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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$48
CUISINES
Cafe, European, Central European
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (948)
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285 results
Traveller rating
144
74
35
19
13
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Time of year
LanguageEnglish
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Traveller rating
144
74
35
19
13
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All reviews cake sandwiches venison bagels grand hotel pupp old world beautiful building nice cafe mouth watering czech cuisine era beauty interior lemon spa cappuccino europe
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Reviewed 6 days ago via mobile

Beautiful and elegant experience. My boyfriend and I have been to Cafe Pupp and sat in the outdoor area. The waiters were very nice and the service was fast and good. Only downside was the lack of seating areas outside, which in some way made...sense due to covid still being around. Though when it’s summer, it preferable to sit outside and admire Karlovy Vary. The coffee there was great!More

Date of visit: June 2021
Helpful?
Reviewed 1 week ago via mobile

Worth the walk along the river to reach Hotel Pupp. With excellent weather you can sit Outside but also the inside has advantages - splendid decor and magnificent views. The staff is very attentive and friendly. You feel very welcome. Great coffees and selection of...cakes. I recommend the dort Pupp. With some šlehačku.More

Date of visit: June 2021
Helpful?
Reviewed 11 October 2020

Yes, we could agree with many opinions and even share them :) - this poshest cafe is rather cramped for such a number of people; - correlation between prices and the very service is dubious; - unable reservation policies... However, we, for example, visit it...for the very ambience and atmosphere of Christmas while staying in Karlovy Vary. Yes, definitely - having breakfast there every time is expensive enough but to remind festivities and acquire positive emotions on the eve of the very Christmas - that's a marvellous place :). Better to be there late at night since the majority of tourists already leave this place and you'll have an opportunity to stay in a quiet environment :). The very quality of their dishes and drinks is good and without any negative aftertastes - try their deserts and bagels. Thus, stay healthy within this period and after a COVID-era take a look at this cafe to celebrate your own victories :). P.S. And after having your pleasure there just watch that famous movie mentioning Pupp and by that - multiply your positive impressions :).More

Date of visit: December 2019
Helpful?2  
Reviewed 12 September 2020

We stayed 3 nights in a King Suite . We were greeted at The Hotel entrance by a porter who showed us to reception and took our car keys and baggage (full valet service) We checked in smithed and were showed to our suite excellent...professional service ! Having stayed multiple times in suites in Raffles Sing and The Ritz London , George V Paris I do know a decent Hotel ! The Grand Hotel Pupp is up there with the best it’s long list of Royals nobles and celebrators are proof of this . Some negative reviews obviously written by untraveled whinges who went in the bottom end rooms should be ignored . No one who has stayed it Europe’s Grand Hotels could criticise The G H Pupp. It’s breakfast is lush with fresh juice and delicious racks of honey on the comb and a full and rich buffet. The automatic pancake maker was a nice touch for the children . The dining room is regal similar to The Ritz London . The food was top notch and mouth watering good . The prices for a la carte Michelin quality food were low we went for a Bollinger special Cuvee . The waiting staff are warm and friendly offering to take family photos ! The spa is modern with a large pool. And several jacuzzi s there is a large steam room a 95degree sauna and a aromatic sauna clean and spacious. A truly outstanding Hotel a fairytale City of beauty! The room was cleaned and attended 3 times a day .More

Date of visit: August 2020
Helpful?3  
Grandhotel Pupp, Vlastník at Cafe Pupp, responded to this reviewResponded 24 May 2021

Dear John, thank you for your feedback. We are looking forward to your next visit. With Kind Regards, Dominika

Reviewed 12 September 2020 via mobile

Beautiful, posh and expensive place, but the service doesn't deliver what you expect. No seating service even in the covid time, lazy reaction when we asked where we could sit. They didn't clean the table after previous guests for 20 minutes and paid no attention...to us, although the room was half empty.More

Date of visit: September 2020
Helpful?1  
Grandhotel Pupp, Vlastník at Cafe Pupp, responded to this reviewResponded 24 May 2021

Dear Jan, thank you for your feedback. We will work on it. With Kind Regards, Dominika

Reviewed 4 September 2020

There was really nothing to brag about in this cafe. Food was normal and service was clearly below average and not very attentive.

Date of visit: August 2020
Helpful?1  
Reviewed 23 August 2020

It's a good place to have a rest while walking on a main promenade alongside the river. Good quality Moravian wines for a reasonable prices.

Date of visit: August 2020
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Reviewed 18 August 2020

2 weeks ago we stayed in Pupp hotel for 3 nights, we booked junior suite which was absolutely amazing. I knew its gonna be 50 square m but OMG what a spacious room. Bathroom was amazing, large all marble with 2 sinks, bath, shower and...toilet. We got also separate toilet which was very handy. Bed was amazing, we slept like a little babies whole night. I have asked for river view which i didn't get but in the end we didn't mind because view on forest is very calming plus you don't have any noise (if i remember well it was room 467) If you want to stay in Pupp hotel ALWAYS book Riverside, not the other building! After our arrival, car was parked by hotel staff, so was our luggage taken care of. Entrance hall and reception area has the most luxurious look, what a beautiful building breathing history. I felt so special there. We have had several drinks in the bar in Mala Dvorana, i haven't seen nicer room EVER! We had dinner which was of course amazing. What a flavor, typical Czech cuisine in stylish presentation supplemented with Veuve Clicquot :-) life can be beautiful! i fully recommend this hotel and i will return back soon. I have been in many 5* hotels but this one sticks!More

Date of visit: August 2020
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Reviewed 17 August 2020

Grandhotel Pupp is a Czech icon. My wife had been wanting to stay here for years and was very much looking forward to the entire experience. One things she was particularly excited about was trying their special "Pupp"cake. Neither her cake nor my dessert were...anthing special. That happens. However, Nespresso capsule coffee is inexcusable. Try Cafe Lekarna instead.More

Date of visit: August 2020
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Reviewed 29 July 2020 via mobile

We had amazing lunch for very reasonable price(the price was similar and even lower than in restaurants on promenade- where we experienced very rude behavior by staff). Beautiful interior, very friendly and profesional service and the food was just perfect. Very tasty and lovely modern...way of cooking and serving traditional czech cuisine. We tried kulajda from white asparagus, carp fries and duck with cabbage and knodel. All was perfect neyond what we expected.More

Date of visit: July 2020
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Frequently Asked Questions about Café Pupp

Café Pupp is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5