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Protea Hotel Kampala

€€ - €€€
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Elgon Terrace, Kololo, Kampala, Uganda
+256 41 4550000
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81 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Level Contributor
6 reviews
4 of 5 bubbles Reviewed 3 days ago NEW

Great hotel, the gym though is very limited in functionality. Location is great and the service is wonderful as well.

Helpful?
Thank Reinis S
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to... More 

Washington DC, District of Columbia
Level Contributor
56 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 week ago

I wasn't impressed by the menu, but the chicken parmigiana sandwich was delicious. It was messy to eat, so be warned and dig in! Service was good, not slow, and friendly.

Helpful?
Thank NotATravelNewbie
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for taking the time to complete a TripAdvisor review in regards to your recent visit at the Protea Hotel by Marriott Kampala. As we pride ourselves on delivering a memorable hotel experience, upholding our commitment to provide exceptional service, we hope to have an opportunity to create a memorable experience with us again. More 

Johannesburg, South Africa
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago

Nice spread available. The Fillet steak was absolute great. As a South African, this is a compliment.

Helpful?
Thank theodorusf2016
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your experience with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be visiting with us again soon. We should welcome another opportunity to... More 

Level Contributor
56 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

I ate there for two nights and the first night got some fish and chips which was OK but the second night I tried their Quesadilla which was actually pretty good. The local flat bread they normally eat with their meal is actually very similar to a flour tortilla and when cooked properly it made a good quesadilla.

Helpful?
Thank MGIntrepidTraveler
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your experience with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be visiting with us again soon. We should welcome another opportunity to... More 

Stellenbosch, South Africa
Level Contributor
110 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Ate here twice and ordered room service - best chicken salad I have ever had. Breakfast has everything you need - including Bloody Mary's!! Staff attentive - nice mix between European and local food, not 5 star but very good.

Helpful?
Thank G_I_B_8
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your experience with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be visiting with us again soon. We should welcome another opportunity to... More 

2 reviews
4 of 5 bubbles Reviewed 4 weeks ago

It was a lovely way to end the week, good atmosphere, great service and a lovely band to top it up. Would definitely do it again

Helpful?
Thank mercy o
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your experience with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be visiting with us again soon. We should welcome another opportunity to... More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 weeks ago

The place is quiet, waiters are prompt and the meals are good. There is a good variety of cakes, tea and meals

Helpful?
Thank Vincent K
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your experience with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be visiting with us again soon. We should welcome another opportunity to... More 

Greater Johannesburg, South Africa
Level Contributor
118 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 12 January 2017

Have stayed and dined before at thse premises hence the choice fro a dinner with local friends. Possibly after a long trying day's works into the evening I may have had too great expectations. Food average, service delivery of food also not quite on point. Come on guys - newer premises than most - location great - is the Mariott... More 

Helpful?
Thank Muzungu007
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for completing a review on your expereince with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to... More 

Kampala, Uganda
Level Contributor
29 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 17 November 2016

The service at this hotel is the best , for they are fast and meals are served while hot. Prices are affordable which is supplemented with various evening themes everyday. Meals are served in a cool and fresh breathe taking environment.

Helpful?
Thank BAISWIKE
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for your words of appreciation on the review that you completed on your recent experience at Protea Hotel Kampala. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. We look forward to welcoming you to Protea Hotel Kampala and to hearing from you again! More 

Kampala
Level Contributor
8 reviews
7 restaurant reviews
5 of 5 bubbles Reviewed 15 November 2016

Protea Kampala is in the heart of Kololo, one of the hills in Kampala. The hotel has very comfortable rooms. I like the room so much that I chose to spend my first weekend in marriage at the hotel and I have modelled my bedroom around room 208. The food too is brilliant. The bar has an assortment of drinks... More 

Helpful?
Thank MKaheru
Nicole B, General Manager at Protea Hotel Kampala, responded to this review

Thank you for your words of appreciation on the review that you completed on your recent stay at Protea Hotel Kampala. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$10 - US$15
Cuisine
International, European
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Full Bar, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Free Off-Street Parking, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Delivery, Buffet, Highchairs Available, Wheelchair Accessible
Good for
Business meetings, Romantic, Groups, Child-friendly
Location and Contact Information
  • Address: Elgon Terrace, Kololo, Kampala, Uganda
  • Location: Africa  >  Uganda  >  Central Region  >  Kampala
  • Phone Number: +256 41 4550000

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Protea Hotel Kampala and other visitors
3 questions
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Kampala, Uganda
over a year ago
over a year ago

See all questions (3)

Questions? Get answers from Protea Hotel Kampala staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?