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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$20 - US$40
CUISINES
Steakhouse, Latin, Seafood, Central American, International
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (260)
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92 results
Traveller rating
73
14
3
2
0
Traveller type
Time of year
LanguageEnglish
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Traveller rating
73
14
3
2
0
Show reviews that mention
All reviews steak intercontinental hotel nice dinner excellent food our waiter carlos ambience vegetarian meat honduras
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Reviewed 3 weeks ago

Not worth the money..meat was tough. Not tender, not much taste, and dry. Service was ok...our server had too many tables at once to provide good service. The location was nice. The ambiance as well. However, didn’t make up for the lack of quality service...and food.More

Date of visit: April 2021
Helpful?
Reviewed 24 February 2020

Our group was treated very well by Karen over 2 different nights. She works hard and has a great personality. You will be taken care of if she is your server.

Date of visit: February 2020
Helpful?
InterSanPedroSula, Gerente at Factory Steak & Lobster, responded to this reviewResponded 4 March 2020

Dear Guest Thanks for your comment and time Keren its great... Always welcome

Reviewed 8 January 2020

Food is great and the service is amazing! Their staff make the very best to keep you happy and make your meal the most enjoyable.

Review collected in partnership with this restaurant
Date of visit: December 2019
Helpful?
InterSanPedroSula, Gerente at Factory Steak & Lobster, responded to this reviewResponded 15 January 2020

Dear Mariliz Thanks for your time Always welcome Have a look to our wine list, they are great

Reviewed 29 November 2019 via mobile

Service is 5 star Provoletta 3 star Chorizo 4 star Rib eye 4.5 star Wine list is good. Actually the best in Honduras that i know off. Prices are high but the place is fancy and inside the Intercontinental Hotel. Always coming back

Date of visit: November 2019
Helpful?
InterSanPedroSula, Gerente at Factory Steak & Lobster, responded to this reviewResponded 9 December 2019

Dear Jose Always welcome You are right the best wine list in Honduras

Reviewed 21 November 2019

The service is outstanding, our waiter couldn't be more cordial. The food is just ok, nothing extraordinary, steak was kind of tasteless.

Review collected in partnership with this restaurant
Date of visit: November 2019
Helpful?1  
InterSanPedroSula, Gerente at Factory Steak & Lobster, responded to this reviewResponded 9 December 2019

Dear Armando Thanks for your comment Always welcome

Reviewed 20 November 2019

I was meeting some friends from work and everyone enjoyed their meals. The wait staff was very attentive and had excellent recommendations on the food, wine and spirits. It was a perfect evening for relaxing and sharing stories.

Review collected in partnership with this restaurant
Date of visit: November 2019
Helpful?
InterSanPedroSula, Gerente at Factory Steak & Lobster, responded to this reviewResponded 9 December 2019

Dear Guest Thanks for your time and comment always welcome

Reviewed 15 November 2019

The food is good but the service is what stands out at this location. They really try hard to make your dining experience special...every time

Review collected in partnership with this restaurant
Date of visit: November 2019
Helpful?
InterSanPedroSula, Gerente at Factory Steak & Lobster, responded to this reviewResponded 20 November 2019

Dear Mr Wayne Always welcome Kind regards

Reviewed 11 November 2019

I sat by a table next to the beautiful pool and it was perfect from start to finish. Attentive service, a great hostess named Gabriela and a waiter names Carlos. They were so kind, and helped me with the menu to ensure which dishes would...be suitable for me as I am a vegetarian. They asked how i was and if everything was okay. I would return for another visit!More

Date of visit: November 2019
Helpful?
InterSanPedroSula, Gerente at Factory Steak & Lobster, responded to this reviewResponded 14 November 2019

Dear Guest Thanks fr your time and comment Always welcome! We will Gabriela and Carlos know about your comment Kind regards

Reviewed 7 November 2019

Our medical mission team was staying at the Intercontinental for the week . We started our week with a wonderful team meal at the Factory. The food and service was excellent. We were treated extremely well and loved the food. This worked out very well...for our team of 12 providers. I would definitely return again!!More

Review collected in partnership with this restaurant
Date of visit: October 2019
Helpful?
InterSanPedroSula, Gerente at Factory Steak & Lobster, responded to this reviewResponded 14 November 2019

Dear Mr Howard Thanks for your comment Always welcome! You have to try our new menu!

Reviewed 30 October 2019

Recently shared a birthday lunch with a friend and it was amazing. The food and service is top notch. We both had the ribeye steak and it was perfection. We were delightfully surprised at the end of the meal with a gorgeous birthday desert plate...with a picture in chocolate of the birthday girl! The best part when the check came is the affordable price!More

Review collected in partnership with this restaurant
Date of visit: October 2019
Helpful?
InterSanPedroSula, Gerente at Factory Steak & Lobster, responded to this reviewResponded 7 November 2019

Dear Patty The hotel its your home Always welcome

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Questions & Answers
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Rudi J
5 July 2017|
AnswerShow all 4 answers
Response from Daniela M | Reviewed this property |
You don't need one but if you have a big gruop you could call just to make sure there's space. Intercontinental Hotel: +(504)25452500
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Frequently Asked Questions about Factory Steak & Lobster

  • Yes, Factory Steak & Lobster offers takeaway services.

  • Yes, Factory Steak & Lobster offers delivery services.

  • Factory Steak & Lobster is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 5
    • Service: 5
    • Value: 4.5