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9134 Highway 119, Alabaster, AL 35007-5375
+1 205-663-5966
Website
Today
11:00 - 21:00
Closed now
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Hours:
Sun - Sat 11:00 - 21:00
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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Alabaster, Alabama, United States
Level Contributor
90 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 1 week ago

As always, got the 5 piece chicken finger plate. Generous portions. My only concern is with overcooking. It seems as of late this is becoming more of the norm. Other than that, no issues. Good atmosphere for families.

Helpful?
Thank Chris F
Level Contributor
5 reviews
5 restaurant reviews
Reviewed 4 weeks ago via mobile

My own fault. Have eaten here before and knew better. Hunger interfered with my decision making skills. Shame on me. Won't forget again. :::She tells herself in determination::: Drink wrong. Instead of putting the bitter purple cabbage in the corner, it was so thick throughout that there was just no getting to the lettuce and carrots without the ruinous cabbage... More 

Helpful?
Thank LilyRoseViolet
Level Contributor
356 reviews
178 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
Reviewed 11 August 2016 via mobile

Nothing great and nothing bad. Drive thru went fast today which seems odd looking at other reviews. Make sure if you don't want coleslaw to let them know and have them substitute it for you. Love the chicken fingers and Salads.

Helpful?
Thank BIZWITHCACHING
calera, al
Level Contributor
148 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 23 February 2016

As a part of a chain, this Zaxby's is pretty reliable and clean. I enjoy the salads and my grandkids love the chicken fingers.

Helpful?
Thank Connie H
Alabaster, Alabama, United States
Level Contributor
90 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 25 July 2014

I use to frequent Zaxbys at least once per week. Over the last year, both the quality of food, atmosphere and speed of service have declined quite a bit. Extremely slow drive thru service. The newly installed self serve drink machine frequently has problems. I showed up for lunch one day and the machine actually flooded the restaurant. This location... More 

Helpful?
Thank Chris F
Alabaster, Alabama
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 24 February 2014

Anybody Going To Alabaster Zaxby's....... They can only accept cash, their debit card machine broke & they are being kind of rude tonight. Had to drive to the ATM at Publix to get cash, get a kid out of the car, then go back & order food & they wouldn't give 1 extra sauce. Hope the manager sees this. They... More 

Helpful?
Thank Linda L
Alabaster
1 review
Reviewed 30 November 2013

Slowest drive thru ever 2nd only to steak and shake. I'm certain I grew a year older while waiting on chicken that obviously they had to go to the farm to kill, pluck and cook.

Helpful?
Thank Lstewart19
Alabama
Level Contributor
42 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 3 November 2013

Comedy of errors with the service. The one person at the counter trying to actually work was madder than I was at the kitchen.

Helpful?
Thank JustAnotherPhotog
West Blocton, Alabama
Level Contributor
84 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 4 September 2013

My grand son loves the cheese bites they have, he will not eat the big cheese straws, so we stop here all the time to get them for him.

Helpful?
Thank DMcCrary35184
Alabaster, Alabama
Level Contributor
59 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 1 September 2012

love their salads. the wings and things is probably my 2nd favorite. sweet tea with crushed ice is great too! actually, never had anything bad at Zaxby's except the service. it's run by kids, so you don't expect too much, so it's ok.

Helpful?
Thank BillinAlabaster

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Fast food
Meals
Lunch, Dinner
Restaurant features
Seating
Open Hours
Sunday
11:00 - 21:00
Monday
11:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 21:00
Friday
11:00 - 21:00
Saturday
11:00 - 21:00
Location and Contact Information
  • Address: 9134 Highway 119, Alabaster, AL 35007-5375
  • Location: United States  >  Alabama (AL)  >  Alabaster
  • Phone Number: +1 205-663-5966

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?