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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$13
CUISINES
Italian, Pizza, Mediterranean, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (804)
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431 results
Traveller rating
163
157
66
26
19
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Time of year
LanguageEnglish
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Traveller rating
163
157
66
26
19
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Reviewed 3 weeks ago via mobile

Worse experience kitchen staff over worked just wanted to leave the place, could not speak English freely, food was not even average but bad, pizza crust dry salad meat just flavored not actually meaty, just bad in general not sure about those pictures on the...main page.... To be reviewed.More

Date of visit: September 2021
Helpful?
Reviewed 26 August 2021 via mobile

1h for an Salat and pasta, totally disoriented stuff beside one ore two. Not able to handle 5-6 people infringe of the tender. Very poor performance. Don’t go there during rush hour

Date of visit: August 2021
Helpful?
Reviewed 8 August 2021

Using the Wolt delivery app, I ordered from Vapiano (the Forum location) while staying at the Park Inn one night. I can’t remark on the restaurant’s vibe or the customer service, but I will say the food was extremely delicious. All I ordered appeared fresh...and high-quality, and the value for money was evident. I would gladly request food from Vapiano again on the Wolt app, or, better yet, dine in myself to grade atmosphere and hospitality. Recommended!More

Date of visit: June 2021
Helpful?2  
Reviewed 12 September 2020 via mobile

It uses to be nice, a bit fancy place, quality over quantity. We visited after one year now and it has changed to random fast food place. Crowded, which is good nowadays. But the lines were so long and waiting time was uncomfortable to stand...and wait. Staff was friendly. Food was good. But the overall impression of a nice lunch with friends wasn't what was expected and experienced previously. Place is a bit dirty, tables stay uncleanness for too long, you can see the lines on the furniture from sloppy floor washing...doesn't feel good.More

Date of visit: September 2020
Helpful?2  
Reviewed 8 September 2020 via mobile

First of all I saw a big bug walking behind the counter, told about that to the c hef and she just casually killed it, I do not know why I still ordered there. Flies flying everywhere. Food was bad, you can get the same...quality in the superstore, definitely not a restaurant food. Do not recommend to anyone, especially couples.More

Date of visit: September 2020
Helpful?
Reviewed 9 March 2020 via mobile

I had lunch here twice and in fact wanted to praise their vegan cream of avocado pizza. Coming from the beautiful city where this restaurant was born, I expect to see the same standards as we are used to in Hamburg. Unfortunately, the unprofessional staff,...the dirty cutlery (with bits of food sticking to them or oily finger prints on them) and dirty trays disappointed me not once, but both times I ate here ... I even told the guys behind the pizza counter about it, they looked at each other and laughed. Sorry, but this not the Vapiano we know.More

Date of visit: March 2020
Helpful?2  
vapianoestonia, Marketing at Vapiano Foorum, responded to this reviewResponded 10 March 2020

So sad to hear that Your experience with us was not that pleasant. We are constantly improving our methods how to keep restaurant nice and clean. We do invite You to come back so You can enjoy good avocado pizza and nice atmosphere.

Reviewed 16 February 2020 via mobile

Awful organization. Long counter, with 8-9 young cookers that try to cook. You must wait a long queue before ordering your dish. Then, still stand in from of the cooker till your dish is ready. The crazy fact is that if you want to order...two different dishes, you must stay two times in the queue. Ah, interesting. For the drink you must do the queue at the bar. So, 3 queues. In Italian ‘ Vapiano’ means “Go Slowly”. I suggest to rename in “Vapianissimo”.More

Date of visit: February 2020
Helpful?
vapianoestonia, Marketing at Vapiano Foorum, responded to this reviewResponded 18 February 2020

We thank You for Your feedback. A part of Vapiano unique concept is that you can see how the food is made under your eyes. Since Vapiano is so popular this tends to make the waiting time a bit longer than usual. But we are...More

Reviewed 13 January 2020 via mobile

We enjoyed a wonderful lunch experience at this very beautiful modern restaurant. Atmosphere and efficiency jam packed with flavor to feast on. A must visit fun relaxing dining experience. Cheers 🍷

Date of visit: January 2020
Helpful?
Reviewed 7 January 2020

Vapiano restaurants are franchises, so you can more or less expect the same quality everywhere. We visited during the holidays and the restaurant was rather empty. Service was okey and food also. Desert and coffee did not really appeal, could have done without it. My...grand daughter liked her pizza especially since it was shaped into a bunny head, So little can do so much,More

Date of visit: December 2019
Helpful?
Reviewed 4 January 2020 via mobile

+ Quick food - had a terrible pancreas pain after their pasta, and my mom as well (never had it before) - not a classic bolognese pasta ( why do they put onions and carrots in there?) - it had a bitter aftertaste - very...oily - Quite overpriced for the quality - Canteen type - self serviceMore

Date of visit: January 2020
Helpful?1  
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Frequently Asked Questions about Vapiano Foorum

Yes, Vapiano Foorum offers takeaway services.

Vapiano Foorum is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4