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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$13
CUISINES
Italian, Pizza, Mediterranean, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (806)
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433 results
Traveller rating
163
157
67
26
20
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Time of year
LanguageEnglish
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Traveller rating
163
157
67
26
20
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Reviewed 2 days ago via mobile

We ordered dinner with Wolt and after a while the delivery man called us to tell us that he couldn't find the address. We sent him the location and still he said that the place did not exist and hung up. After calling him several...times in which he did not answer the phone, he answered to say that he could not help us and that it was not his problem that the order was already paid. After a while we called again and he said he was at the location and when we went to pick up the order, the bags were open and the delivery man asked us if we were not going to pay him, laughing at us.More

Date of visit: October 2021
Helpful?
Reviewed 4 days ago

The food was excellent, the service especially at the wine bar really poor. We had the zucchini pasta with king prawns. The dish was really good. Too bad, the kichen did not serve wine and the wine bar was extremely slow and rude so I...finally did not buy any wine or drinks from there at all.More

Date of visit: October 2021
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Reviewed 4 weeks ago via mobile

Worse experience kitchen staff over worked just wanted to leave the place, could not speak English freely, food was not even average but bad, pizza crust dry salad meat just flavored not actually meaty, just bad in general not sure about those pictures on the...main page.... To be reviewed.More

Date of visit: September 2021
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Reviewed 26 August 2021 via mobile

1h for an Salat and pasta, totally disoriented stuff beside one ore two. Not able to handle 5-6 people infringe of the tender. Very poor performance. Don’t go there during rush hour

Date of visit: August 2021
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Reviewed 8 August 2021

Using the Wolt delivery app, I ordered from Vapiano (the Forum location) while staying at the Park Inn one night. I can’t remark on the restaurant’s vibe or the customer service, but I will say the food was extremely delicious. All I ordered appeared fresh...and high-quality, and the value for money was evident. I would gladly request food from Vapiano again on the Wolt app, or, better yet, dine in myself to grade atmosphere and hospitality. Recommended!More

Date of visit: June 2021
Helpful?2  
Reviewed 12 September 2020 via mobile

It uses to be nice, a bit fancy place, quality over quantity. We visited after one year now and it has changed to random fast food place. Crowded, which is good nowadays. But the lines were so long and waiting time was uncomfortable to stand...and wait. Staff was friendly. Food was good. But the overall impression of a nice lunch with friends wasn't what was expected and experienced previously. Place is a bit dirty, tables stay uncleanness for too long, you can see the lines on the furniture from sloppy floor washing...doesn't feel good.More

Date of visit: September 2020
Helpful?2  
Reviewed 8 September 2020 via mobile

First of all I saw a big bug walking behind the counter, told about that to the c hef and she just casually killed it, I do not know why I still ordered there. Flies flying everywhere. Food was bad, you can get the same...quality in the superstore, definitely not a restaurant food. Do not recommend to anyone, especially couples.More

Date of visit: September 2020
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Reviewed 9 March 2020 via mobile

I had lunch here twice and in fact wanted to praise their vegan cream of avocado pizza. Coming from the beautiful city where this restaurant was born, I expect to see the same standards as we are used to in Hamburg. Unfortunately, the unprofessional staff,...the dirty cutlery (with bits of food sticking to them or oily finger prints on them) and dirty trays disappointed me not once, but both times I ate here ... I even told the guys behind the pizza counter about it, they looked at each other and laughed. Sorry, but this not the Vapiano we know.More

Date of visit: March 2020
Helpful?2  
vapianoestonia, Marketing at Vapiano Foorum, responded to this reviewResponded 10 March 2020

So sad to hear that Your experience with us was not that pleasant. We are constantly improving our methods how to keep restaurant nice and clean. We do invite You to come back so You can enjoy good avocado pizza and nice atmosphere.

Reviewed 16 February 2020 via mobile

Awful organization. Long counter, with 8-9 young cookers that try to cook. You must wait a long queue before ordering your dish. Then, still stand in from of the cooker till your dish is ready. The crazy fact is that if you want to order...two different dishes, you must stay two times in the queue. Ah, interesting. For the drink you must do the queue at the bar. So, 3 queues. In Italian ‘ Vapiano’ means “Go Slowly”. I suggest to rename in “Vapianissimo”.More

Date of visit: February 2020
Helpful?
vapianoestonia, Marketing at Vapiano Foorum, responded to this reviewResponded 18 February 2020

We thank You for Your feedback. A part of Vapiano unique concept is that you can see how the food is made under your eyes. Since Vapiano is so popular this tends to make the waiting time a bit longer than usual. But we are...More

Reviewed 13 January 2020 via mobile

We enjoyed a wonderful lunch experience at this very beautiful modern restaurant. Atmosphere and efficiency jam packed with flavor to feast on. A must visit fun relaxing dining experience. Cheers 🍷

Date of visit: January 2020
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Frequently Asked Questions about Vapiano Foorum

Yes, Vapiano Foorum offers takeaway services.

Vapiano Foorum is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4