I have visited Pomo (the one in the Ulemiste City) countless times over the last few years. Today decided that I wont go and eat there again, although they have really good pizzas. Last week I went there, the place was full, and only one...waitress was working, I waited 10 minutes but she didn't manage to bring the menu to me, just left the place. Today went again, and next to the cash same waitress, asked her if I could order here, she said "no, please take a seat and I will come". I said "hope we don't have to wait long", she replied "I hope too, lets see"... I shared my opinion that it is not appropriate reply from a waitress, if customers need to wait long then waitress politely must inform them in advance, she said she will try her best. We sat, and waited 15 minutes, yes FIFTEEN MINUTES and still no orders taken. By the way this is not a fancy 5 star restaurant, it is a place where people go for lunch and want to get their food as fast as possible, not joking meanwhile waitress came to our table to clean it up but still didn't take the order. Then I walked next to cash again and asked her when she will take our orders, next to her the manager appeared, she said "waitress will come now", I said "we have been waiting too long" to show my frustration, she replied "but she is alone don't you see", I said "then find one more waitress, why you put a lot of pressure to one waitress", she replied "it is corona times do you know how hard it is, do you own a restaurant"... Then I told her "please then ask your waitresses to inform all about this in advance, tell customers politely that it is crowded and they are alone, orders might take time and they are sorry about the inconvenience etc." she ignored and said "if you complain then email me, I don't have time now to listen this.." And it is OVER for me. I love pizza and even if on earth POMO will be the last place who offers pizza, I will not go and eat there. I really hope people stop ignoring these kind of attitude and service so that such restaurant managers / waitresses understand that customer satisfaction is the most important thing!More