I feel sad seeing what's going on there. I've enjoyed this place in the past but time has moved on and the service has gone down. Today there was just one person serving when it was obvious that at least two were needed, preferably even...three. There is place for about 30 people -- and one waitress? The waitress was clearly overwhelmed with customers. Something was wrong with one other table as they went and clarified this with the waitress (got resolved). Then there was another couple coming in, waiting for some time in the table and then left, talking about poor service because the one and only waitress couldn't serve. The waitress was nice and kind but saying "I'm not working here" as for protection is not any acceptable service. My pizza was slightly burned to black this time. Anyway, I really like this pizza, it is unique, it has a different and very good base and I've enjoyed this also in Kuressaare when it used to be there too. Few months ago I saw a similar situation: there were many people in the place and I asked something from the waitress (another one). It was clear that she just couldn't handle so many orders and I left. I feel sad that I probably have to avoid visiting this place in the future so I wouldn't be a burden to the waitress, or do this when I see there are just few people inside because then I can probably get things done in a normal fashion. I feel sad for those waitresses, it's not their fault and I feel bad seeing their torture in their position; how can I enjoy my meal then? It looks like the owners are not able to do proper and humane business.More