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Ratings and reviews

#1,905 of 4,762 Restaurants in Prague
RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
US$10 - US$40
CUISINES
European, Czech, Eastern European, Central European, International
Reviews (2,592)
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Reviewed 4 days ago via mobile

Great views, the staff are however terribly rude. I would not return, drinks are also poor - my sangria tasted lime flavoured water.

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 weeks ago via mobile

This was one of the worst experience in Prague. It was backward to 80 '. Unkind restaurant with arogant staff and very bad food. This was our first and also our last visit of this restaurant. Definitely.

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 weeks ago via mobile

We have visited Prague many times, and this roof top bar had always been a highlight. The food isn't brilliant but the views are. We bought our friends to Prauge and wanted then to experience the place. We booked a reservation before we left the...UK. The girl on the ground floor entrance confirmed our booking and we went upto rhe bar. The waiter tookn5 mins to tell us the was no reservation even though the girl downstairs confirmed it. Grumpily he showed us to the terrace and told us we could sitvwhere we wanted. We didn't see a waiter or menus, so after 20 minutes we got up and left. Not one waiter we passed asked us what the problem was. We were embarrassed as we had told our friends what a great place it was.More

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 June 2022

My 4 year old cousin broke a glass and I apologized for that so many times like a fool, the waitress didn’t say anything, but alright, if I were her, I wouldn’t be happy as well. But after a few seconds, her colleague showed up...and she thought we don't speak Czech (because we’re Asians), and she told her "To jsou čúzy" (- basically "They are B.TCHES") in front of us. When I confronted her, she was, of course, acting like nothing happened and making excuses, but mainly, she did not even apologize! Just rudely turned around and walked away, like I was not even talking to her. This is very inappropriate, since she she cursed at the 4 year old child and in front of the other 2 children. About the whole restaurant - maybe just the terrace is nice for some pictures, but the food is dry and super expensive. Not worth it. As I read the reviews of the tourists, they only include the tip for tourists. It’s a big tourist trap. Overall rating: 1 - just because of the location and a little faster food preparation. We even gave them a tip so they can learn some ethics.More

Date of visit: June 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 June 2022 via mobile

I unfortunately havent had the pleasure to visit this restaurant but thought the amazing customer service I received warranted a review. My trip to Prague was sadly cancelled due to flight cancellations and I had bought a voucher for the restaurant. The customer support team...were so kind and helpful in sorting things for me. I really hope I do get to visit in future!More

Date of visit: June 2022
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Reviewed 11 June 2022 via mobile

Good place for the couple to drink with nice view and music U can have a nice picture and see all a beauty of the Prague Recommend

Date of visit: January 2022
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Reviewed 4 June 2022 via mobile

Last day in Prague before heading back home. We were looking to dine on a rooftop terrace. Stopped in, our party of 4 was immediately seated. Two more of our fellow travelers joined us a short time later. Wonderful view of Old Prague, nice breeze....Vladimir was our excellent waiter. Food delicious. Nice selection of wine. Prices reasonable. They added the gratuity to our check. Highly recommend and I would definitely dine here again.More

Date of visit: June 2022
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Reviewed 2 June 2022

I do not recommend this place. It is not worth it even if you just want to take some photos. My family and I went there to have some drinks, to relax and to enjoy the view of the old town of Prague. The waiter...seemed to be nice, but he talked so fast pressuring us to order. He got our order wrong and then became very rude to us. I was sad, frustrated and disappointed.More

Date of visit: June 2022
Helpful?1  
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Reviewed 20 May 2022

Made a reservation for 25 persons for a lunch, confirmed twice with the sales manager Martin. When we arrived the lady at the reception told us really rude no you don’t have a reservation. They let us call the manager, only that he could tell...us I don’t have a reservation and it was not his fault.More

Date of visit: May 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 May 2022 via mobile

We made a reservation, it was confirmed 2 times by Martin Kalicher and when we arrived there, they couldn't find the reservation, even though we showed them the e-mail. They were very rude, unapologetic and we weren't able to have lunch there. I don't recommend...them, at all!More

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
Ask a question
aemons2015
28 June 2020|
AnswerShow all 3 answers
Response from Pia J | Reviewed this property |
We were not impressed with the food and cost så would suggest taking a drink for the view and eating elsewhere. Even if you are a paying guest they charge you extra for standing and taking a picture in the best location.
1
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Victoria K
11 August 2019|
AnswerShow all 3 answers
Response from 49harrise | Reviewed this property |
It depends on how busy they are. Twice I have just had drinks up top on the Terrace as a walk-in (when they are not busy). Of course, they will ask you a couple of times if you would like to stay for dinner:)
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Frequently Asked Questions about Terasa U Prince

Terasa U Prince is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3
  • Value: 3
  • Atmosphere: 4