty good and fast. Overall very satisfied with the food there.More

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kaizensushibrunei, Management Team at Kaizen Sushi, responded to this reviewResponded 16 March 2020

Thank you for taking the time to leave us a review! We're glad you enjoyed your dining experience with us and look forward to welcoming you back soon.

Reviewed 6 March 2020

fresh seafood, excellent value, excellent view of BSB waterfront, Hokkaido scallops at a most affordable price and reasonably priced fresh frozen oysters

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kaizensushibrunei, Management Team at Kaizen Sushi, responded to this reviewResponded 11 March 2020

We're glad to hear that you enjoyed our fresh seafood and the views, Robin! Thank you for dining with us and taking the time to share your experience. We hope to see you again!

Reviewed 5 March 2020

A great place for Japanese food fine dining. Great ambiance at the Waterfront branch. Better call early to reserve your table

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kaizensushibrunei, Management Team at Kaizen Sushi, responded to this reviewResponded 11 March 2020

Thank you for taking the time to leave us a review. Yes, we do recommend calling early to avoid disappointment. We're glad you had a great time and hope to see you again!

Reviewed 25 February 2020 via mobile

Had our anniversary dinner here. Food is as always amazing, sushi, mains or rolls. Yes it is pricey, but you gwt what you pay for

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kaizensushibrunei, Management Team at Kaizen Sushi, responded to this reviewResponded 11 March 2020

Happy anniversary! Thank you for dining with us on your special day. We're so glad to hear that you enjoyed the food! Thank you for the review and we hope to see you again soon.

Reviewed 21 February 2020 via mobile

It is affordable, delicious sushi dishes. Very well presented. Amazing service and at the heart of BSB Brunei

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kaizensushibrunei, Management Team at Kaizen Sushi, responded to this reviewResponded 11 March 2020

Thank you for your kind words! We're glad you enjoyed our food and service, and we hope to see you again soon!

Reviewed 12 February 2020

Good choice of japanese food, nice view, need to book early most of the time to avoode waiting time.

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kaizensushibrunei, Management Team at Kaizen Sushi, responded to this reviewResponded 11 March 2020

Yes, we do recommend booking early to avoid disappointment. Thank you for writing us a review and we hope to see you again soon!

Reviewed 11 February 2020

Kaizen @ Waterfront has very good customer service. They are fast and efficient in handling customer's request.

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kaizensushibrunei, Management Team at Kaizen Sushi, responded to this reviewResponded 11 March 2020

We take customer service very seriously and we're glad you found it up to par! Thank you for taking the time to leave us a review and we hope to see you again.

Reviewed 26 January 2020

Since there is no beer in town I decided to spend extra on food. I was solo and sat at the sushi bar both times. Chefs (Filipinos) were very courteous. The sushi was much better (and cheaper) than the Japanese restaurant in the mall north...of the bars in KK.More

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kaizensushibrunei, Management Team at Kaizen Sushi, responded to this reviewResponded 11 March 2020

We're glad to hear that you dined with us for two days in a row! Thank you for taking the time to write us a review. Hope to see you again the next time you're in town!

Reviewed 12 December 2019 via mobile

We were here yesterday. My husband friend called scallop dish (hot dish) it come out very salty. The taste of the scallop cover by the sauce. He also called lobster cook in the house sauce. It turn out to disappointed us because it was tasteless...n it also cover by the sauce. Their teriyaki beef is quite nice n tender. I also recommended their cawan mushi special, it is smooth n nice.More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kaizensushibrunei, Management Team at Kaizen Sushi, responded to this reviewResponded 11 March 2020

Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed our teriyaki beef and chawanmushi, but incredibly disappointed that you did not like our seafood dishes. We take pride in our food quality and have made...More

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Questions & Answers
Ask a question
Pmak71
11 December 2017|
AnswerShow all 2 answers
Response from Elisyia N |
in Brunei Darussalam, it is illegal to consume alcohol in public places. It would also be disrespectful to do so, as Brunei Darussalam is a Muslim country. To know that a cup at the restaurant has held gin offends me, and... More
-1
Votes
toriyama147852
24 September 2017|
AnswerShow all 2 answers
Response from Elisyia N |
do not bring alcohol to the restaurant. Brunei Darussalam is a Muslim country and alcohol is illegal in public places.
0
Votes
Bong Y
10 November 2016|
AnswerShow all 2 answers
Response from Tiniy | Reviewed this property |
I don't hv website . Should you require information you can always teach me at TripAdvisor.
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KAIZEN SUSHI, Bandar Seri Begawan - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Kaizen Sushi

Yes, Kaizen Sushi offers takeaway services.

Kaizen Sushi is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5