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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Steakhouse, Barbecue
Meals
Lunch, Dinner, Drinks
FEATURES
Takeout, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
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features, about
Reviews (82)
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Traveller rating
31
20
16
5
10
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LanguageEnglish
Traveller rating
31
20
16
5
10
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Reviewed 4 weeks ago

We enjoyed a delicious meal at Santa Fe a week ago. Our family was in town yesterday and we told them about it. Went there and was surprised to find the place packed on a Monday night. Took this as a good sign. My husband...and I ordered the same beef tips I had last week and another relative ordered a rib eye. The tips ad rib eye were ordered medium rare and the steak medium. The tips were overcooked and tough. The rib eye was medium rare and very stringy. The other family members said their food was okay. I was so disappointed because we have lost so many restaurants during the pandemic and now this one that seemed to be great has been a big disappointment.More

Date of visit: March 2021
Helpful?
Reviewed 7 March 2021 via mobile

The last two times I’ve went were disappointing. The service from the wait staff is great but anything after appetizers is slow and incorrect from the kitchen. Both times my steak doesn’t get cooked correctly and the server takes it back and it’s at least...30 minutes before the steak comes back to the table. Then my sides were cold and the steamed broccoli isn’t steamed at all just rinsed and warmed. The first time this happened a manager brought my food out and apologized and took it off the bill. The second time a different manager brought our food back and after I complained offered us dessert. The wait staff is great but the kitchen staff needs some serious help. Sad because the food used to be great here but I don’t think I’ll be back.More

Date of visit: March 2021
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Reviewed 9 October 2020

Normally this is where my wife and I go to eat when in town. On Tuesday night, September 29, we ate here and it was a disaster. Very few employees wore a mask or they had them pulled down. Someone put a half eaten plate...of food on a ledge right near my head. The waitress apologized.Due to a lack of concern for the health of customers I should give them 0 stars, but the food was good. I was just real uncomfortable with the lack of covid precautions. Will be back, but it will be awhile.More

Date of visit: September 2020
Helpful?1  
Reviewed 6 August 2020 via mobile

Nasty food! First, my steak was ordered medium well, which it came out more like medium rare. Then when it came out correct, it had ZERO flavor, except for the strong iron taste. I couldn’t eat it. I ended up taking it home to my...dogs. I will NEVER return to this location!More

Date of visit: July 2020
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Reviewed 27 July 2019

My food came out with a dead fly in my mashed potatoes. When we spoke to the GM she did not seem to care. We got a sorry have a nice day. The second time we spoke with her to get the owner's phone number...she said sir I'm sorry. You're meal is free. What else would you like me to do? First, why would we pay for a meal that we are not going to eat because of the dead fly in it. So you did not give us a free meal. Second, a sincere apology would have been nice. Not the attitude that it is not your problem. The cleanliness of that restaurant is your job.More

Date of visit: July 2019
Helpful?1  
Reviewed 9 July 2019 via mobile

Ordered fried pickles they tasted good but too many slices were stuck together with raw batter in between. I always order ribeyes when dining out in steak houses... this one had the consistency, toughness, and taste of a sirloin. There was no fat marble within...the body of the steak and it was somewhat tough; however, it was cooked right for medium rare The wife's filet was good and was a decent cut of meat. It was also cooked right for medium rare. The salads and loaded bake potato were good.More

Date of visit: July 2019
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Reviewed 10 April 2019

No waiting on a Tuesday evening. We had the Steak Tips with onions and peppers topped with melted Monterey jack cheese, baked potato and steamed vegetables, all were very well prepared. Morgan, our server was excellent. If you are in the Albertville area, stop in...you will not be disappointed.More

Date of visit: April 2019
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Reviewed 7 April 2019 via mobile

My family and I stopped in for a quick lunch visit on a busy weekday. The service was outstanding-friendly and prompt. Our food came out quickly. My husband and I ordered burgers, which were really good. My son ordered the chicken tenders off the kids...menu. We were all pleased with our food. Although, I’m not very familiar with this area, Santa Fe Cattle Company, has to be one of the best restaurants in Albertville.More

Date of visit: February 2019
Helpful?1  
Reviewed 7 April 2019 via mobile

Called in order with really good phone service. Arrived on time and found our order hot and ready. The waiter at the register was very nice and helpful. Nice experience for a first time for me. The restaurant was packed with people waiting. We went...to the pickup window and got helped right away.More

Date of visit: April 2019
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Reviewed 6 January 2019 via mobile

Our visit was on Friday night we only had a 20 min wait to be seated. Our waitress came over quickly and took our drink and food order in less than 3 minutes. She was very attentive but not at the table all the time....Great steaks cook the way we ask and food was hot when it came out.More

Date of visit: December 2018
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